Medical Billing Forum

General Category => General Questions => : kosterweil December 07, 2012, 02:13:18 PM

: NY based billing company billing for NJ Provider?
: kosterweil December 07, 2012, 02:13:18 PM
Can a NJ provider outsource billing to a NY based company who is not registered with the state of NJ?

thanks!!!
: Re: NY based billing company billing for NJ Provider?
: PMRNC December 07, 2012, 02:17:50 PM
Third Party Billing Company Registration with the state of NJ is required for those billing companies LOCATED and DOING business in NJ.
: Re: NY based billing company billing for NJ Provider?
: PMRNC December 07, 2012, 03:31:51 PM
You said the provider was in NJ, and your billing company in NY you need to register with the state of NJ, because you will be doing business in NJ.
: Re: NY based billing company billing for NJ Provider?
: RichardP December 10, 2012, 05:03:43 PM
I'm not trying to be anal here, just helpful to the next person who reads this and is confused.  Linda - for those of us who think words mean what they say, can you clarify this discrepancy please.  Your answers contradict each other.  In mathematical and computer logic, the word AND means both statements must be true in order for the condition to hold.  In this case, both statements are not true (kosterweil is not both located in AND doing business in NJ).  Perhaps you meant to use the word OR instead of AND.  That way, the condition holds if either of the statements are true.  The way the words are structured below, only one of your answers can possibly be true - unless you meant or instead of and.

... registration [is required] for those billing companies LOCATED [in] and DOING business in NJ.

versus

... you need to register with the state of NJ, because you will be doing business in NJ [even tho the billing company is not located in NJ].
: Re: NY based billing company billing for NJ Provider?
: PMRNC December 10, 2012, 07:43:35 PM
... registration [is required] for those billing companies LOCATED [in] and DOING business in NJ.

Yeah should be the word "OR" . if you are a billing company IN NJ or anywhere else and doing business IN NJ you must register as a third party billing company in the state of NJ.   

: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 23, 2013, 11:15:21 PM
I am still confused by this. My office is located in Tampa, Fl. I have clients all over the country. So you're saying, I have to register my business all over united states? I currently have 14 accounts and they are all over the country. As per my attorney and accountant, it's where you are physically located and where your bank account was opened. It's where you are at, not where your clients are.
: Re: NY based billing company billing for NJ Provider?
: RichardP January 24, 2013, 04:28:35 AM
States have a right and responsibility to regulate commerce within their borders - and they do.  Where you and your bank account are located are irrelevant to the central issue here.  If you do business within a state, that state has the right to regulate you.  States won't all regulate you in the same way, and some may not regulate you at all.  But all have the right and responsibility to regulate the commerce within their borders.

Now - where did you say your client was (rhetorical questions)?  In what state is the business conducted that you do the billing for?  In what state does your client earn his money?  In what state does your client pay his taxes on monies earned?  In what state does he write the check to pay you for your services?  You are conducting commerce in that state, whichever  one it is.  Therefore, the state has a right and responsibility to regulate the commerce you conduct, and how you conduct it, in that state.  Some states may choose to not regulate you.  But other states do choose to regulate you.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 11:51:29 AM
I am still confused by this. My office is located in Tampa, Fl. I have clients all over the country. So you're saying, I have to register my business all over united states? I currently have 14 accounts and they are all over the country. As per my attorney and accountant, it's where you are physically located and where your bank account was opened. It's where you are at, not where your clients are.

If you work accounts in any state that requires registration, licensing, etc.. Yes you need to adhere to their rules if doing business in one of those states. Likewise since you are in Florida, it's one of the states that prohibit's physicians from entering into any fee-splitting arrangement (% based billing) however if you have a client in another state that does NOT, your provider in that state can enter into that contract. Provider's in the states that prohibit fee-splitting arrangements would not be able to enter into those types of contacts.   

Remember also that dealing with multiple states does indeed knowing the regs and rules in each state. We all know Auto/No Fault, Workers Compensation and Medicaid and even BCBS have state by state rules to follow.   Knowing the regs of the state in which you are billing or doing work in, is certainly a must.
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 12:40:39 PM
 I don't think I was understood properly. I wasen't asking about fee splitting, registrations, etc. I have an S corp in Florida. So you're saying if I have accounts all over the country, I need to have an S corp in every state. I am not talking about regulations and how to do business there.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 01:36:24 PM
The fee-splitting was just an example.

I am still confused by this. My office is located in Tampa, Fl. I have clients all over the country. So you're saying, I have to register my business all over united states? I currently have 14 accounts and they are all over the country. As per my attorney and accountant, it's where you are physically located and where your bank account was opened. It's where you are at, not where your clients are.

When you said "registration" I was assuming since we were talking about a diff type of registration as in the original message of this thread that is what you meant. This was never about tax/business "structure".  SOME states require registration of third party billing companies that do business in their state, such as in the case of the original message (NJ).   
: Re: NY based billing company billing for NJ Provider?
: RichardP January 24, 2013, 02:04:05 PM
So you're saying if I have accounts all over the country, I need to have an S corp in every state.

As I stated above, the larger issue here is that states have the right to regulate commerce in their states.  If you are going to conduct business in any given state, it is up to you to find out what those regulations are.  That is the legal answer.  The pragmatic answer is that, doing the billing for a doctor or two in a given state is not likely to attract the attention of that state's regulators - so you could get away with doing nothing.  The problem is, if you somehow screw up someone's billing and you get sued by the patient or the doctor, that suit will be governed by the laws of the state that the doctor(s) or patient(s) resides in.  You probably don't want to find out in the middle of a law suit that certain regulations you didn't know about actually do apply to you and you have been ignoring them.  In the long run, it is to your benefit to contract with a local business attorney who can find out what, if any, regulations affect you in the states where you are conducting commerce.  Think of it as insurance.
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 04:46:14 PM
Got it. Yeah, I am not a coder but a biller. I bill what the doctor writes down. At the end of the day, the doctor is responsible for his billing not me. My job is to submit what the doctor bills and to make sure it gets collected. Honestly, I've been in this business for a while now and I haven't heard billing companies getting sued unless they were dong fraud or adding things to get paid more. In this business from my experience, you do what you are supposed to do, collect what you can and that's it. Its very simple.
Thanks for clarifying that.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 05:38:51 PM
Got it. Yeah, I am not a coder but a biller. I bill what the doctor writes down. At the end of the day, the doctor is responsible for his billing not me. My job is to submit what the doctor bills and to make sure it gets collected. Honestly, I've been in this business for a while now and I haven't heard billing companies getting sued unless they were dong fraud or adding things to get paid more. In this business from my experience, you do what you are supposed to do, collect what you can and that's it. Its very simple.
Thanks for clarifying that.

Not sure what coding has to do with any of this.. but I have to say I completely DISAGREE with your assessment that you just "bill what your given"  Along with Fraud comes Abuse, there's a difference. Also the law gives NO lead way for "ignorance"  If you are given a code to bill and YOU are supposed to know what your billing and you don't, that's a no no.   I'm not trying to take away your experience in this business, however I feel saying what you said is irresponsible. I have seen MANY billers and even office managers/billers in house get sued INDEPENDENTLY because they are JUST as libel.    With fraud and abuse guidelines there is NO excuse for ignorance.   A biller "SHOULD" know. it's THAT simple.    Again, not trying to take anything away from you, but I don't think it does justice to those getting into this business to think it's simple data entry and your off the hook. It does not work that way at all.    That is why it's imperative to have E/O insurance.
: Re: NY based billing company billing for NJ Provider?
: RichardP January 24, 2013, 05:52:06 PM
We never just bill what we are given.  We are constantly giving work back to our clients for a re-code when we see where the client could legally code differently to get paid more, or where he did work but failed to code for it (the old, I see that you did A; I know that if you do A you also have to do B, but I don't see any codes for B listed on the fee slip).
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 06:00:00 PM
With all due respect, I've been in this business probably a bit longer than most people here. Not only have I've been in this business longer, I have an MPH in healthcare administration as well so as far as laws are concerned, I think I know them better than anyone on this forum. Having said that and clarifying that, I am not saying that a biller's job is simply data entry however, at the end of the day, its the doctor who is responsible for their billing! It's the doctor that has to know what is going on in their practice! At the end of the day, its the doctors responsibility to CHECK what the biller is billing, what codes she or he is using, what is collected, etc. The point I was trying to make here is that its still the doctors responsibility to know what is going on in their practice. Yes if you are given a code you should know what that code means however its the doctors responsibility to know the codes, not the billers! As much as you don't want to think of yourself as only a data entry person, you are DOING DATA entry. You are entering the information the DOCTOR gave you to bill. Maybe  you don't want to look at it this way but hey we all doing data entry. To collect, is a different story, yes I agree,  it's much more complicated that than, but as far as entering the information from a super bill is called DATA ENTRY. I don't agree with you on a lot of things you say on this forum and the advice you give to people that are just starting, but everyone is entitled to their own opinion. This is just mine.
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 06:05:57 PM
Richard, I understand what you are saying.... some billers do that and some don't. I have a doctor in New York who I tried to give him that advice and he kindly asked me to never tell him any advice and how to do things, he's set on his old way and he wants to do things the way he is used to saying so in this case, it is a data entry account, where he only wants me to bill whatever he writes on the super bill. So you cannot say its never what we are given that we bill. Every doctor is different, every practice is different. Having said all of that its the doctors responsibility to check on a daily basis what the billing company is doing! Bottom line. I've seen this with my own eyes, a doctor was suing a billing company, trying to say that because of the billing company he was audited from different insurance company and had to over pay thousands of $ due to billing company error. You know what the judge told him? Where were you when the billing company was billing this? Did you not check your biller? Did you not check reports?  Oh you didn't have time to check? That's your problem.
Bottom line, doctors need to check billers!!!!!
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 06:08:44 PM
With all due respect, I've been in this business probably a bit longer than most people here. Not only have I've been in this business longer, I have an MPH in healthcare administration as well so as far as laws are concerned, I think I know them better than anyone on this forum. Having said that and clarifying that, I am not saying that a biller's job is simply data entry however, at the end of the day, its the doctor who is responsible for their billing! It's the doctor that has to know what is going on in their practice! At the end of the day, its the doctors responsibility to CHECK what the biller is billing, what codes she or he is using, what is collected, etc. The point I was trying to make here is that its still the doctors responsibility to know what is going on in their practice. Yes if you are given a code you should know what that code means however its the doctors responsibility to know the codes, not the billers! As much as you don't want to think of yourself as only a data entry person, you are DOING DATA entry. You are entering the information the DOCTOR gave you to bill. Maybe  you don't want to look at it this way but hey we all doing data entry. To collect, is a different story, yes I agree,  it's much more complicated that than, but as far as entering the information from a super bill is called DATA ENTRY. I don't agree with you on a lot of things you say on this forum and the advice you give to people that are just starting, but everyone is entitled to their own opinion. This is just mine.

Well then.. hey, I have a great memory. YOU have been the one to mislead as in the following thread
http://www.medicalbillinglive.com/members/index.php?topic=6985.msg20613#msg20613    YOU state in Nov of 2012 this is your first account.  Now not to split hairs but having been in this industry and having had your own billing company for many years can be different. I'm a good example.   I spent 11 of my 24 years on the OTHER side. ...   

And what you stated above isn't OPINION..  what I stated .. IS NOT opinion.    It is a FACT:  IF YOU HIT SEND on that claim. YOU ARE JUST as libel as the provider and the coder who coded the claim! 

I don't agree with you on a lot of things you say on this forum and the advice you give to people that are just starting,

Yes, I'm aware that many people don't appreciate the bold, brash opinions I have, but my intentions are only to save people some time. I'm not here to SELL anything.. So I have nothing to lose by being honest and up front and I resent being told you know more than me. THAT is an opinion and one I'm going to disagree with.   
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 06:16:06 PM
Richard, I understand what you are saying.... some billers do that and some don't. I have a doctor in New York who I tried to give him that advice and he kindly asked me to never tell him any advice and how to do things, he's set on his old way and he wants to do things the way he is used to saying so in this case, it is a data entry account, where he only wants me to bill whatever he writes on the super bill. So you cannot say its never what we are given that we bill. Every doctor is different, every practice is different.

HOLY cow read this back to yourself again .. Are you serious?    If you know so much about this business, I'd love to see your compliance plan.  JUST because you are given something to bill does NOT mean you blindly shut your mouth, turn off your brain and leave your responsibilities. Your completely WRONG. You need to go do some serious research on legal precedences where actual billers have paid their OWN penalties and fines and even Jail time for just keeping their mouth shut and doing what their told.   I am smart enough to kick that type of client right to the curb. Who is the expert here? HE went to medical school.. You supposedly know the laws regarding this industry? If that's an example of what you know, you are disillusioned.  Who the heck taught you to keep your mouth shut and do what the doctor tells you?  Any doctor that tells you to shut up and do what they say is basically telling you to suck it up and take the risk. I really hope you have good insurance and even if you do, remember that in the eyes of the law regarding fraud and abuse "IGNORANCE is not an excuse".  You bill the charges, YOU are responsible for knowing what your billing .. PERIOD.

 
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 06:23:06 PM
Read this back to me? Excuse me? I don't need to read anything back to myself because like I said, I know what I know and you can tell me whatever you want but what you are saying is completely FALSE and pretty much everything you say here is false and people are just taking your advise thinking you know something about this business. My compliance plan states everything it needs to state if not more than yours. You come off thinking you are better than other billing companies ranting about how you tell doctors about compliance plans and they never even heard of it, trying to come off like you know more than other billing companies. You don't, after what I read that you have to say that billers are responsible for doctors billing. The fact that you think that doctors are not supposed to know billing is a problem in itself. DO You even know that doctors by law must learn coding and billing! Do you even understand what you are saying. Yes, doctors in medical school and in residency learn about billing and coding. HELLO!!!!!!!! You should do some research instead of telling me to do research before giving advice to people. I did my research and I do know that its the doctor who is responsible for billing codes, not the billers.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 06:33:36 PM
Read this back to me? Excuse me? I don't need to read anything back to myself because like I said, I know what I know and you can tell me whatever you want but what you are saying is completely FALSE and pretty much everything you say here is false and people are just taking your advise thinking you know something about this business. My compliance plan states everything it needs to state if not more than yours. You come off thinking you are better than other billing companies ranting about how you tell doctors about compliance plans and they never even heard of it, trying to come off like you know more than other billing companies. You don't, after what I read that you have to say that billers are responsible for doctors billing. The fact that you think that doctors are not supposed to know billing is a problem in itself. DO You even know that doctors by law must learn coding and billing! Do you even understand what you are saying. Yes, doctors in medical school and in residency learn about billing and coding. HELLO!!!!!!!! You should do some research instead of telling me to do research before giving advice to people. I did my research and I do know that its the doctor who is responsible for billing codes, not the billers.

And no response regarding your post previously that your account in NOVEMBER of 2012 was your first??    YOU SAID:
Hello Everyone! I just got a new account and it's my very first one. I wanted to know what report I should run to bill for my services? Do you guys run a monthly posting report? How do you make sure he's giving you all the eob's? Can someone help me with this process.
whats the best report to run at the end of the month?
Thanks

I did not say physicians should not understand billing.. however they do NOT teach coding or administrative things in medical school.   Why do you think WE do this job?  You can certainly run your business as the little employee who will claim to do whatever the provider tells her to do. That's fine. I do URGE you to get a professional opinion from your own attorney if you have one.  If he tells you what you just said.. then I feel double sorry for you.     I did not say I was better than anyone else. But I've stated over and over, I have NOTHING to gain by misleading people into thinking this is just a data entry job, as you seem to infer it is.  I run my business. I don't rely on my clients to educate me, I educate them. They pay me to give me my experience, if they do not want to play by the rules, I don't want them as a client.  If I wanted to be "free of any responsibility and be a data entry clerk, I would go get a job and do data entry".       It is you that IS indeed wrong.    I'm not wrong at all. IF YOU PUSH send on those claims.. YOU assume JUST as much liability as your provider.   PERIOD.
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 06:36:49 PM
Ok, STOP RIGHT THERE BECAUSE YOU DONT KNOW WHAT YOU ARE SAYING IF YOU ARE TELLING PEOPLE THAT DOCTORS ARE NOT taught in MEDICAL SCHOOLS ABOUT CODING. Do you just make up things? My husband is a physician and I know for 1000% that doctors are taught codes, billing, cpt codes etc. My husband took a course on billing because it was mandatory for him to learn this in MEDICAL SCHOOL! NOT ONLY IN MEDICAL SCHOOL, THEY HAD BILLING COMPANIES COME OUT TO THEM IN RESIDENCY TO TEACH THEM THESE THINGS!
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 06:41:44 PM
you are doing their billing because doctors don't have time nor desire to do this. Doctors are treating patients, not doing billing. However I know few doctors that do their own billing. For your information, not only did I ask this question from an attorney, I actually contacted department of professional misconduct services with the same question, and you know what was their answer?? its the doctor who is responsible for his billing, NOT THE Biller! so I seriously feel bad for you, you shouldn't feel sorry for me because I have the correct information, I contacted the right people. Where did you get your information? No where, you are just talking, ranting, ranting information you don't know. I told you previously, I knew someone who tried to sue their billing company and it was the judge who told the doctor that It was him responsible for his billing not the billing company. You wan't to continue thinking whatever you are thinking, go ahead, I am not trying to change your mind but you are wrong. Done.
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 06:43:06 PM
and I did reply to you about the post I made back in November. Maybe you have a good memory but you must have a vision problem.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 06:49:14 PM
Oh great.. so tell me again why your needed?  Maybe in all my 24 years of doing this all the doctors have been LYING to me.. hell .. they don't need us, it's taught in medical school.   Again... Not going to address your NOV of 2012 post where you state you got your First account?    Ok.   My first account was while I was working full time for an insurance company.   Did I mention I worked in the fraud dept?  Yes I did. in 2 of the 3 companies (both in top 5) I did indeed oversee cases in which both biller and doctor were named.   My attorney also has represented many billing companies, some brought up on charges independently of the provider. 

Whatever..you do what you are doing.. I will do what I do which is accept responsibility for the credentials of my experience.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 06:59:04 PM

and I did reply to you about the post I made back in November. Maybe you have a good memory but you must have a vision problem.

I'm sorry, I guess my vision is lacking.. not seeing it.

I have a great compromise.   You continue to be the "good little employee" who does what the doctor says. And I'll run my business with professional ethics and utilizing the experience I have. How's that sound?       I'm just curious though.. if what you say is true.. What does your Liability insurance clause say regarding responsibility? I'd be happy to retype mine for you.  I also specialize in Healthcare administrative law. YOUR contract with your employee's can say whatever it wants.  A simple ONE call to Medicare would tell you otherwise if you think JUST because your told to bill something, your not responsible.   I'm sorry but you are absolutely in the minority in your thinking.   
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 07:03:09 PM
Since you seem to KNOW more.. Your words, and YOUR compliance plan is better, and YOU have more experience.. ask again how you got confused with this original post regarding states and professional 3rd party registrations vs. S corps?   You use the word "confused" a lot.. as in your previous posts. So I just wonder why you bother to ask or state your confusion when you seem to know it all.?
: Re: NY based billing company billing for NJ Provider?
: QueenAlicia January 24, 2013, 07:08:09 PM
Wow, well. I guess when in doubt consult with an attorney.  Seek one that has experience with the medical field.  Good luck and after this I need to call to increase my E&O, yikes lol.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 07:13:28 PM
I like to second guess myself.. it's what keeps me fresh.. sharp and alert.   so I posed your question to our facebook group and if you are on facebook I would welcome you to view the comments so far:   http://www.facebook.com/groups/PMRNC/#!/billerswebsite    I guess it's only fair you get more than just my opinion.

OH.. ONE more thing..   In previous posts in this forum you have said you charge a % of collections.  You also stated you are in the Florida area.   And then .. news flash your husband is a doctor (I assume in Florida also)   Do you know that fee splitting in the state of Florida is illegal?  You even moved from a state that prohibits fee splitting to another that does: 

 http://www.medicalbillinglive.com/members/index.php?topic=6950.msg20559#msg20559

Florida Statute:

 The basis for the final order appears in F.S. 458.331(1), which sets forth a list of acts or omissions for which the board may take disciplinary action against a physician's license. The list includes 458.331(1)(i), which prohibits "paying or receiving any commission,
bonus, kickback, or rebate, or engaging in any split-fee arrangement in any form whatsoever with a physician, organization, agency, or person, either directly or indirectly, for patients referred to providers of health care goods and services . . ."This is an article From the Florida State Bar in regards to Illegal fee splitting and cites a perfect example. 


I have case precedences on this.. but I've given you enough free information to go look up.


And another of your previous posts:

I am not a coder however if I can get advice on something and get paid for it why not? You don't need to be a certified coder nowadays. Everything is available on line! I already got the information and billed it out!



How much more about the law do you know??
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 07:18:55 PM
Good luck and after this I need to call to increase my E&O, yikes lol.

Alicia.. I know.. I almost went to pull my policy too!
: Re: NY based billing company billing for NJ Provider?
: Christy January 24, 2013, 07:42:47 PM
For those of you verifying the dr's codes: how do you know if the doc is performing the service or not if you are off site? I get what galina is saying as far as the dr being responsible to report what he or she is doing....

do you all see the actual medical notes? for me, the doc faxes me a log sheet with dos, cpt and dx codes...unless the codes are bundled or not appropriate for the specialty or s/he asks for my advice, how would you know if the codes were fradulent?

BTW- I am going to add a statement to my billing log where the doc attests and signs that the codes he is providing are accurate and that he performed the services.....
: Re: NY based billing company billing for NJ Provider?
: QueenAlicia January 24, 2013, 07:48:49 PM
I ask for a schedule with my clients.  I know that it is not always foolproof  ::) but it does help me to determine whether or not the patient was seen.  If I am using the clients software I compare the patient visits to the schedule and I ask them for access to it but I tell them that I do not touch it and that it is just for reference.  Sometimes there is no way of knowing at all times but by taking extra measures you can avoid an incident.

Also, for those that do no believe as a medical billing company you can be held responsible, I encourage you to go to the OIG website to do some research.  There are plenty of examples there.
: Re: NY based billing company billing for NJ Provider?
: Christy January 24, 2013, 07:51:17 PM
yes, but how do you recieve the actual CPT codes/charges?
: Re: NY based billing company billing for NJ Provider?
: QueenAlicia January 24, 2013, 07:53:24 PM
The same way as you stated, by day sheet or super bill. Some send by fax and I have clients that email them to me to a specific email.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 08:03:02 PM
OF course with certain claims it will come down to the doctors documentation.. AS medical billers (and I hate using that term) we are expected to KNOW certain things and if things DO come to question it is UP to us to find the error and even if suspecting an error, fraud, or abuse we are supposed to take action. IF indeed there is a compliance plan in place it tells you that along with the OIG's regs.   I had a client one time that went on vacation.. he left his biofeedback tech there to send me superbills. Only problem is, that MY client was to OVERSEE all services (biofeedback) rendered and was required to be ON site. When I looked at my clients email that he was going "on vacation" it was MY job to KNOW that the biofeedback tech was NOT to perform services while he was off site. When superbills were sent to me.. that was my cue.  IT WAS MY JOB TO KNOW!!    long story short. I dismissed client as per my clause in my contract and I also collected a whistle blowers fee from Medicare.   I did NOT automatically make the complaint, I first contacted my client, told him the law, and his response.. "Oh no one has to know" just bill it.   had it not been for that I would have HELD the charges and with my knowledge let the provider know that I could NOT knowingly submit these charges. Maybe a complaint could have been avoided.    Bottom line. .it was MY job to know it.   
: Re: NY based billing company billing for NJ Provider?
: Christy January 24, 2013, 08:03:11 PM
This question is not specifically for you, Queen Alicia  ;D, but just in general to those of us who recieve logs/superbills.....how do you KNOW if a code is fradulent?...it seems like you do need to trust the doc, unless you require notes.....
: Re: NY based billing company billing for NJ Provider?
: Christy January 24, 2013, 08:04:46 PM
Linda- I thoroughly agree with everything you said...great example! :)

I wish there was a "like" button on here  ;)
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 08:07:32 PM
This question is not specifically for you, Queen Alicia  ;D, but just in general to those of us who receive logs/superbills.....how do you KNOW if a code is fradulent?...it seems like you do need to trust the doc, unless you require notes.....

And yes indeed.. this is where I think this person is being a bit ignorant.. Of course we are NOT mind readers, nor are many of us coders privy to the provider's documentation. However there are MANY things we are expected to look for that are obvious.. if it's blind faith.. "Bill this and keep your mouth shut" certainly we are being irresponsible, no excuses.  For something we are SUPPOSED to know however, the laws and regs in place are NOT going to protect us.  It's not as complicated as it sounds if you are well educated in this business. IF YOU are supposed to know.. and YOU know it's not right.. your libel. period.
: Re: NY based billing company billing for NJ Provider?
: Christy January 24, 2013, 08:08:44 PM
sounds great to me, Linda! :-*
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 09:03:30 PM
You can go on and on and on and on and have this continue for another 40 pages, I said whatever I had to say, if you don't want to hear it or you don't agree that's your problem. You obviously don't have a clue what you are doing for saying what you are saying. I don't care what you did on facebook or who you asked to participate. Why don't you contact OPMC and let them tell you who is responsible the biller or the doctor. I am not going to address anything you said anymore. I've said everything clearly, you choose not to want to hear it because that's more convenient for you. You want to make this complicated, go ahead. This business is not so complicated, you make yourself sound like you know it all when by far you don't. You don't know everything. I don't believe anything you say either here because according to you, there are not cheap doctors, and you never met a cheap doctor. My husband and I was actually lauphing at one of your responses how you told someone that you never met a cheap doctor. And you want me to believe that a biller is responsible for  billing whatever was given to you by a doctor?? come on, Please!!! I got your point, you got mine. NO reason to go on and on...
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 24, 2013, 10:43:58 PM
Yes I was "lauphing" myself.  ::) :o ;D.   As was everyone else.   Bet you do his billing!

OPMC???     Did you miss key words? Medical Conduct? You think calling there will help you determine professional liability for administrative issues? You are more delusional than I thought!
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 10:48:03 PM
Yes, I do a lot of cheap doctors billing!  At least I don't have doctor's who are doing fraud and I don't have to worry about dropping a dr! I'll stick to cheap over someone who does fraud. Thank you.
: Re: NY based billing company billing for NJ Provider?
: RichardP January 24, 2013, 10:59:32 PM
[edit]  I see that several other comments have posted while I was typing this.  Those new comments are not addressed in what is written below - but it appears I covered some of the same issues that are raised in the new comments. [/edit]

In the back and forth, a number of different issues have been raised.  Bear with me for a moment.  You are both dancing around an issue that I have with EMRs and Practice Management Systems - the lack of a paper trail for audit purposes.  Consider this scenario I faced when asked to use G.E.'s Centricity system.  It is a totally paperless system, and the EMR can pass billing info to the PM side electronically - but there is no way to return the electronic fee slip back to the EMR from the PM.

Doctor is diligent and puts all relevant info into EMR.  Signs off (which locks that DOS) and forwards the electronic fee slip to the PM side.  Biller receives the electronic fee slip and sees that some codes are wrong and need to be changed, and some other codes are missing and need to be added.  Biller cannot return the electronic fee slip to the EMR.  Doctor cannot go back into DOS for that patient and make the necessary changes.  So, what does the biller do?  Puts in a call to the doctor.  Doctor calls back while driving home after work.  "Yeah, change the wrong codes to the correct codes, and add the codes I forgot to put on the electronic fee slip.  I'll add an addendum to the patients account in the morning."  Biller makes the changes the doctor authorized and sends the data off to the clearinghouse.  Doctor forgets to add the addendum to the DOS for that patient.  Account gets audited at some later time.  And there is the stark evidence:  biller billed for things that cannot be supported by the data in the patient's electronic chart in the EMR.  Fraud.  Biller is found guilty and hung out to dry.

It was on this basis I turned down the doctor's group that was using Centricity.  There is no way to protect the biller from the situation I just described.  Now, consider what we do with our current setup, using the same criteria as above.

Doctor is diligent and checks off all relevant codes on the paper fee slip.  Sends paper fee slip to us.  We receive the paper fee slip and see that some codes are wrong and need to be changed, and some other codes are missing and need to be added.  We return paper fee slip to doctor, with our comments attached.  At his leisure, doctor makes the necessary changes and returns the paper fee slip to us.  We type the codes into the PM system and send it off to the clearinghouse.  We return the paper fee slip, with the doctors changes written on it in his handwriting, to the doctor, who puts it into the patients chart.  Account gets audited at some later time.  And there is the stark evidence:  the only things biller billed for are things that can be supported by the data in the patient's chart.  No fraud.  Biller passes the audit.
-----------

With regards to the posts above:

1.  galinafla26 said only that she had one client who resisted her efforts to educate him.  So she left him alone.  I did not see where she stated that she does not provide feedback to any of her clients.

2.  The OIG has guidelines for billing companies.  In those guidelines, the OIG states that the guidelines do not carry the force of law.  They are only recommendations.  And in those guidelines is the recommendation for a biller to dismiss a client when the biller knows that the client is billing fraudulently.  Since that recommendation does not carry the force of law, it suggests that billers cannot be legally held liable for following a doctor's direction to bill fraudulently.  If any one can provide links to cases that refute this, I would be interested in seeing them.  I don't want someone's opinion.  I want court opinion, if it exists.

3.  When lawsuits are filed, as many entities are named in the lawsuit as can be.  Being named in a lawsuit is no guarantee that any judgement is going to go against the named party.  A lawsuit against a doctor can also name the biller as a defendant.  That does not mean the biller will be found guilty of anything.

4.  I am not aware of any state regulation that requires a biller to go through the patient's chart and make certain that all charges the doctor has given them to bill are supported by the information in the chart.  The biller can only bill what the doctor gives them.  Therefore, without a requirement that the biller verify that all charges are supported by the chart, any difficiencies are the responsibility of the doctor, not the biller - regardless of who is named in the lawsuit.  It cannot possibly be any other way.

5.  Where a biller can be held legally liable is in the case of fraud - where the biller has submitted for payment charges that the doctor did not give them.  In Point 4 above, the biller cannot be held liable for deficiencies if all he has done is bill what the doctor gave him - for the reason stated there.  In this Point 5, the biller can be held liable for deficiencies that arise when they bill for things the doctor did not give them - because they are billing for charges that the doctor did not give them.  That is the distinction between these two Points 4 & 5 - the distinction between when a biller can be held liable and all other times when he will not be held liable.

I welcome links to any court cases where the decision contradicts what I have said here.

6.  As we move towards the paperless office of electronic data collection and billing, we are losing the very valuable paper audit trail.  Since the most likely case for billers being prosecuted is billing for charges the doctor did not give them, and since the scenario I presented above with Centricity is a very real situation right now, and is getting worse - I see the paperless office as shutting the mouths of those billers who wish to educate their doctors on how to legally bill for all monies they possibly can.  There is just too much chance with electronic billing that the changes the doctor authorizes will not/can not be added to the patient's electronic chart - which leaves the biller open to the one thing they can be prosecuted for with no questions asked: billing for charges that cannot be found in the patient's chart for that date of service.

In a paperless office setting, where it is impossible to leave a paper audit trail, the only way to guarantee that this scenario won't happen is to say nothing back to the doctor and bill only for what he gives us - no matter how deficient the coding from the doctor may be.  That scenario is not useful to anybody.
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 24, 2013, 11:21:37 PM
Richard, you couldn't of said it better!!! I wish everyone understood this! This is exactly what I was talking about. They are goin on and on about billet being liable and I ve been saying all along what you just said. Bravo!!!!!!!!!
: Re: NY based billing company billing for NJ Provider?
: dekenn January 25, 2013, 11:49:13 AM
Florida Statute:

 The basis for the final order appears in F.S. 458.331(1), which sets forth a list of acts or omissions for which the board may take disciplinary action against a physician's license. The list includes 458.331(1)(i), which prohibits "paying or receiving any commission,
bonus, kickback, or rebate, or engaging in any split-fee arrangement in any form whatsoever with a physician, organization, agency, or person, either directly or indirectly, for patients referred to providers of health care goods and services . . ."This is an article From the Florida State Bar in regards to Illegal fee splitting and cites a perfect example. 


This refers to a physician "splitting a fee", or giving kickbacks to someone else for referring patients to him. This doesn't sound like it has anything to do with paying for services on a percentage basis, as long as the biller is not referring him the patients.  Fee splitting does not necessarily mean the same as being paid on a percentage basis.
: Re: NY based billing company billing for NJ Provider?
: dekenn January 25, 2013, 11:58:50 AM
Found this on the internet, in relation to payment to billing services:

This is from the laws regarding payment and billing of EMS Services in Mount Laurel Township, which is in New Jersey:
http://ecode360.com/12597358

"The professional medical billing service shall be responsible for the initial billing and two follow-up billings. Costs associated with the professional medical billing service shall be based solely on a percent of reimbursement collections as provided in its contract with the Township of Mount Laurel. "

I would imagine that the attorneys for the Township know the laws about "percentage of collections" and "fee-splitting".  Linda, I think you're confused about what "fee-splitting" really means.
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 25, 2013, 12:17:45 PM
Dekenn, She is confused on a lot of things and simply giving the wrong information to people who are starting out just like she was going on and on about the biller being responsible for what the doctor is billing! She is saying nonsense and calling other people ignorant! Like seriously? who's ignorant here??
Richard P. wrote and excellent response to her to which she didn't even bother replying to because unlike her, Richard had real laws backing up his information. She goes on and on and about having compliance plans, and how she know everything when by far a lot of her information is not true. She's more concerned about compliance plans thinking she's going to Wow the doctor by saying she has a compliance plan and that % is not allowed in their state. I mean come on!!!!!!
The funny part of this all, is that one of the practices that I took over in NY, where according to Linda % billing is not allowed, went through a lawsuit. They TRIED to sue the biller stating the biller wasen't billing whatever they were told to bill therefore it resulted in insurance audit and overpayment. Blah, blah, blah.. First of all, no one even mentioned the fact that % billing wasen't allowed in NY.  You would think that the judge would know if it's allowed or not. The word % billing did not even come up. That's first, second of all, the biller had proof that whatever was given to him to bill on a superbill was billed out on a daily basis. The biller kept all superbills and provided evidence in court that he was billing whatever was given to him by the doctor. As Richard stated, there's no law stating that the biller is supposed to check notes to make sure the doctor is billing the correct codes. And guess what happened in court?? The biller was found not guilty and as per the judge, his exact words were "you are the doctor, you need to know what is going on in your practice, you cannot blame the biller for billing what you gave him to bill" Case close! Done deal! The doctor should know better to document properly.
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 25, 2013, 12:23:43 PM


2.  The OIG has guidelines for billing companies.  In those guidelines, the OIG states that the guidelines do not carry the force of law.  They are only recommendations.  And in those guidelines is the recommendation for a biller to dismiss a client when the biller knows that the client is billing fraudulently.  Since that recommendation does not carry the force of law, it suggests that billers cannot be legally held liable for following a doctor's direction to bill fraudulently.  If any one can provide links to cases that refute this, I would be interested in seeing them.  I don't want someone's opinion.  I want court opinion, if it exists.

Exactly my point, I don't care for opinions, I want court opinions! And Linda simply has NONE. She started a facebook page asking people about opinions?? Who are these people? Why do I need their opinion as if I am going to trust some other biller?? If you can show me a court opinion, I will believe it, otherwise don't bother ranting on about things that are simply false or simply say I DONT KNOW!!!


4.  I am not aware of any state regulation that requires a biller to go through the patient's chart and make certain that all charges the doctor has given them to bill are supported by the information in the chart.  The biller can only bill what the doctor gives them.  Therefore, without a requirement that the biller verify that all charges are supported by the chart, any difficiencies are the responsibility of the doctor, not the biller - regardless of who is named in the lawsuit.  It cannot possibly be any other way.

YOU ARE NOT AWARE OF ANY BECAUSE THEY DONT EXIST. We are not SUPPOSED TO GO THROUGH CHARTS to make sure charges are correct.

I welcome links to any court cases where the decision contradicts what I have said here.

: Re: NY based billing company billing for NJ Provider?
: PMRNC January 25, 2013, 12:57:08 PM
1.  galinafla26 said only that she had one client who resisted her efforts to educate him.  So she left him alone.  I did not see where she stated that she does not provide feedback to any of her clients.

Richard, that was not the impression her post gave to me.

Richard, I understand what you are saying.... some billers do that and some don't. I have a doctor in New York who I tried to give him that advice and he kindly asked me to never tell him any advice and how to do things, he's set on his old way and he wants to do things the way he is used to saying so in this case, it is a data entry account, where he only wants me to bill whatever he writes on the super bill.


 If I had a client whom I know was doing something wrong, coding something wrong, and I submitted anyway, I am JUST as libel. The False Claims Act is very clear in saying "ANYONE WHO KNOWINGLY.....
"  § 3729. False claims

(a) Liability for certain acts.

    (1) In general. Subject to paragraph (2), any person who--

        (A) knowingly presents, or causes to be presented, a false or fraudulent claim for payment or approval;............

(b) Definitions. For purposes of this section--

    (1) the terms "knowing" and "knowingly"--

        (A) mean that a person, with respect to information--

            (i) has actual knowledge of the information;

            (ii) acts in deliberate ignorance of the truth or falsity of the information; or

            (iii) acts in reckless disregard of the truth or falsity of the information; and

        (B) require no proof of specific intent to defraud;
[/color]

Bottom line, if she found an error, provider refused to change said error she became libel because she knew of it. Same applied in my situation. ONCE I knew my client who was to oversee his biofeedback technician ON SITE was actually 2000 miles away, and the technician was sending me daysheets, had I billed it I WOULD have been libel because I did so "Knowingly"   Now I don't know how that could not be more CLEAR.


2.  The OIG has guidelines for billing companies.  In those guidelines, the OIG states that the guidelines do not carry the force of law.  They are only recommendations.  And in those guidelines is the recommendation for a biller to dismiss a client when the biller knows that the client is billing fraudulently.  Since that recommendation does not carry the force of law, it suggests that billers cannot be legally held liable for following a doctor's direction to bill fraudulently.  If any one can provide links to cases that refute this, I would be interested in seeing them.  I don't want someone's opinion.  I want court opinion, if it exists.
   

You don't even need the OIG guidelines in this debate. I also want to mention that in May of 2009 the False claim Act added amendments under the "Fraud Enforcement and Recovery Act of 2009." that directly impact a third party medical billing company:


The amendment: Extended the whistleblower protection provisions to cover both "contractors" and "agents" in addition to employees who allege that they were subjected to retaliation when they tried to put an end to False Claims Act violations by their employer.  From a practical standpoint, third-party billers have often been considered to be  "contractors" and "agents" of health care providers, rather than merely employees in support of operations.  Prior to the recent amendments, the whistleblower provisions only typically applied to actual employees of the health care provider.  Now, both "contractors" and "agents" may avail themselves of the Act's whistleblower protections. 

The amendment also revised the definition of "obligation" to expressly include knowingly retaining mere over payments despite the fact that a CMHC may have accidentally been overpaid.  This change is extraordinarily important.  Third-party billing companies may now find themselves liable under the False Claims Act, regardless of whether the overpayment was caused as a result of a mistake caused by the provider or by a government contractor, such as a MAC.  This presents significant exposure for billers who knowingly fail to promptly return the funds. Your billing company may now find itself subject to liability under the False Claims Act, including its penalty and damages provisions even though the overpayment innocently occurred.    Example: Insurance company overpays on a claim. Biller imputs and sees there is a credit. She advises the provider and the provider tells her "don't worry about it" leave it alone. The credit sits there.  If the patient nor insurance company never claim it then who cares right?  WRONG. BILLER is just as responsible for that overpayment and not reporting it. THE proper procedure would have been for the biller to send back the check if it was noticed immediately before the check was deposited with an explanation or letter to the carrier.  IF the check was already deposited and the overpayment was discovered later, certainly the biller has no obligation to cut a check, however they can (and should) still report the overpayment to the carrier. NOT doing so now makes the biller or person who knows of the overpayment JUST as libel.

When lawsuits are filed, as many entities are named in the lawsuit as can be.  Being named in a lawsuit is no guarantee that any judgement is going to go against the named party.  A lawsuit against a doctor can also name the biller as a defendantThat does not mean the biller will be found guilty of anything. I acknowledge that. I am speaking of "liability" not guilt or lack there of, that's for court to determine.

There is no legislation that requires a biller to go through the patient's chart and make certain that all charges the doctor has given them to bill are supported by the information in the chart.  The biller can only bill what the doctor gives them.  Again, I am not saying we are to be mind readers. I am speaking of errors or acts that make the biller aware of right away that it is wrong or incorrect.  Example:  Patient comes in for a follow up after surgery, charge slip contains an E/M code, biller knows OR EVEN SHOULD KNOW, because again IGNORANCE is not allowed here, that the visit was to be included with the surgical procedure. Now that she KNOWS this, she brings it to the attention of the doctor and if he is not receptive to correction the biller, IF they send that claim and do what galinafl26 strongly implied by shutting up, putting the claim in the system and sending the claim because that's what the doctor wants her to do". She has KNOWINGLY submitted a false claim. PERIOD.   Certainly deficiencies in the record that we as billers are not privy to become only the responsibility of the physician.   galinafl26 left a very strong impression that we shut up and bill what is in front of us, and I'm sorry, I'm not going to agree with that.  Why on earth would we need Liability or Quai Tam?  We are not merely "employee's" nor are we "Data Entry Clerks"

The OIG DID submit GUIDELINES for compliance in regards to the federal false claims act and OTHER enforced regulations, as well as advice in setting a "plan of compliance".   This doesn't mean just because OIG made these recommendations it made up laws as it went along.

Let me give you another example. I took over the billing for a pediatric practice who served a big portion of the Jewish community, Their office manager and biller had left the office abruptly and I was told it was because they were insubordinate..(should have been my first clue but I was wet behind the ear).  In order to get him to where I would not have to be in the office I had to go and convert his office from an old paper system to an automated one. He was older, set in his ways, so it was a great challenge to say the least.   On my 2nd day there a family came in, there were 3 children. The office became quite busy that day and I had wondered what I had gotten myself into.  By the time this family went in with the doctor (which I thought odd he seen the whole family in one room) the waiting room was quite busy with approximately 18-20 other people in there. When he came out, he came out with 6 fee slips.  Now when I worked as a claims rep in the fraud dept of an insurance company this type of fraud was VERY common so I knew what was going on when I seen the fee slips and it pertained both English name and Hebrew name. It became pretty clear what was going on and upon pulling fee slips I had not entered yet from the day before I found the SAME thing occurring in more than half the visits from the previous day.  At the end of that day I went into his office and confronted him. He told me point blank that was reason he fired his office manager and biller/receptionist because they could not "follow directions".     Some big blessings in this for me was that I KNEW from previously working on the other side what type of fraud was going on. Later on, because my mom had known the office manager for years we found out he had been caught previously and she was told she could be held responsible, so from that day forward she refused to submit the claims/fee slips and he fired her along with the biller/receptionist.   Had I been uneducated, un experienced and came to this forum and read what galinafl26 had to say I would certainly feel better because, hey it wasn't' my neck! But I would have been wrong and I would have found myself in hot water.  I don't tell that story about that pediatrician because of a few reasons, one is that regrettably I did not turn him in, though someone else did later and he was sanctioned.

6.  As we move towards the paperless office of electronic data collection and billing, we are losing the very valuable paper audit trail.  Since the most likely case for billers being prosecuted is billing for charges the doctor did not give them, and since the scenario I presented above with Centricity is a very real situation right now, and is getting worse - I see the paperless office as shutting the mouths of those billers who wish to educate their doctors on how to legally bill for all monies they possibly can.  There is just too much chance with electronic billing that the changes the doctor authorizes will not/can not be added to the patient's electronic chart - which leaves the biller open to the one thing they can be prosecuted for with no questions asked: billing for charges that cannot be found in the patient's chart for that date of service.

Richard that assumes that all billers mainly use paper/documentation to find such errors or document such errors. The procedures I take to maintain the compliance of MY office do not reply merely on a paper trail in the matter in which you think.   Are you aware that upon audit the number one thing looked at first is the ACTUAL and physical appointment book? Physician groups advise physician this is one source document they should NOT get rid of. There are also audit trails in PM software and in MY business I have my own source of documentation of such errors, discussions with my clients. Some would call it my "diary" At the beginning of my day this very large red notebook is on my desk, at the end of the day it's locked away with the rest of my work, my family teases me about my "diary".  My attorney advised me to make that so-called diary procedure entering as part of my compliance plan, it's my go to book.    Last week I advised my provider that he needed to correct a daysheet that mistakenly had a psych testing code to which he mixed up with another testing code, I will not process that charge until he sends it back corrected.  I know it's a wrong code because of the way he labeled it on his daysheet. Since he labeled it wrong (description) it was obvious, had he not and I billed it then I would not be responsible, as I would have no way to know it was incorrect.  Providers moving to EHR's will make up their own minds of whether to go fully paper or not. The mandatory EHR is only going to affect those providers who bill govt healthcare plans and even then it does NOT prevent them from discontinuing their paper documentation. I know a LOT of doctors not thrilled with the EHR solution and don't trust it. I myself have had a problem with a private physician with mine and my daughters medical record to which my attorney drew up a an "opt out".  Physicians will need to have procedures to handle such patient requests as the patient will not be forced to comply with a risky and imperfect system that could compromise their privacy.  As I've stated before I have no more clients in Medicare or Medicaid. I have 2 providers that have an EHR in place but still utilize certain documentation procedures due to their own mistrust of the system. I have another client who is testing an EHR and so far isn't impressed.  It was just recent announced in our local paper that one of our largest outpatient clinics in our area has decided to get out of Medicare and Medicaid as well.   I'm getting off topic but did want to address that we can mandate a move to EHR but you won't get the majority of physicians/providers to just ditch their pen and paper.

In a paperless office setting, where it is impossible to leave a paper audit trail, the only way to guarantee that this scenario won't happen is to say nothing back to the doctor and bill only for what he gives us - no matter how deficient the coding from the doctor may be.  That scenario is not useful to anybody.

But your again not accounting for obvious errors (coding or otherwise) that CAN be picked up w/out the paper trail Richard, that's what I'm talking about. AS billers we are REQUIRED to know certain things. We are supposed to KNOW and SPOT something as it appears.  If you are billing for a chiropractor and your chiropractor coded something obviously wrong, doing NOTHING makes you responsible.. EHR or not.   An oversight, a mistake can be an oversight and mistake but when caught and NOT dealt with it then becomes a false claim.

I also pointed out several things about galinafl26 that made me disagree.. if you go back to previous posts of hers you will find many discrepancies.. her first account in Nov of 2012, ok, maybe she had experience elsewhere before starting her own business.  Her stand that she bills what she's told to bill contradicts this previous post from Last month:

http://www.medicalbillinglive.com/members/index.php?topic=6995.msg20701#msg20701
HI I AM BILLING FOR AN OBGYN AND HE PERFORMED TOTAL ABDOMINAL HYSTERECTOMY (58150) AND ALSO EXPLATORY LAPAROSCOPY (59000) HOW DO I BILL THEM TOGETHER AND GET PAID FOR BOTH. WHAT MODIFIER WOULD I ADD?
HE ALSO DID AN INITIAL HOSPITAL EXAM (99222)

THANKS EVERYONE!
GAYLE


Or this one:
http://www.medicalbillinglive.com/members/index.php?topic=6985.msg20687#msg20687
my contract also states that I collect a percentage of full practice revenue however this particular doctor doesn't go crazy collection copayment or deductibles. Again, I can't get my question answered. Do I run an aging report based on whatever was posting to invoice my doctor?

http://www.medicalbillinglive.com/members/index.php?topic=6950.msg20407#msg20407
Hello everyone. I am trying to find out different ways and the best ways to advertise your billing company. I just moved to Florida from New York and looking for best ways to advertise to physicians. I mostly do Ob/gyn billing. I was thinking maybe going to an Ob/Gyn conference and setting up a booth. Does anyone know what works the best?


Why I bring these up is because if you look she clearly states she knows more, knows the laws, and flat out tells me I'm wrong because she is more experienced. Is it fair to allow that in a forum where people come to learn NOT be misled?   It is indeed misleading billers into thinking they are free of liability and that we just do data entry.  CLEARLY she missed the facts about it being illegal in NY and FLORIDA for a provider to enter into a fee-splitting arrangement didn't she?


: Re: NY based billing company billing for NJ Provider?
: PMRNC January 25, 2013, 01:21:24 PM
The basis for the final order appears in F.S. 458.331(1), which sets forth a list of acts or omissions for which the board may take disciplinary action against a physician's license. The list includes 458.331(1)(i), which prohibits "paying or receiving any commission,
bonus, kickback, or rebate, or engaging in any split-fee arrangement in any form whatsoever with a physician, organization, agency, or person, either directly or indirectly, for patients referred to providers of health care goods and services . . ."This is an article From the Florida State Bar in regards to Illegal fee splitting and cites a perfect example.


I have consulted with 18 attorney's overall split between the states that have fee-splitting laws,   I will give reference to one here in Florida.

"Over the past 10 years, the Florida Board of Medicine has issued a number of declaratory statements on the subject of fee splitting in the context of employment, management, and marketing arrangements between licensed physicians and business corporations and partnerships. The board’s early declaratory statements addressed less than comprehensive business arrangements when private companies provided only space and basic management services. The board’s most recent declaratory statement addresses overall management and marketing as provided by current physician practice management companies (PPMs). PPMs integrate physician practices into well organized networks for, among other things, the purposes of obtaining managed care contracts with health management organizations, insurers, and employers and of taking advantage of economies of scale.

At a meeting in Tampa on October 17, 1997, the board made its most recent statement on the issue of fee splitting related to medical practice management. In its final order filed on November 10, 1997, the board declared that a management contract between Access Medical, Inc., a 15-physician internal medicine group, and a practice management company, Management Company, Inc., violates Florida’s statutory prohibition on fee splitting.1 The management contract, described in the petition for declaratory statement, requires the group to pay Phymatrix a percentage of the group’s net revenues, in addition to all actual operating costs and a flat fee of $450,000 per year. In return, Phymatrix provides management services to the group that include physician network development, managed care contracting, and other efforts to increase the number of patient referrals made to the group. Phymatrix is appealing the board’s final order and the board has agreed to stay the final order pending the outcome of the appeal.2 The decision has attracted substantial attention at the state and national levels, as it threatens the legality of the current popular trend toward similar management contracts between physician practice groups and PPMs.[/u]

The basis for the final order appears in F.S. §458.331(1), which sets forth a list of acts or omissions for which the board may take disciplinary action against a physician’s license. The list includes §458.331(1)(i), which prohibits “paying or receiving any commission, bonus, kickback, or rebate, or engaging in any split-fee arrangement in any form whatsoever with a physician, organization, agency, or person, either directly or indirectly, for patients referred to providers of health care goods and services. . . .”3

SHARING IN THE REVENUES OF A PHYSICIAN OR HEALTHCARE PROVIDER IS Fee splitting.

I've spent years researching this one issue and cited many cases/case precedences as well as documentation from attorney's in regards to this. It's important to note that this is NOT saying the billing company is committing a crime by charge a percentage of collections. The laws that prohibit fee-splitting arrangments are in regards to state licensing and medical ethics which prohibits the PHYSICIAN from engaging in fee-splitting arrangements.. WHATSOEVER

: Re: NY based billing company billing for NJ Provider?
: PMRNC January 25, 2013, 01:23:56 PM
Found this on the internet, in relation to payment to billing services:

This is from the laws regarding payment and billing of EMS Services in Mount Laurel Township, which is in New Jersey:
http://ecode360.com/12597358

"The professional medical billing service shall be responsible for the initial billing and two follow-up billings. Costs associated with the professional medical billing service shall be based solely on a percent of reimbursement collections as provided in its contract with the Township of Mount Laurel. "

I would imagine that the attorneys for the Township know the laws about "percentage of collections" and "fee-splitting".  Linda, I think you're confused about what "fee-splitting" really means.


  Gayle ORIGINALLY posted how she was confused because she is an "S" Corp, which was in response to a post and answers regarding required third pary medical billing companies needing to be registered in some states (NJ is one of them).    NO where did we mention NJ and fee splitting.   I'm not sure what this has to do with any of the 5 topics here.
: Re: NY based billing company billing for NJ Provider?
: KarenH January 25, 2013, 01:33:41 PM
Here's the deal, if you have any knowledge and you should if you are doing medical billing if you suspect a problem and do nothing to correct it and just bill it you're liable. It's not simple data entry as many people like to believe. Example some of my clients are DME suppliers and HH suppliers; if I am getting prescriptions which I require in order to bill and they are all in the same handwriting you better bet that there is a problem. If you get a response that it was a verbal order all verbal orders you have a problem. You have to challenge that plain and simple, you need that documentation from the MD or the prescribing entity if you don't have it or it looks like the same handwriting and you bill it you're at fault and are going to end up because odds are that they are fraudulently billing. You need to warn terminate and report it. I've unfortunately had to do this on a few occasions. One excuse was from a home health supplier who had a nurse on staff and she said I know what they need I don't bother the doctors, guess what they are no longer in business got sanctioned and I protected myself and my other clients from being audited. The OIG will tell you ignorance is no excuse. I can go on but you better pay attention make sure that your providers are not constantly billing a high level of E/M you need to question that, things like that are all red flags for audits and you're compliant as a business associate. If you decide you don't believe Linda go to the OIG site and see who has been busted lately.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 25, 2013, 01:45:32 PM
Dekenn, She is confused on a lot of things and simply giving the wrong information to people who are starting out just like she was going on and on about the biller being responsible for what the doctor is billing! She is saying nonsense and calling other people ignorant! Like seriously? who's ignorant here??
Richard P. wrote and excellent response to her to which she didn't even bother replying to because unlike her, Richard had real laws backing up his information.
She goes on and on and about having compliance plans, and how she know everything when by far a lot of her information is not true. She's more concerned about compliance plans thinking she's going to Wow the doctor by saying she has a compliance plan and that % is not allowed in their state. I mean come on!!!!!!

Yes, I must have created the LEGAL verbiage used in the False claims act right?


The funny part of this all, is that one of the practices that I took over in NY, where according to Linda % billing is not allowed, went through a lawsuit. They TRIED to sue the biller stating the biller wasen't billing whatever they were told to bill therefore it resulted in insurance audit and overpayment. Blah, blah, blah.. First of all, no one even mentioned the fact that % billing wasen't allowed in NY.


"One of the Practices"   you mean billing company right?? Seriously you are completely IGNORANT. If you did your research and you looked at previous references even here on this forum in the archives you would see that I MAKE it a point to point out that it is NOT ILLEGAL for a billing company to charge a % of collections, It is ILLEGAL for the provider to engage in fee-splitting arrangements in those said states (NY is one).   I will be sure to tell my own attorney he's full of it ok? How about I quote him and you provide some contact information?       And let's again clarify some more mis information... BY YOUR OWN WORDS in posts I've quoted you landed your FIRST account in Nov of 2012.  So you mean to tell me ONE of your accounts you took over between Nov and NOW already went through this lawsuit? What county are you in that happens so fast?  And let's say your not full of crap... what does the contractual relationship between the biller and doctor have to do with their suit?  Do you really think the provider's attorney will bring up that fact in court which would ONLY negate the contract (that means to make null/void) If the contractual relationship was not a part of the suit it bares no mention in court case as vague as one you mention. 

You would think that the judge would know if it's allowed or not.


LOL   first.. do you know why courts have judges?   Ahem..    if it is not privy to the case, why would it matter? Your BS phony case has NO details of what the lawsuit was about!!

The word % billing did not even come up. That's first, second of all, the biller had proof that whatever was given to him to bill on a superbill was billed out on a daily basis. The biller kept all superbills and provided evidence in court that he was billing whatever was given to him by the doctor. As Richard stated, there's no law stating that the biller is supposed to check notes to make sure the doctor is billing the correct codes. And guess what happened in court?? The biller was found not guilty and as per the judge, his exact words were "you are the doctor, you need to know what is going on in your practice, you cannot blame the biller for billing what you gave him to bill" Case close! Done deal! The doctor should know better to document properly.

Oh if it's a done deal it would be public record. Case mention please?  Since this is an account you "took over" did you take over for the biller, billing company (you see you never make that distinction)?   What was your place in said case?
The fee-splitting issue and this issue are NOT related. One has nothing to do with the other unless either party enters the contract into the court record.   Can we have this case precedent information?   Without details of this case it's NOT cut/dry on the issue.  I have maintained that billers/billing companies are NOT responsible for errors made by a provider in regards to their files. We are NOT required to bill using the patient documentation in their medical record at all. WE are however responsible for the MANY errors that occur that we SHOULD catch that are obvious.  IF you know it's wrong, it's an error, and you do what you are advising others to do and shut up and bill it anyway, you have then created a "false claim" .  PERIOD.  Just because your provider says it's ok to go ahead or to ignore something doesn't mean it's ok for you to do it when you KNOW it's wrong. Why do you think they use the word "KNOWINGLY".   A mistake / error can indeed turn into a false claim if you proceed to submit it KNOWING it's incorrect.   Are you seriously still going to dispute that?    "Yes your honor, I knew it was wrong but he told me to do it anyway"..  In all honesty is that what you would say ??   
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 25, 2013, 01:50:39 PM
Here's the deal, if you have any knowledge and you should if you are doing medical billing if you suspect a problem and do nothing to correct it and just bill it you're liable. It's not simple data entry as many people like to believe.


Exactly.... Gayle seems to be under the impression that if her doctor says "eh, bill it anyway" he's the boss, she's free and clear of liability. The fact that she IS responsible if she bills something KNOWING it's incorrect IS the liability.   

If you decide you don't believe Linda go to the OIG site and see who has been busted lately.

She obviously does not do her research as she's exposed herself as a phony by her own words/posts.  Sure, I guess it's possible she obtained her VERY first account (her words) in Nov of 2012 and then took over an account that went through a lawsuit already.  Not likely though. 
: Re: NY based billing company billing for NJ Provider?
: RichardP January 25, 2013, 02:31:34 PM
Yes your honor, I knew it was wrong but he told me to do it anyway"..  In all honesty is that what you would say ??

I am impressed with the responses here.  Those just starting out are going to get a comprehensive education if they read all the way through this thread.  Thank you all taking the time to respond.

Your responses all the way through this thread emphasize what should be emphasized.  Billers should give a damn about what they are doing, and know the laws and regulations as much as they can.  However, I will stand by my original couple of points.

1.  Can anyone provide a link to a situation where a billing entity was taken to court and found guilty of any charge other than for billing charges that the doctor did not ask them to bill?

2.  Can anyone provide a link to a situation where a billing entity was taken to court and found guilty of the charge of billing what the doctor told them to bill (per the quote from Linda at the top of this post)?

3.  Based on what I have been able to find (and I realize I haven't found everything), the biggest risk to the biller is billing for charges that cannot be found in the patient's chart.  If I can't guarantee that changes are going to be placed into the chart when I bill for them, I'm not going to bill for the changes.  That is not just an ethical consideration, it is a legal one as well, because I can be prosecuted.

4.  The second biggest risk to billers is being found guilty of collusion with a doctor with the intention of defrauding the paying party.  Again, this is not just an ethical consideration, because I can be prosecuted if I am proved guilty of collaboration with the intent to defraud.

5.  The category that seems to be in contention here is what risk there is to a biller who has no intention to defraud when they bill only for what the doctor gives them.  The main point of this category is the question asked of the biller by the court in the quote from Linda at the top of this post:  Did you know it was wrong?

With all due respect, I think that is a red herring.  The court has no interest in proving what a biller knows.  They only have an interest in proving collusion with intent to defraud.  The only way a biller will be found guilty by the court is if it is proved that the biller colluded with the doctor in an attempt to defraud a paying party.

6.  There is no legal requirement for a biller to check the patient's chart before billing for the charges the doctor gives them.  The biller is allowed to rely on the expertise of the doctor, and it is the doctor that will be held legally responsible if anything is amiss.  There may be an ethical obligation for the biller to refuse and/or resign if the doctor is intentionally asking the biller to bill falsely, and the biller knows it.  But there is not a legal obligation.  The doctor will be held liable in this case, not the biller - assuming that the court finds no evidence that the biller intended to collaborate with the doctor to defraud a payer.  The OIG statement that the suggestion to resign in such a case does not carry a legal obligation to do so, it is just a recommendation, bears this out.

For Linda to imply that a "yes" answer to the question "did you know it was wrong" will result in a penalty for the biller is misleading.  (What can the court do to you if your ethics allow you to answer no to that question?)  The only thing that will result in a penalty for the biller is if the court proves that the biller colluded with the doctor in an attempt to defraud the paying party.

Again, if I am wrong, provide links to the results of court cases that show a biller was found guilty when the court did not prove the biller was guilty of collusion with intent to defraud.  (I'm not asking for links to cases where the biller was found guilty of billing for charges the doctor did not give him.  That is a separate legal issue.)
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 25, 2013, 03:09:47 PM
1.  Can anyone provide a link to a situation where a billing entity was taken to court and found guilty of any charge other than for billing charges that the doctor did not ask them to bill?

This is what we were talking about. I said nothing about a biller going ahead and billing things a doctor did Not tell them or instruct them to bill. That indeed would be fraud, I don't need to look up a case precedence on that do you really?  If I go ahead and bill a claim I was not given or instructed to file, I've submitted a false claim, have I not? Do you really need a case precedent for this.. I'd be happy to research but I think you'll see my point as I was in NO way saying we bill things not instructed to bill at all.

2.  Can anyone provide a link to a situation where a billing entity was taken to court and found guilty of the charge of billing what the doctor told them to bill (per the quote from Linda at the top of this post)?

Again, what are you looking for?  you say "found guilty of the charge of billing what the doctor told them to bill"  What is the charge? Is the charge "billing" if so we would all be in court. Are you looking for cases where a biller billed something they KNEW or SHOULD have known was false?  I just want to be clear on what your looking for before scouring cases.  I do find it perplexing no one wants to address the case she stated or the obvious Bull crap associated with it! No one wants her to cite that case to which she says "a lawsuit" with a "practice" and biller was right? Never-mind it all happened in less than 3 months. We'll just skip over that right?    Anyway.. what specifically are you looking for? 

3.  Based on what I have been able to find (and I realize I haven't found everything), the biggest risk to the biller is billing for charges that cannot be found in the patient's chart.  If I can't guarantee that changes are going to be placed into the chart when I bill for them, I'm not going to bill for the changes.  That is not just an ethical consideration, it is a legal one as well, because I can be prosecuted.

So your saying it's ok if biller submits a claim coded for a cast on the arm when you know it was the leg?  Are you saying it's ok to bill a circumcision on a baby girl (don't laugh because as a claims examiner I have seen MANY bills for baby girls being charged for a circumcision)  Indeed those are "errors" under most circumstances but once WHOMEVER catches that error BEFORE it's sent and does NOT correct it, it then most certainly becomes a false claim.  Your implying no one would get caught if claiming ignorance.. ?  It is indeed MY liability if I am sending a claim I know is incorrect.

4.  The second biggest risk to billers is being found guilty of collusion with a doctor with the intention of defrauding the paying party.  Again, this is not just an ethical consideration, because I can be prosecuted if I am proved guilty of collaboration with the intent to defraud.
 

My own attorney has told me that proving "intent" is not always a precedent for a guilty outcome. Even looking at liability policies you will see that there is verbiage to allow for the exclusion of ignorance when proving fraud/abuse.   In the legal world things are not so cut/dry or black/white. 

5.  The category that seems to be in contention here is what risk there is to a biller who has no intention to defraud when they bill only for what the doctor gives them.  The main point of this category is the question asked of the biller by the court in the quote from Linda at the top of this post:  Did you know it was wrong?

With all due respect, I think that is a red herring.  The court has no interest in proving what a biller knows. They only have an interest in proving collusion with intent to defraud.  The only way a biller will be found guilty by the court is if it is proved that the biller colluded with the doctor in an attempt to defraud a paying party.

Richard that's correct, the court cannot determine what the biller KNEW, but they can interpret what they SHOULD have known doing the job to which they are supposed to be trained to do.  Again I refer you to the false claims act which does include verbiage to say "SHOULD have known".  A physician SHOULD have known you don't leave a scalpel in a patient as much as a biller should know you don't bill for a circumcision on a baby girl.    A biller SHOULD know that if she is aware Mrs. Smith cancelled her appointment but Dr. Smith already had her slip made out in advance (no/no) they shouldn't bill it even if Dr. Smith says, Oh so what, bill it anyway.  A biller cannot always use "I didn't know" in cases where they "SHOULD have known".   Certainly if the biller did NOT know Mrs. Smith didn't come in, she is off the hook. Let's suppose Mrs. Smith gets her EOB and calls and says "But I wasn't there that day".   Biller says "oh well too bad, no big deal you don't owe us the insurance company paid" We will just write off your copay.  NO.. the correct procedure is to alert the provider with the benefit of the doubt that indeed a mistake was made.. where it goes from there becomes libelous to both the biller and the doctor. The doctor if he ignores the error and the biller if she/he goes along with it.

6.  There is no legal requirement for a biller to check the patient's chart before billing for the charges the doctor gives them.  The biller is allowed to rely on the expertise of the doctor, and it is the doctor that will be held legally responsible if anything is amiss.  There may be an ethical obligation for the biller to refuse and/or resign if the doctor is intentionally asking the biller to bill falsely, and the biller knows it.  But there is not a legal obligation.  The doctor will be held liable in this case, not the biller - assuming that the court finds no evidence that the biller intended to collaborate with the doctor to defraud a payer.  The OIG statement that the suggestion to resign in such a case does not carry a legal obligation to do so, it is just a recommendation, bears this out.

Re read my posts.. I have stated over and over I agree about not having to check patient's chart. Bottom line is that there are Literally MANY many errors that are billed in error OBLIVIOUS to the record and not NEEDING the record to catch. That is not wrong, that's a mistake, an error, however if NOTHING gets done to correct the error and the biller KNOWS it's erroneous that's where the trouble is.

For Linda to imply that a "yes" answer to the question "did you know it was wrong" will result in a penalty for the biller is misleading.  (What can the court do to you if your ethics allow you to answer no to that question?)  The only thing that will result in a penalty for the biller is if the court proves that the biller colluded with the doctor in an attempt to defraud the paying party.

For you to imply there is no liability if they answer "yes" they knew it was wrong is misleading as well. You are indeed saying it's ok to bill something you know is wrong because that's your job to bill what your given to bill, not question it or fix any errors found.. did I understand that correctly?  I can't say what would happen in a court room if a biller admits to sending a claim(s) that they knew was wrong, incorrect, fraudulent, etc.  because so many factors exist. INTENT can be shown if there is knowledge that the biller KNEW of the false claim or error in which they did nothing to correct it. (that came from my attorney)

Again, if I am wrong, provide links to the results of court cases that show a biller was found guilty when the court did not prove the biller was guilty of collusion with intent to defraud.  (I'm not asking for links to cases where the biller was found guilty of billing for charges the doctor did not give him.  That is a separate legal issue.)

Richard do you realize the splitting hairs of any legal case? showing a biller was found guilty if court did not prove biller was guilty of collusion with intent to defraud"  Is incredibly vague.. What are we talking about here? If something GOES to court like this to begin with I'm sure it's not a matter of "oh I knew the code was wrong on that claim but I submitted it anyway".   To make it that far in court you would have to agree there's a bit more involved dontcha think?  So before I go looking for cases, be more specific on what you need to be shown.   TO me I don't have to be shown that it's MY job to KNOW certain things right off the bat, forget the chart, it's MY job to spot, correct or attempt to correct errors and NOT file them and turn it into a false claim. If that does not make me libel, I need to rethink paying my lawyer and my Errors & Omissions insurance.  My policy does NOT cover my ass for knowingly submitting a false claim BTW.
: Re: NY based billing company billing for NJ Provider?
: dekenn January 25, 2013, 03:17:53 PM
My, my, my.... so argumentative..... It really takes away from the information that you're trying to convey... don't really need all the caps and italics  ;D

: Re: NY based billing company billing for NJ Provider?
: PMRNC January 25, 2013, 03:26:40 PM
My, my, my.... so argumentative..... It really takes away from the information that you're trying to convey... don't really need all the caps and italics  ;D

The formatting is used to make a point, that's why the formatting bar is up there.   ;)  But you are right.. I'm beating a dead horse so I'm done with this conversation. I pay my attorney, no need to give away the horse with my farm.  Everyone is welcome to their opinion. You can shut up and be good little medical billers or not.  I'll continue to offer my expertise and opinions bottom line is that if someone is going to ask for help but argue about the responses, they don't need my help anyway.  This is just reminding me of all the arguments I've had with my "teenagers" who also knew everything.  They indeed needed to learn things their own way.  So good luck to you Gayle and congrats on the new client and going through all of that in 3 short months. That is something :)
: Re: NY based billing company billing for NJ Provider?
: galinafl26 January 25, 2013, 03:43:04 PM
Seriously, I don't have time nor desire to read all the b.s. you wrote. I have way too many clients to read your garbage. Instead of calling people ignorant and stupid you should be probably doing follow up or patient's statements just like I've been doing all day. This conversation was done for me and I am not going to continue with this. You want to pop a vein, go ahead, no one is listening to you anyway and I am not reading your b.s. anyway. I do read what Richard is saying and to me he makes more sense than you do. You must be a pretty shitty biller if you are afraid of your own shadow and have million and one protection plans, compliance plans insurances coverage, you name it and work with shitty doctors who will sue your butt incase you do one tiny mistake. Sad, why don't you find normal doctors where you feel comfortable working with. Think with your head who you are calling ignorant. Have you heard yourself speak? Do you even listen to yourself? I threw up listening to you on youtube. If I were you, I would hide and not speak at all.
: Re: NY based billing company billing for NJ Provider?
: PMRNC January 25, 2013, 04:28:26 PM
Seriously, I don't have time nor desire to read all the b.s. you wrote. I have way too many clients to read your garbage.

Oiy vey, it might be going over other people's head the SCAM you are pulling, anyone who follows those links to previous posts you will get it. They probably didn't feel need to call you out further on it.

Instead of calling people ignorant and stupid you should be probably doing follow up or patient's statements just like I've been doing all day. This conversation was done for me and I am not going to continue with this. You want to pop a vein, go ahead, no one is listening to you anyway and I am not reading your b.s. anyway. I do read what Richard is saying and to me he makes more sense than you do. You must be a pretty shitty biller if you are afraid of your own shadow and have million and one protection plans, compliance plans insurances coverage, you name it and work with shitty doctors who will sue your butt incase you do one tiny mistake. Sad, why don't you find normal doctors where you feel comfortable working with. Think with your head who you are calling ignorant. Have you heard yourself speak? Do you even listen to yourself? I threw up listening to you on youtube. If I were you, I would hide and not speak at all.

LOL  YOUTUBE??   Wow, since I don't have anything on Youtube, I think this was "libel" ... no I know it was. I don't even like public speaking let alone get on Youtube. I wouldn't reduce myself hon.  But since you have made that libelous statement maybe we should indeed give you a lesson on "LIABILITY" 

I'm not afraid of my shadow, if I know what I'm doing and take pride in my work enough to take responsibility that makes me a lowsy biller? LOL   

I am not going to continue with this

Me to, allow me to prove it by locking the thread.   FEEL free to contact me directly if you want to continue. If you make a public statement that I feel is misleading or hurts newbies on this forum, I'm going to add my 2 cents and I don't care if you like it or not.