Starting a Medical Billing Business > Starting Your Own Medical Billing Business

Organizing Client / Billing info

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williamportor:
Is it advisable when setting up an office ally account for a a new provider, to simply give them the username and password, have them input the patient, insurance and and visit information, and let me submit the claims? Most of my clients fax me the information, and I do all of this myself, and it's pretty time consuming (I don't know why I didn't think of this before!)

PMRNC:

--- Quote ---Is it advisable when setting up an office ally account for a a new provider, to simply give them the username and password, have them input the patient, insurance and and visit information, and let me submit the claims? Most of my clients fax me the information, and I do all of this myself, and it's pretty time consuming (I don't know why I didn't think of this before!)

--- End quote ---

Well sure you could ask, but then you get the easy part and what would they pay you for? Think of it this way, you work in an office as a biller, your doctors pay you a pay check, you go up to Dr. Smith and say Doc, "you enter all the info in the PM system and I'll go and send the claims. Sound good" Doctor might say "Sure, yes that sounds good "Your fired" or "But we will have to lower your wages." 

Then there is also the fact that would you want to depend on the data someone else is entering before you send claims? I wouldn't.

JMHO

Michele:
We actually have some providers that do their own entry, especially if we are working out their system.  There are pros and cons to both.  First of all, bad data entry can make the billing job a nightmare.  Also, like Linda mentioned, they may feel they don't need you anymore or they shouldn't pay you as much.  For us it works out when we start the account out that way, and it's something they are already doing.  For example, we just started an account where we are working out of their system.  So they already input everything and have been for years.  The previous biller did the same thing but she was an employee of the practice, and we are independent.  Nothing on their end changed other than that we took over the billing portion.  Their biller was already doing it remotely.  So in that case, they are doing the data entry but they were before.  We have other similar situations.  But if you go in after you've already been doing it and ask them to start I think you are asking for trouble. 

Michele:
Just curious, what were they doing before?

PMRNC:
Since I'm responsible for claims I send out I don't want to depend on data entry at all by anyone but myself. I see so many problems with that.

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