Medical Billing Forum

General Category => General Questions => : nlbarnes64 February 12, 2014, 10:06:13 PM

: Aetna
: nlbarnes64 February 12, 2014, 10:06:13 PM

Is everyone having difficulties reaching a rep @ Aetna these days.  If not, what's the best way to get through to a live rep please?

: Re: Aetna
: Anand February 13, 2014, 09:46:20 AM

We have great difficulty in getting Aetna's rep over the phone. I am not sure if this is true but they kind of running with limited staff. I think they are giving some fax# inorder for us to send out the request but I guess it would not be same as before

: Re: Aetna
: PMRNC February 13, 2014, 11:45:51 AM

Would help if you narrowed down which office/state or plan since there are MANY Aetna offices.