Medical Billing Forum

Medical Billing Software => Medical Billing Software Questions => Topic started by: rdmoore2003 on July 20, 2012, 03:46:33 PM

Title: billing software
Post by: rdmoore2003 on July 20, 2012, 03:46:33 PM
i have read the reviews, but we are looking into purchasing a new billing software only.  we are mental health.   any suggestions would be great.  our program now, is a "get what you pay for" imo.   reports that should be basic are not part of our program.  I would appreciate any information and if it helps, we use Gateway EDI as our clearinghouse.
Title: Re: billing software
Post by: Michele on July 20, 2012, 07:46:47 PM
Are you a single practice or a billing service?  We have used Lytec for 19 yrs and it's not bad.  I have used other softwares.  The only think I would like different is if it were web based.  But it could be for more money!!  Anyway, it's the only software I can honestly comment on.  But I would also like to comment on your clearinghouse.  I've never personally used Gateway EDI but I have known people that have.  If I'm correct there are some hefty fees aren't there?  I have no connection to and receive nothing from them, but Office Ally has been a wonderful clearinghouse for us and they are free!  I have used many clearinghouses over the past 19 yrs from sending direct (acting as my own clearinghouse) to WebMD.  Office Ally is by far the best I've used, not just because it's free.  I love their customer support and their reports.  I've also used Availity which is free as well.  They were good too.  Office Ally just had more of my payers and I found the reports easier.  Just wanted to mention that.
Title: Re: billing software
Post by: rdmoore2003 on July 24, 2012, 04:09:33 PM
we are a practice of a medical psychologist, psychologist, and lpc's.  i have used gateway edi for about 6 years.  i have no problems with them and there is a monthly fee for around 200 per month.  thanks for your opinions.  I will look into them.
Title: Re: billing software
Post by: blegate on July 27, 2012, 10:13:41 AM
If you are looking for a reliable Internet-based solution, then I would definitely suggest NueMD by Nuesoft Technologies.  I would definitely recommend doing a demo of products you are considering before making a purchase.  Here is a link to the NueMD quick 4-minute demo

Hope this helps!
Title: Re: billing software
Post by: SLITTLES on July 28, 2012, 12:50:13 PM
I use Total MD and love them.  They charge per user, however the amount of providers, offices, etc are unlimited.  Reports are fully customizable and their support is A++
Title: Re: billing software
Post by: davidharvey on December 11, 2012, 07:22:19 AM
SLITTLES  I am agree with you!

I have used several different softwares.  Total MD is my favorite so far. Total MD has better prices. Total MD also offers web based software or you can but it outright for your computer. It has many strengths including strong technical support and interconnectivity to other products and electronic services
Title: Re: billing software
Post by: rdmoore2003 on April 19, 2013, 11:45:48 AM
In earlier posts, I reported that we use QuicDocs for our EMR and Office Therapy for billing.  We purchased these products in 2008.  At that time, we were told that the company was working on intergrating the two together.  5 years later, this has not happened.  When a new patient comes in, we are having to do double work in entering all information in both systems.  Office Therapy does not have a user friendly invoice and does not (no matter the settings) print correct invoices on a monthly basis for patients.  The reports are very select and also are not user friendly.  The EMR system has alot of positive things, however, the report processes are time consuming due to the fact we have give a "rough draft" of reports we want to the company once you reach them and its just long and drawn out.   Now, with all of the 2013 mental health codes changes our clearinghouse, Gateway EDI seems to be having alot of issues on receiving claims, sending proper reports, sending proper rejections (if any).   We are an office of medical psychologists and licensed professional counselors.  We are looking to changing our emr, billing software and clearinghouse.  we would like to have emr and billing in 1 system.   any ideas would be appreciated.   we do not have md's on staff.  we are strictly mental health only, office based.
Title: Re: billing software
Post by: barb2512 on April 23, 2013, 01:49:36 PM
I bill strictly for mental health professionals and love Kareo. But I have used Therapy Appointment as well. Both work well.
Title: Re: billing software
Post by: StephD on April 23, 2013, 03:51:27 PM
We bill mainly for ST and OT and use a web based system that we have been happy with.  It is called My Clients Plus and it is designed for individual and group practices with focus on behavioral, occupational, speech and physical therapists.  However, my clients have small practices, so I can't really give good feedback if you are billing for a large practice.  You have a 30 day free trial and the customer support has been good for the most part. 
Title: Re: billing software
Post by: rdmoore2003 on April 30, 2013, 03:40:03 PM
thank you for your information.
Title: Re: billing software
Post by: messijack on September 07, 2013, 05:50:32 AM
The medical billing software has offered a lot of benefits which have a positive response from the customer perspective. Keeping track of the bills related to a concerned patient and storage of all information are the vital benefits which have been helpful in all aspects.