Medical Billing Forum

General Category => General Questions => : blhoffman April 12, 2010, 11:10:00 PM

: Vacation Time
: blhoffman April 12, 2010, 11:10:00 PM
When you are a company of 1, how do you handle family vacations?

My brother told me to think out every scenario and one of them was vacation. I come from a large family and about 30 of us go on vacation together for 10 days in the summer.

How does that get handled when you are a home biller? I would like to know what some do in this situation? :)

Thanks.
: Re: Vacation Time
: Pay_My_Claims April 12, 2010, 11:52:35 PM
i have someone who actually will cover me for vacations. I have about 2 companies that are 98% medicaid so if no billing gets done, no revenue comes in. NC Medicaid you send on Thursday, check is coming that Tuesday. Unless there are claims that are in process, if I don't send in claims by that Thursday ....well lets just say somebody gonna be pizzed
: Re: Vacation Time
: Michele April 13, 2010, 12:02:52 AM
Coverage would work, or else bring your laptop on vacation.  Not ideal, but I've done that too.

Michele
: Re: Vacation Time
: blhoffman April 13, 2010, 12:04:08 AM
Very good suggestions. Thanks. Its something to consider before starting. Need to have a game plan.
: Re: Vacation Time
: PMRNC April 13, 2010, 11:22:38 AM
Vacation? What's that? LOL just kidding.   I have someone I can use to help out with and I too will take a laptop to check in or attend to whatever I need to attend to.  When you get into the one - two week vacations it can be really tough, we mostly take long weekends now. I have a couple of clients who actually wanted a backup plan noted in the contract which is why I thought it would be a good time to actually implement a backup plan when needed. It's also noted in my compliance plan.
: Re: Vacation Time
: melissa_2004 April 13, 2010, 12:19:37 PM
Good advice.  I have back ups in place as well.  Question for you all, have you created a Operations Manual or detailed workflow for each client?
: Re: Vacation Time
: PMRNC April 13, 2010, 02:52:18 PM
Yes, I have policies/procedures and operational manual for each client. I keep them in 3 Ring Binders.  Not to be morbid but I think it's a must just in case you found yourself seriously injured or god forbid dead, there is a documented manual on each client. I just pictured my husband trying to do something with my business and not even knowing how to go about getting someone to take over.
: Re: Vacation Time
: melissa_2004 April 13, 2010, 03:07:49 PM
Same here Linda.  I have my client workflows created and I am working on a separate management manual as well.  I have a meeting with my attorney coming up soon to begin working out the "if something should happen to me" plan.  It would be such a shame for all my hard work to just cease. 
: Re: Vacation Time
: Pay_My_Claims April 13, 2010, 04:00:42 PM
Yes, I have policies/procedures and operational manual for each client. I keep them in 3 Ring Binders.  Not to be morbid but I think it's a must just in case you found yourself seriously injured or god forbid dead, there is a documented manual on each client. I just pictured my husband trying to do something with my business and not even knowing how to go about getting someone to take over.

OMG, but yes thats true. I am going out for surgery and will be out 2 weeks, so I had to plan well in advance for that. Its something you have to think about when you own your own.