Incoming info in bits and pieces

[ste]

With new patients do you encourage providers to send you all of the information required for verifying benefits and  bill insurance at the same time?

[Michele]

I encourage my providers to send all info they get, but if part of your service is verifying benefits you may want that prior to the billing info??

[QueenAlicia]

I would ask for it all at once.  It would make things a lot easier to have everything at once.

[PMRNC]

My clients have pre-screening forms I gave them. The receptionist or whomever makes the appts, goes down the form and gets the needed information for me which they then fax and I have back to them, before their visit, it's just much faster that way and then there's no guessing about copay's and out of pocket.  The PI sheet will come in with the daysheet or superbills for billing.

[jcbilling]

Linda,

Are those pre-screening forms on PMRNC? I recently became a member and would love to see those.

Thanks,
Charity

[PMRNC]

Yes it is, it's on the forms page (click on forms from left hand navigation on members only home page)  and it's almost halfway down page, and called "Office Profile" . You

[aksharhealth]

My clients have pre-screening forms I gave them. The receptionist or whomever makes the appts, goes down the form and gets the needed information for me which they then fax and I have back to them, before their visit, it's just much faster that way and then there's no guessing about copay's and out of pocket.  The PI sheet will come in with the daysheet or superbills for billing.

Linda,
I liked the idea. Do you charge additional for this service or it is included in billing service. I agree that this initial step will reduce work for us like sending statements to patients and answering phone calls.

[PMRNC]

I liked the idea. Do you charge additional for this service or it is included in billing service. I agree that this initial step will reduce work for us like sending statements to patients and answering phone calls.

It's included in my flat fee, but if you are also billing on a % everything should be included in your monthly invoice and accounted for when you come up with your pricing. One thing I've learned over the years is that if you give your clients a "menu" with things to pick and choose from, they won't benefit and neither will you. I've seen billing companies make this mistake offering up per claim and per item pricing, then you end up with 2 sets of books, reports, it's just easier to figure out everything in one monthly figure. Once they have the form they just complete it when the patient calls for their first appt and then fax it right over to me.  I've always verified benefits but this makes it MUCH easier because I have everything from the get go