Author Topic: turnaround time  (Read 1958 times)

MBP

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turnaround time
« on: March 29, 2010, 11:32:37 PM »
does it differ by specialty how fast is the claim paid? i have been billing for a general surgeon using office ally. with a claim with no errors it still takes quite a while to get the claim paid. sometimes it is 2 wks, but most of the time over a month.. now the psychiatrist i am doing a cash recovery uses some other clearinghouse and going through her old claims and eobs, it takes 2-3 weeks.. is it me, is it the clearinghouse or the specialty?? how can i get the claims paid faster? also, michigan medicaid is sending me RAs now with the invoice date in november 2009 (!!!), so over 4 months "in process".. what can i do??

Michele

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Re: turnaround time
« Reply #1 on: March 30, 2010, 12:03:18 AM »
I have not noticed that electronic claims are processed faster or slower based on the specialty, or the clearinghouse.  But I have seen claims in general processed slower based on specialty, and surgery is a common one.  Many times claims can go thru an insurance companies processing system without needed a human, but surgical claims will usually require a human to push them thru, and therefore they take longer.  Also, many times they will request the op report.

Michele
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PMRNC

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Re: turnaround time
« Reply #2 on: April 03, 2010, 04:35:58 PM »
I would examine the clearinghouse reports and EOB's and most times you can find out where the delay is.
Linda Walker
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Re: turnaround time
« Reply #2 on: April 03, 2010, 04:35:58 PM »