Medical Billing Forum
Payments => Insurance Payments => : pwindsor July 03, 2013, 10:01:41 PM
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I am an LCSW that has recently opened a private practice. I have been using Availity to submit my claims. I am concerned as I have billed at least 4 clients over a month ago and have not received any payments. Am I being over zealous or should I be concerned. All the claims that have been submitted were to BC/BS of IL. I placed a called to bc/bs today and was on hold forever(July4th weekend).
And is there another billing software that is free that would be better to use?
Thanks Pat
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I am concerned as I have billed at least 4 clients over a month ago and have not received any payments.
Did you receive submission reports from Availity? If so take a look at them first, then I would call them. It's much easier to deal with some issues on the clearinghouse end first. Make sure you didn't have any rejections. A month for BCBS is kind of long.