Medical Billing Forum

Medical Billing Software => Medical Billing Software Questions => Topic started by: thatcuteblonde on November 04, 2009, 10:09:16 AM

Title: Loop 2010AB Seg NM108 (Medisoft help please!)
Post by: thatcuteblonde on November 04, 2009, 10:09:16 AM
I keep getting our medicare claims rejected because they are saying our npi number is duplicating in the NM108 pay to provider field, however, I can't seem to find any information on where that is located within the program!!! I'm very frustrated and don't want to pay a small fortune for tech support to get one simple question answered. Can anyone help me please!  :-\
Title: Re: Loop 2010AB Seg NM108 (Medisoft help please!)
Post by: Michele on November 04, 2009, 01:24:40 PM
Are they being sent electronic?  If so, I'm afraid you will have to contact your electronic vendor to have the problem fixed.

Michele
Title: Re: Loop 2010AB Seg NM108 (Medisoft help please!)
Post by: PMRNC on November 04, 2009, 02:43:21 PM
I agree with Michelle. You should get tech support, don't they have a support plan you can buy? That does sound like a software related issue.