Medical Billing Software > Medical Billing Software Reviews
Suggestions for Billing Software
Michele:
We see the same Kristin with two other scenarios:
1. provider left a large practice to open his own office
2. provider sees patients in home or nursing home and doesn't have an office location.
Whenever we meet with a practice that has a PM we ALWAYS use theirs if that is what they want. We have never made a provider switch to our system. We had two times where we did not want to renew the contract because the providers PM system was so bad we did not want to work in it. The work took three to four times longer because the system was so bad. In one of those two the provider switched her PM system (but she purchased a new one, she didn't switch to ours) because she also did not like the system and it became non compliant (HIPAA). The other we just parted ways amicably.
kristin:
I have one who fits # 2 on your list, he has no office, just goes to ALF, NH, SNF facilities, and patient homes.
Out of curiosity, was the bad PM system Intivia/Insync? That is hands down the worst EMR/PM software I have ever dealt with. I wouldn't wish that software on my worst enemy. They are clearly based "elsewhere", and have the worst support and integration/set up ever.
Michele:
No, the bad system was MedFX. The other bad system was Office Ally's free PM system. I have not worked with intivia/Insync. We try to work in all systems but occasionally we find one that is just so difficult that it is not cost effective to keep the account. It is not common, but it happens!
mcneil.karen:
Thank you Michele. I will definitely share!
mcneil.karen:
Michele and Kristen, Thank you much for your input. I can understand both views on the subject. Using the practice's PM software will definitely reduce a biller's overhead which is great. Question to Michele, how do you manage multiple PM systems? I don't believe all providers are using the same one. Will the biller have to become a multiple PM user, navigating between the different software? how about training and support?
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