Medical Billing Forum

General Category => New! => : hockey August 15, 2009, 07:28:53 PM

: Inactive file
: hockey August 15, 2009, 07:28:53 PM
The office I work for has inactive files they want to re-activate. We use Medisoft, can we re-activate a patient file?
Also the patient that are inactive are on the mailing label list and can not take them out, how can we do so?
Thanks
CL :)
: Re: Inactive file
: Pay_My_Claims August 15, 2009, 09:39:57 PM
have you contacted tech support?? I have never used medisoft, but they should be able to assist you, if nobody in the forum has ever had that issue. The system I did use, when we made a client inactive (checking the box) all we had to do was (uncheck the box), but that wasn't medisoft....
: Re: Inactive file
: Michele August 16, 2009, 09:57:22 AM
I'm not familiar with how Medisoft does it either, but Lytec (very similar) has the same as Charlene.  We check a box to make them inactive, and then uncheck it to re-activate them.

Michele
: Re: Inactive file
: lhough August 16, 2009, 05:22:31 PM
Where I used to work they used SOS and it was the same, check a box to make inactive or uncheck to re-activate the patient.  Very strange if it doesn't have a feature similar to this, but I have never used that software so don't know.