Medical Billing Forum

Medical Billing Software => Medical Billing Software Reviews => : ADEMAT November 02, 2008, 07:15:16 PM

: BILLING SOFTWARE
: ADEMAT November 02, 2008, 07:15:16 PM
Can any one give me some feed back on good billing software and approx cost to start up a billing service company. 

Thank you:)

Amy
: Re: BILLING SOFTWARE
: Michele November 02, 2008, 09:14:29 PM
Start up costs for a billing service vary depending on your situation.  For example, will you be working out of your home or do you need an office.  Office space can be costly.  Also, do you own a computer with the capabilities you will need for medical billing or do you need a computer. 

Billing software can run anywhere from several hundred to several thousand dollars.  It depends on your needs.  For a billing service, you can usually get a decent software for between $1200-$1500.  It will also depend on if you will need more than one computer to be able to use the software (single user or multi-user). 

There are online billing softwares that charge monthly fees.  I'm not that familiar with them, but others have commented on how they are.  Sometimes that is a better option for someone starting out if you don't have a lot of money to work with. 

We use NDCLytec and it has worked well for us.  If you want us to refer you to a reseller we can (we are not resellers). 

We also have many ebooks available on medical billing and medical billing services at http://www.medicalbillinglive.com

Good luck
Michele
: Re: BILLING SOFTWARE
: ADEMAT November 02, 2008, 11:48:07 PM
I would be doing the billing from home.
How does Lytec work? Do they charge a set up fee per Doctor?  Is it a multi Dr software? Are there monthly fees?

Thank you for any info:) 

Amy
: Re: BILLING SOFTWARE
: Michele November 03, 2008, 08:42:46 AM
Once you purchase Lytec you own it, there is no other fees.  Except for upgrades (usually yearly).  You can purchase either single user, 3 user, 5 user or 10 user agreements.  All are multiple practice.  The price obviously goes up the more users you will need.

It is very user friendly and has good report capabilities.

Michele
: Re: BILLING SOFTWARE
: ADEMAT November 06, 2008, 10:19:43 AM
If I purchace Lytec and install it on my system at home can the Physicians I bill for log in and access their accounts also.  And can I log on from anywhere as well.
: Re: BILLING SOFTWARE
: Michele November 06, 2008, 10:52:09 AM
You can access your system using a service such as gotomypc or another similar service.  I use gotomypc to access my computer (and Lytec) from home, and also when I go on any trips.  I can access my system from hotels, etc.  If you have a gotomypc connection, your providers would be able to log in as well, but when they are logged in they are actually using the computer that the software is on.  So if you are working and they log in, you are both using the same computer (which doesn't work).  Also, if you give them the log in info, they have access to your entire computer system.  You would need to keep that in mind so that you could password protect any data other than their own account.

Michele
: Re: BILLING SOFTWARE
: ADEMAT November 06, 2008, 11:21:03 AM
Thank you for the info.  My main concern was the  access for me from anywhere.  I tried to download a demo of Lytec but it did not work. You gave a contact person for Lytec, but do you know of anyone in Michigan. 

Tks:)
: Re: BILLING SOFTWARE
: Michele November 06, 2008, 10:16:22 PM
I only work with the woman in NJ but it doesn't matter if they are not in your state.

Michele
: Re: BILLING SOFTWARE
: ADEMAT November 10, 2008, 01:59:50 PM
How do you handle back ups.  Does Lytec store your back up's off site or do you have to save them on tape and store them.
: Re: BILLING SOFTWARE
: Michele November 10, 2008, 04:24:51 PM
Lytec will let you schedule automatic backups and you tell it the location.  So if you have say a web service to store your backup you can schedule it to do that.  But if you store your own backup you will need to do the off site part.  For example, we do nightly backups, then weekly I load it onto a portable system to remove from the site.

Michele
: Re: BILLING SOFTWARE
: StephD November 11, 2008, 05:30:12 PM
What web based service for backups would you recommend?
: Re: BILLING SOFTWARE
: Michele November 12, 2008, 12:23:24 AM
I am not familiar with any so I can't make a recommendation.  I'm hoping someone else has some experience and will share.

Michele
: Re: BILLING SOFTWARE
: Pay_My_Claims January 20, 2009, 05:48:07 PM
I prefer a web-based software personally. They don't charge for each user. You can access your information anywhere, and even obtain it on your IPhone. I had looked into LYTEC for my medical billing practice, but it wouldn't provide the services that I need. I am looking at AlliegiancMD, CollaborateMD or AdvancedMD. I am stilll seeking feedback and checking out prices and user friendliness. Also PIMS is another one that I am researching.
: Re: BILLING SOFTWARE
: Michele January 20, 2009, 08:53:42 PM
We've been doing more research on the web based software.  They offer some great features.  They also very greatly in price.  We've been working with a software company called Xena.  They are developing a web based software that is being designed specifically for billing.  It is going to have amazing scrubbing capabilities.  We looked at some of the other companies out there but we were finding that many of them were out of our reach price wise being that we are a billing service with many providers.  The Xena software is going to be reasonably priced and should be available some time next month.  They are actually looking for beta testers.  If anyone is interested you can complete a short survey at http://www.surveymonkey.com/s.aspx?sm=QcC_2fW8cyyivacoyn4Dkv1Q_3d_3d

or you can get more info on Xena at http://www.xenahealth.com/

Michele
: Re: BILLING SOFTWARE
: Pay_My_Claims January 20, 2009, 09:04:02 PM
Michele, yes they are PRICEY!!!  There are some that also have a per claim fee for the clearinghouse. There are some that don't charge and are within range. I am looking for the overall best web-based program for me. I am ok with paying more if I can get what I need, and still maintain a comfortable profit margin. This is what is taking me some time, all the research :o
: Re: BILLING SOFTWARE
: lhough January 21, 2009, 03:45:21 AM
I agree with Pay_My_Claims, I too am still resarching web based software and am also trying to find the one that offers the best features that will work for me for the long hual.  I keep looking at CollaborateMD, and a couple of others.  CollaborateMD seems pretty good and has a lot of the features I am looking for and their per claim fee is reasonable and manageable.  I had asked them about a specific report I would like to the software to run and they said that they could write it for me and that they may do it for free if they feel it will be useful to other users.
: Re: BILLING SOFTWARE
: Pay_My_Claims January 21, 2009, 10:45:20 AM
lhough, could you flow with ColloborateMD??? It seemed kind of complicated to me???
: Re: BILLING SOFTWARE
: billspecial January 26, 2009, 02:30:36 AM
Take  a look at TotalMD & NueMD they offer web based software at reasonable prices. It varies some charge per user others per doctor with unlimited users. TotalMD is 99.00 to start and 99.00 a month.
: Re: BILLING SOFTWARE
: MedicalBillingCourse February 04, 2009, 02:18:32 AM
Charlene, if you are interested in .asp programs, be sure to include DAQbilling on your list of software programs to check out.  I researched .asp programs for 8 months and this is the software we chose to not only include in our course, but to also use in our outsourcing business.  We chose the program looking entirely at .asp programs comparing user functionality and friendliness, medical billing business compatibility and feasibility, customer support, track record, strength of company financials, cost and knowledge of issues pertaining to medical billing businesses, among several other factors.  Our top 3 were 1. DAQbilling  2. Lajolla Digital  3. AdvanceMD.

: Re: BILLING SOFTWARE
: mthomas March 05, 2009, 01:00:16 PM
There is a free tool out there called LogMeIn.  It allows you to remotely access the computer.  I use it to remotely access my husbands office computer to do his billing.  It works like a charm.  In order to print to your local computer you have to pay about 50.00 a year, but the free version works great if you don't need to print locally from infomration on the remote machine.

http://www.logmein.com
: Re: BILLING SOFTWARE
: gderilus March 05, 2009, 02:40:29 PM
Hello All
I'm trying to start my medical business and I'm not sure if I should buy my own software or should I go with a web based software. Can anyone please help me decide or give me some feedback. Which one would be better to use or have more advantages.
Thanks
: Re: BILLING SOFTWARE
: Michele March 07, 2009, 12:51:32 AM
There are pros and cons to both, but as technology progresses the pros of the web based software increase.  When you purchase a program you have to pay the entire cost up front, and when you use web based you are looking at a monthly fee instead.  This can be very helpful when just starting out. 

There are many web based softwares out there and they vary greatly in price and features.  Make sure you research them well. 

I've only had experience with one which is a new company, but the features of their software are very appealing to billing services.  It is called XENA.  You can get more information about them at:

www.xena.com

Thanks
Michele
: Re: BILLING SOFTWARE
: gderilus March 07, 2009, 01:57:50 AM
I don't think this is the right website, it is not about medical software.
: Re: BILLING SOFTWARE
: gderilus March 07, 2009, 02:10:58 AM
sorry I hit post to quick, but I have a question about the web based software. Let's say If I do decide to go with a web based, and down the road I decide to buy my own software. Will they be able to give me back all my information or how would I be able to import everything to my new software. 
: Re: BILLING SOFTWARE
: Michele March 07, 2009, 11:58:55 AM
The forum is for all aspects of medical billing, so it's ok to post questions about software.  We wanted a place where we could all share our knowledge of all areas.

I don't think you would be able to import your data from the web based software.  It is your data but you don't own the program.  In order to import you would need someone to 'map' the data.

Michele
: Re: BILLING SOFTWARE
: PMRNC March 08, 2009, 11:58:33 AM
It depends on the company, some of them do have backup features that allow you to export your data and some even perform this for you on a weekly or monthly basis (even daily)

Also it was mentioned earlier in this thread that once you purchase Lytec you own it, that's not true. When you purchase Lytec, Medisoft, Altapoint,.. etc... you own the LICENSE to use the software.

Linda Walker
PMRNC
http://www.billerswebsite.com
: Re: BILLING SOFTWARE
: Michele March 08, 2009, 08:21:08 PM
Thanks for the clarification Linda.  That is true, you purchase the license to use the software, not the software. 

Michele
: Re: BILLING SOFTWARE
: gderilus March 09, 2009, 01:41:33 AM
Thank You Michelle for your response, but what do you mean I would need someone to "map" the data in order for me to import them to my software. What do you mean by map.
Thanks.

Also does anybody know if Kareo has the back up feature available or any other web based software.
Thank You all
: Re: BILLING SOFTWARE
: Michele March 09, 2009, 09:39:06 AM
In order to import data from one program to another the data from the first program must be mapped, or told where it needs to go, in the second program.  The programs are different, so the location of the patient's name in one is in a different location in the other, and so on.

Michele
: Re: BILLING SOFTWARE
: Lou9art April 01, 2009, 12:19:02 PM
Just food for thought when considering web based software. Since your whole virtual business is on the vendors servers what would you do if the vendor goes out of business? How high would you place that risk if you go to sign on one morning and the URL doesn't get you in. What is your business contingency plan?
While there are pro & cons for both web based versus conventional this one point holds a lot of weigh in my decision. Traditionally if the software is on your machine, and you do your due diligence and follow best practices in backing up data  etc. This could offest paying extra for upgrades etc.
I'm a newbie and like others in this forum I'm deciding what software to go with as well. Everyone's needs and requirements vary and I'm beginning to see either way there is no perfect solution. Just my $.02. Great forum Michelle. Thanks for listening :) Lou
: Re: BILLING SOFTWARE
: Pay_My_Claims April 01, 2009, 02:37:59 PM
Just food for thought when considering web based software. Since your whole virtual business is on the vendors servers what would you do if the vendor goes out of business? How high would you place that risk if you go to sign on one morning and the URL doesn't get you in. What is your business contingency plan?
While there are pro & cons for both web based versus conventional this one point holds a lot of weigh in my decision. Traditionally if the software is on your machine, and you do your due diligence and follow best practices in backing up data  etc. This could offest paying extra for upgrades etc.
I'm a newbie and like others in this forum I'm deciding what software to go with as well. Everyone's needs and requirements vary and I'm beginning to see either way there is no perfect solution. Just my $.02. Great forum Michelle. Thanks for listening :) Lou

whether web based or server based, you should always back up your files!
: Re: BILLING SOFTWARE
: Michele April 01, 2009, 04:11:29 PM
Good point, I guess that is why it is so important to make sure you are picking a reputable company.  Of course there are always things that can happen to your business, whether you own web based or server based, that can severely cripple you so it is always necessary to have a contingency plan.  Backups, paper trails, etc.  I have worked with a server based program for 15 years, but I'm in the processing of switching to web based.  The technology is just so much more advanced and the features are unbeatable.  To me, as long as I have that contingency plan it's worth the risk.

Thanks for the input, always good to look at things from other perspectives. :)

Michele
: Re: BILLING SOFTWARE
: Alice Scott April 09, 2009, 09:04:33 AM
Hi Amy,
Software has changed a lot in the last few years with the introduction of web based software.  Make sure you check out Xena web based software before you make a decision.  It is GREAT for $149 a month for a billing service and only $99 a month for a doctor.  It has full capabilities of a practice management system with no extra costs for the clearing house.
: Re: BILLING SOFTWARE
: DrewH May 28, 2009, 04:31:50 PM
Once you have the software installed, how would you get the data from the provider's computer? (They often run a different type of software) How do you ger the information you need from them?
: Re: BILLING SOFTWARE
: PMRNC May 28, 2009, 06:35:13 PM
If you are Installing software vs an ASP model ..and you are a billing company, the most likely scenario is that you will be doing the billing with the office/practice having access to your system and visa versa you can do this via remote desktop with any software and some softwares have their own remote access module built in or even a module that will "sync" the data.. Depending on what you and the client contract to do, typically the office would fax or mail the superbills, daysheets, PI sheets, etc.
Now there are some Billing companies out there that just login and send claims, but in my opinion the doctor is getting ripped off because someone has to enter all the demographics, perform follow-up, etc. Anyone can send claims. If you will be doing everything, then mainly the office will just use that software to check reports, post patient copay's, etc.. in most softwares you can choose what the host and/or remote user can do. One thing I would also stress in addition to the backups is to make certain the software has an Audit trail and user login's are designated appropriately. 

I used to be dead-set against web based but over last 3-5 years I've changed my opinion 100%. They are more efficient, and more due-diligence on the vendors part comes into play.  My own personal preference is to go with a company that has been around at least 5 years...AND you get some type of backup schedule along with the ability to export data at the very least to a readable format.

I just re-started my billing company after doing consulting only over the last few years and I'm doing something different this go around.. I will have a software for my business (I've narrowed my choice of 3) but my marketing is angling on "diversity" meaning I can work on any system.. no setup, no worry's about converting or going crazy doing data entry, no lost time in setup..  I'm doing things MUCH differently this go around!  In my billing company previously, I switched softwares 4 times in 6 years.. I just couldn't (still can't) locate one that has EVERY feature I want and need  ;D
: Re: BILLING SOFTWARE
: jcbilling June 01, 2009, 03:16:57 AM
Linda,

Just curious - have you chosen a software to go with? Which ones would you recommend for a web-based solution. I am marketing right now to family practices which use EMR systems and am needing a solution that has EMR capabilities.

Has anyone heard of www.healthfusion.com or www.healthpac.net

I have a meeting this week with a FP and know they are currently having issues with their current software and will need a solution.

Also, does www.xenahealth.com offer EMR options?

Thanks,
Charity
: Re: BILLING SOFTWARE
: Alice Scott June 01, 2009, 08:09:00 AM
Hi Charity,
It's www.xena-health.com for info on the software.  And yes they will be offering EMR next year.  Sorry, never heard of health fusion or health pac
Alice
: Re: BILLING SOFTWARE
: PMBS June 12, 2009, 04:38:19 PM
I use Medrium for my web based software.  I like the software because it is very user friendly which is good when you are dealing with staff in a doctors office that are not computer friendly.  I do however, think that they are up there in price.  I have been looking into Collaborate MD because it seems that for what they offer you get more for your money.  I am also going to check out Xena.  I am joining in on a demo on the 25th to see how their software compares to the one I am currently using.

I do like the fact that you can log in anywhere you are as long as there is internet axcess.

MR
: Re: BILLING SOFTWARE
: midwifebiller July 19, 2009, 02:40:46 AM
Charlene,
I have recently looked into 28 billing programs, most of them web-based. Have you made a decision yet?  I would be interested in knowing which program you decided upon as we are switching to web-based very soon.

~Kelli
Midwife Billing & Business, LLC
: Re: BILLING SOFTWARE
: Pay_My_Claims July 19, 2009, 01:22:08 PM
Charlene,
I have recently looked into 28 billing programs, most of them web-based. Have you made a decision yet?  I would be interested in knowing which program you decided upon as we are switching to web-based very soon.

~Kelli
Midwife Billing & Business, LLC

Kelli,
I haven't decided as of yet because currently I am targeting DME providers. In the event that I have a provider that wants me to do the billing from the beginning to the end, the ability to send out the physician order attach documentation that i need for DME isn't currently available on the traditional billing software. They make some specifically for DME and HME providers. I'm hoping to find one that can accommodate both medical and DME, but I may have to utilize 2 programs. I am just using officeally right now because I just officially started in june, but have been marketing since March. I am still looking, but when I find the right one. I will be shouting it out!
: Re: BILLING SOFTWARE
: Beaver Creek Software July 29, 2009, 09:42:46 PM
DrewH: Once you have the software installed, how would you get the data from the provider's computer? (They often run a different type of software) How do you ger the information you need from them?

Drew, many of our clients who bill for practices back up a file and send it to the practice via Email.  That means, of course, that both the practice and the billing service have a copy of our program.  We do have some people using Remote Access or Log Me In or other such programs to log into a computer at the practice and use their version of The THERAPIST that way.
: Re: BILLING SOFTWARE
: PMRNC July 29, 2009, 09:51:42 PM
Drew, many of our clients who bill for practices back up a file and send it to the practice via Email.

I'm sure you also meant via a secure, HIPAA compliant transmission (Encryption)

To me this is insufficient with the technology out there.

I've decided that I'm going to "offer" Kareo to clients but I am also diving in and looking more at DAQ this way I'll be able to offer a choice to those clients who don't have a solution or want to switch.
: Re: BILLING SOFTWARE
: Beaver Creek Software July 29, 2009, 10:15:10 PM
Linda, any professional should be sensitive to HIPPA compliance, regardless of the means.

Alice: Make sure you check out Xena web based software before you make a decision.  It is GREAT for $149 a month for a billing service and only $99 a month for a doctor.

Alice, can a billing service have as many clients as they want and still only pay $149 a month?

Andre
: Re: BILLING SOFTWARE
: Michele July 30, 2009, 12:19:46 AM
You pay per seat, not per client, so it is $149 per month for a billing service per seat, no matter how many providers you bill for.  If you want to be able to use it on two computers, it would be $149 x 2, again, no matter how many providers.

Michele
: Re: BILLING SOFTWARE
: Pay_My_Claims July 30, 2009, 12:30:23 AM
12 month contract and a 3 month cancellation fee. So If I have 2 seats, I have to pay that for a year or pay that times 3 to cancel.  :o
: Re: BILLING SOFTWARE
: Michele July 30, 2009, 11:50:32 PM
That's not how it works.  Actually, you can cancel within the first 3 months with no penalty.  After that, you are committed to the full year.  But if you're not sure your going to be in business for a year, why would you be buying two seats?  I found that many of the other web based programs had similar commitments but with much higher monthly fees.  And if your business is incorporated you are protected from unexpectedly going out of business.

Michele
: Re: BILLING SOFTWARE
: Pay_My_Claims July 31, 2009, 04:26:39 PM
I'm saying if you cancel prior to (doesn't mean you are going out of business, just no longer want the product), you have to pay 3 months for early cancellation fee. Its not a knock of the software, but just an FYI to anyone who "jumps" in that you are committed to a year contract. Yes, and I am fully aware of others that do have the same fee and contract provisions. (AdvanceMd is one of them)This is the reason everyone needs to research for themselves and find something that is economically, and practically suitable for the type of services they will be performing. If you can't have a hands on with the software and not just a snap shot screen print....DONT PURCHASE especially if you have to keep it for a year or pay a penalty. It may be GREAT, but why use it if you can't sample it first? Bath & Body works has "great sounding scents", but so glad they have samples to smell before I buy because some of them STINK!
: Re: BILLING SOFTWARE
: PMRNC July 31, 2009, 08:13:41 PM
So they don't offer a demo?  ???  Trial period?  Even if buying a car you get to test drive it first!
: Re: BILLING SOFTWARE
: Michele August 01, 2009, 12:45:25 AM
Currently they are running demos.  The demos are webinars and are not just screenshots, but someone actually using the program, describing what they are doing, and how.  They run about 1 hr.  They are also working on a way to offer a demo that the user can try out for a period of time as well. 

Anyone interested in a demo just needs to contact them, or post a question on the forum, and we can post the demo info.

Michele
: Re: BILLING SOFTWARE
: Michele August 01, 2009, 12:51:41 AM
Just a note, I would never consider a software that I couldn't at least see a detailed demo, if not be able to test it out myself.  And if a company doesn't offer that then they are hiding something.

Michele
: Re: BILLING SOFTWARE
: Pay_My_Claims August 01, 2009, 12:52:41 PM
So they don't offer a demo?  ???  Trial period?  Even if buying a car you get to test drive it first!

Linda, I have had several that I requested demo's from and they sent me a cd and it was filled with information about the software, but no trial version. LeonardoMD was one of them. I think Collaborate MD allowed you to download the trial version to actually roll through the system to see how that works. Choosing software is a BIG decision, and one should really look at everything before they "purchase".
: Re: BILLING SOFTWARE
: PMRNC August 01, 2009, 12:57:16 PM
I have never run across one yet where there is no demo.. usually if I get a client that wants me to work remotely and with a software I am unfamiliar with that's the first thing I do. I completely agree with you on not going with a software you can demo. in fact, I want to give it a good work out <g>
: Re: BILLING SOFTWARE
: sherry27 August 06, 2009, 12:03:28 PM
I called the number for Xena Health. Is there anyone else that has used this company.When you call, it sounds like it is a million miles away. How is tech support? No one is answering the phone on normal eastern time. I need software ASAP. Xena seems to have a lot to offer, but when can you actually talk to someone from the company. Someone pleeeeaaaassssse Help!!!
: Re: BILLING SOFTWARE
: PMRNC August 06, 2009, 12:32:01 PM
I've only worked on their Physicians PM software and I've not had to utilize their support. However IMO if I can't get a hold of a company I am shopping for, it's on to the next one. First impressions are lasting IMHO. According to their contact information they are in Hartford CT which is on EST ..  860-819-3701 You are right, I called and I get a foreign blurry voice automated system. it says to hit 1 for billing and 2 for technical support. I hit 2 and am automatically told I cannot take your call...  I call back and hit 1 for sales and get told same thing. I am in NY and it's 10:30 AM here.. so that is strange to me too. I guess you could use their form to contact them here: http://www.xena-health.com/contact/ but just that experience with the phone thing is enough to make me cross them off my list. If I was a user in need of support that would totally drive me nuts.
: Re: BILLING SOFTWARE
: sherry27 August 06, 2009, 12:51:26 PM
I've only worked on their Physicians PM software and I've not had to utilize their support. However IMO if I can't get a hold of a company I am shopping for, it's on to the next one. First impressions are lasting IMHO. According to their contact information they are in Hartford CT which is on EST ..  860-819-3701 You are right, I called and I get a foreign blurry voice automated system. it says to hit 1 for billing and 2 for technical support. I hit 2 and am automatically told I cannot take your call...  I call back and hit 1 for sales and get told same thing. I am in NY and it's 10:30 AM here.. so that is strange to me too. I guess you could use their form to contact them here: http://www.xena-health.com/contact/ but just that experience with the phone thing is enough to make me cross them off my list. If I was a user in need of support that would totally drive me nuts.
Thank you so much for your response. I have to have the software I am going to use by like tomorrow. I have looked into Kareo. It seems very nice. It is affordable. I am just kinda scared with web based because I have never used it. (I was a billing manager for 5 years in Internal Medicine and we used medisoft.) But then again, I don't want to purchase software and then wish I would have just gone web based. If I purchase software, I have narrowed it down to mpm software. I just don't know what to do. :-\
: Re: BILLING SOFTWARE
: Pay_My_Claims August 06, 2009, 01:10:24 PM
We can understand your delima. Its just personal choice. I prefer web based. I use a system here (TDME) for DME and HME providers and it's server based. I dislike it, not because of the program (not entirely), but because when the system goes down...ugh!! I had the same issues with other programs (server based) that I have used. I am new-aged bring on the web-based!! Also while you are looking, keep in mind about upgrades. When you have a server based software and you have to do the upgrades-----costs!
: Re: BILLING SOFTWARE
: PMRNC August 06, 2009, 01:51:06 PM
A few years ago I would never have entertained a web based system, however I like Kareo a LOT, I really have not had to utilize tech support but some of my clients have and have not had any major problems, I also so far like DAQ and know a lot of people using it that love it.
I think the industry as a whole is moving more towards ASP/Web based models as it is the most convenient method of working plus allowing your clients full access so they feel more in control.  JMO
: Re: BILLING SOFTWARE
: jcbilling August 06, 2009, 02:01:18 PM
Sherry27,

Look at www.healthfusion.com They are a web-based software that offers alot and is very affordable. I did a demo and really liked it.

~ Charity
: Re: BILLING SOFTWARE
: sherry27 August 06, 2009, 03:07:25 PM
Charity,

Healthfusion is more expensive than kareo. Do you think healthfusion is better than Kareo??
: Re: BILLING SOFTWARE
: jcbilling August 06, 2009, 03:59:40 PM
Sherry27,

Here are some of the advantages over Kareo that I saw when I did a demo on Healthfusion. (I currently use Kareo for a client, but I can't say I'm very savvy in it.)

~ FREE unlimited customer support
~ No cost to import or export data from another software
~ Clearinghouse integrated with billing software (they don't use a third party) Makes it very easy to send claims
~ Denial Defender tool for only $20 extra a month - excellent tool for better reimbursement
~ Track PQRI in the billing software
~ EMR & e-prescribing tool available for the provider's use.

Healthfusion is $199 per provider per month with a 12 month commitment - otherwise it's $239 a month. However, you're only allowed 250 non-par (government & BCBS) claims free and then they cost $0.30 each or $22 for 100 additional non-par claims. With this package, all your par claims are free.

Kareo's complete plan costs $199 too but all claims are included.

I guess it depends on what you're looking for in a software and what your clent's needs are. Every office is different and so you have to take that into consideration.

~ Charity
: Re: BILLING SOFTWARE
: Pay_My_Claims August 06, 2009, 04:08:42 PM
Charity,

Healthfusion is more expensive than kareo. Do you think healthfusion is better than Kareo??

I can send you a link that gives a comparison of a variety of different software. You really have to make this your decision. This is your business and your choice. It has to be something you are going to "live" with for the duration of your business or when you decide to dish it. There is no "right or wrong". Its not like Billing Medicaid primary to Tricare..........LOL Thats just 100% WRONG!!

cHARLENE
: Re: BILLING SOFTWARE
: PMRNC August 06, 2009, 04:16:44 PM
Buying your software is such an important part of the process. Your clients should NOT be a learning curve for you to learn your software, that said it's a good idea to have this in place before you get a client. On top of that you should demo VARIOUS ones and in order to do that you need to have a good understanding of this business so you can look for certain needed features in software, you can't assume one size fits all and you can't go by "Bells and whistles" and a pretty interface.
There are literally hundreds of things you have to look for in a good PM Software, this can't be an overnight decision. IMHO
: Re: BILLING SOFTWARE
: sherry27 August 06, 2009, 05:02:10 PM
I really appreciate everyones replies. You all have been so helpful. ;D I am actually a certified coder. I have been working a full time job at home for the last year doing hcc's. I've done the credentialing for these 2 drs that I will be billing for. I know them from the practice where I worked before. They know I am just now getting the software. This business is just starting. Do any of you offer coding for the doctors? My doctors are doing their own coding. Thats great for me!! What is a good percentage billing for Hospitalist, e&m codes on cms 1500 forms? Thanks guys so much!! I have been a single mom for almost a year now, and I have to be a little wiser with my money than I used to :)
: Re: BILLING SOFTWARE
: Pay_My_Claims August 06, 2009, 06:20:32 PM
OH God, no, I don't do coding!!! Waaaaaaaay too much work to do plus the billing as well. I do ensure accuracy. I don't upcode, nor do I change without physician approval that always gets DOCUMENTED.
: Re: BILLING SOFTWARE
: sherry27 August 07, 2009, 03:29:27 PM
Well, I think I am going with Healthfusion.( Thanks Charity!! ) I think it is perfect for me right now. I cannot believe what all web based has to offer. It is really amazing. Their customer service is outstanding, and ongoing support always!
: Re: BILLING SOFTWARE
: jcbilling August 07, 2009, 04:03:53 PM
Good luck!!

I would love to hear how the setup process goes and how you like it.

~ Charity