Medical Billing Forum

Payments => Patient Billing => : ellie January 20, 2011, 10:16:37 PM

: non par physician
: ellie January 20, 2011, 10:16:37 PM

Physician is non par- patients pay up front. They file the claim as a courtesy for the patient. follow up to the patient regarding claims ???

: Re: non par physician
: PMRNC January 20, 2011, 11:32:28 PM

No liability for the provider to follow-up with the insurance carrier. Patient/insured should follow-up UNLESS there is a denial to which the provider can help with for an appeal.

: Re: non par physician
: Michele January 22, 2011, 10:32:02 PM

Filing the claim was a courtesy!  Following up on the claim would be above and beyond, especially if patient paid up front.  Like PMRNC said, if patient needs assistance getting claim appealed, that is different.

Michele

: Re: non par physician
: tlewis January 24, 2011, 09:04:30 PM

above and beyond = pay raise
doing just enough to get by = no pay raise..
knowledge is power what you learn by doing a follow up will make things easier later and when the patients tells your boss what a help you were everyone wins.  :D

: Re: non par physician
: Michele January 25, 2011, 11:48:47 AM

I agree tlewis.  But I find that when a provider is non par, most carriers give us a hard time when calling.  However, can I have permission to use your quote during our employee yearly reviews??

above and beyond = pay raise
doing just enough to get by = no pay raise..

I'm actually thinking of having it made into a wall hanging!