Medical Billing Forum

Billing => Billing => : Nawhite78660 August 12, 2015, 01:12:09 PM

: Medicare Change of Address
: Nawhite78660 August 12, 2015, 01:12:09 PM

HI!
We submitted a change of address to Medicare upon our move to a new facility to update their records.  Now Medicare has suspended our PTAN and is withholding payments pending the approval.  Is this normal?  Has anyone had this happen before?

: Re: Medicare Change of Address
: RichardP August 12, 2015, 03:46:19 PM

Yes.

Adding a second office goes more smoothly than changing an address for the place of business.

Tip:  We have had a number of our clients move their office location.  We simply add the new office as a second location.  Then, some time after the provider is established at the new location and has completely let go of the old location, we submit notice to Medicare that the provider is no longer practicing at the old location.  There has never been an interruption of payments with this method.