HIPAA > HIPAA

PO Box change for mental health billing?

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abarron:
Does anyone know where I can find documentation on the PO box rules that are changing January 1st?  Apparently PO boxes will no longer be allowed for receiving payments?  I have a provider that has a physical office but cannot securely receive mail there so has a PO Box for payments.  Not sure of her options now?  She doesn't want the payments going to her home address.  Can anyone help with this issue?  Thank you!

PMRNC:
This has been a requirement of HIPAA 5010 since it began and as of 1/1/2012 providers will have to have a physical address.. not much she can do except comply.

abarron:
Thanks...I was reading on the internet that a way around it is that the PO box could be placed in the "Pay To" field as long as the physical address is in the billing provider info field.  However, I don't really know of a "Pay to" field on the claim form.  Do you know anything about this?

PMRNC:
There is no work around because it's not a matter of the "field" it's the matter that they are NOT accepting PO Boxes period..MUST be a physical address. I think one of reasons is probably to regulate providers to be sure they are in full compliance.

MFunk:
I was reading in the new Advanced  Marketing book about this PO Box issue. So I was trying to find information. Via website. Also calling my vendor and then finally Medicare Highmark. When we filled out our enrollment application we had to have a physical address. That was 2004. Our provider didn't want her payments to go there. So she has a PO box for her pay to adress.  My vender said that is fine. Our medical billing software has the tabs for Pay to and billing provider. So when it goes electronically both transmit. After speaking with Medicare today. I was told this was fine. Nothing would change.

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