Starting a Medical Billing Business > Starting Your Own Medical Billing Business
Phone/Fax Business Services
Keis1225:
--- Quote from: Michele on October 25, 2017, 02:27:59 PM ---If you want to you can certainly use your house phone as a business phone.
--- End quote ---
Michele thank you for replying to this! For some reason I didn't think you could use your house phone, don't know why I thought that :o I use MyFax for my fax service. Its electronic, cheap ($10-$15) and pretty user friendly.
Michele:
No problem! But if you are conducting business out of your home make sure that is ok. I have heard of people getting into deep trouble by conducting business out of their home when it was not allowed!
PMRNC:
--- Quote ---I'm also worried about hippa compliance with the ones I've research such as efax, google voice, skype.
--- End quote ---
Pet Peeve: It's HIPAA. ;)
In regards to phone, I would not use VOIP unless the company is compliant and will sign a BAA, and then I would be sure you have taken all the steps to maintain compliance as required. I have ONE landline through our local phone company and it's split line (old fashioned phone line :) ) it will double ring for clients calling my business line and single ring for my home line. I also have an OOMA line for my other business which I don't need to be HIPAA compliant.
Aside from that, I would NEVER ever ever ever, use my home phone for business. In fact No one would have this line except for clients or potential clients as most medical billing companies are responsible for answering questions from patients about their billing accounts. It's not a good idea to mix business with personal for that reason alone. Many phone companies do offer split lines like I have where you port a number and have a distinctive ring. My phone company only charges $49 a month and then I pay $20 for the added number. That $50 you mentioned is really a decent rate and if your a billing company that is figured into your costs with your clients so you really won't pay anything. When you charge your clients phone/fax should be included in your fees. Don't sacrifice compliance for cost or it's a sure way you'll sink the ship before it gets going. If you don't have any clients yet, that phone number is still a write-off as you include it in your marketing materials and budget.
Christy:
I love S Fax. It's electronic and they willingly sign a BAA. also VERY reasonably priced.
PMRNC:
I've not heard of S fax.. what is their website?
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