Medical Billing Forum

Medical Billing Software => Medical Billing Software Questions => : thatcuteblonde November 04, 2009, 01:09:16 PM

: Loop 2010AB Seg NM108 (Medisoft help please!)
: thatcuteblonde November 04, 2009, 01:09:16 PM

I keep getting our medicare claims rejected because they are saying our npi number is duplicating in the NM108 pay to provider field, however, I can't seem to find any information on where that is located within the program!!! I'm very frustrated and don't want to pay a small fortune for tech support to get one simple question answered. Can anyone help me please!  :-\

: Re: Loop 2010AB Seg NM108 (Medisoft help please!)
: Michele November 04, 2009, 04:24:40 PM

Are they being sent electronic?  If so, I'm afraid you will have to contact your electronic vendor to have the problem fixed.

Michele

: Re: Loop 2010AB Seg NM108 (Medisoft help please!)
: PMRNC November 04, 2009, 05:43:21 PM

I agree with Michelle. You should get tech support, don't they have a support plan you can buy? That does sound like a software related issue.