Medical Billing Forum

Billing => Billing => : rmk123 December 07, 2012, 12:07:20 PM

: Working Reports: Open Claims/Patient Responsibility
: rmk123 December 07, 2012, 12:07:20 PM
What steps do you take to efficiently work these reports? How often do you work them?
: Re: Working Reports: Open Claims/Patient Responsibility
: Michele December 10, 2012, 10:31:50 AM
We run aging reports (and work them) on all claims over 30 days every 4-6 wks.  We do patient billing every month.
: Re: Working Reports: Open Claims/Patient Responsibility
: rmk123 December 11, 2012, 12:05:21 PM
Right.....do you sort by largest balance to smallest, by financial class, etc. for time sake or simply go down the list?
 
: Re: Working Reports: Open Claims/Patient Responsibility
: Michele December 12, 2012, 09:58:17 AM
Our reports sort by insurance carrier, then alphabetically.  It also classifies it by age as well.  I do not sort by size of balance.
: Re: Working Reports: Open Claims/Patient Responsibility
: PMRNC December 12, 2012, 10:24:45 AM
Our reports sort by insurance carrier, then alphabetically.  It also classifies it by age as well.  I do not sort by size of balance.

I do it the same way (GMTA)  After 90 days I produce a report with an internal classification that shows the doctors which accounts should be sent for further collection to a collection agency or service. I have three different classification codes I use to report to my clients and they review and make final determination and then I change the classification according to their decision.   Very organized and I know where every balance is.
: Re: Working Reports: Open Claims/Patient Responsibility
: rmk123 December 13, 2012, 05:56:22 PM
Thanks for your replies.
: Re: Working Reports: Open Claims/Patient Responsibility
: Christy December 13, 2012, 07:28:08 PM
it's good to work the reports by payor, this way when you call an ins carrier to follow up, you can call on several patients at the same time.
: Re: Working Reports: Open Claims/Patient Responsibility
: DMK December 14, 2012, 01:26:48 PM
By working by payer you can also see who the slow payers are, so you're not so worried about those accounts.
: Re: Working Reports: Open Claims/Patient Responsibility
: rmk123 January 07, 2013, 11:28:14 PM
Good points -- thank you!