Medical Billing Forum
Billing => Billing => : KathyG August 17, 2010, 11:46:07 AM
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Hi!
I'm new to all this...so please bear with me!
I just receive my "big pack" for mental health medical billing. Up to this point I have been learning through the "school of hard knocks." I noticed that in box #29 on the CMS 1500, you have $0.00. I have been putting the co-pay amount we received in this box. I guess I have been doing it incorrectly. Could you please confirm and explain why this box has 0.00 as the amount paid? Thank you!
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Actually, there is some controversy on this. We have always put a $0 in box 29, for 15 plus years. We were told to do it that way, by a very large national insurance carrier. They told us that putting in the payment "messes things up". Their example was, if you put in a charge for $80, and show a $20 copay then they would process the charge at $20. Now I know this makes no sense and is an issue in their processing system. BUT, like I said we were told to do it that way, and it hasn't been a problem for 15 plus years. HOWEVER, I do not believe it is wrong (I personally believe it is right) to enter the payment there. So if you are putting the amount paid there, and it isn't a problem for you, I would leave it. We are in the process of switching software systems and our new system puts in the payments.
Michele
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Thanks, Michele, for your reply and for all you do to help others :)
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I've always entered the payment
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I've always entered the payment
so have I, and it has never processed incorrectly