Medical Billing Forum

Medical Billing Software => Medical Billing Software Questions => Topic started by: Laniesa on January 07, 2010, 05:18:57 PM

Title: Xena Software
Post by: Laniesa on January 07, 2010, 05:18:57 PM
I am set to start testing with Xena web based software on Monday Jan 11 and was wondering if anyone has any feedback for me?
Title: Re: Xena Software
Post by: Michele on January 07, 2010, 08:24:29 PM
We have been testing with them for over 2 months and it's going great.  Of course there have been a couple bumps, since we were the first testers, but they fix all problems very quickly.  Feel free to contact us during testing if you need to.

Michele
Title: Re: Xena Software
Post by: QueenAlicia on January 29, 2010, 12:28:08 AM
I think I may be doing the demo this coming tuesday.  I just have to make sure my schedule works out if its since its on the east coast.
Title: Re: Xena Software
Post by: blhoffman on April 04, 2010, 05:07:25 PM
I was on Xena's website and did not see an option for demo. I did fill out the contact info.  I still haven't heard from them.  Clinixmis and AdvancedMD contacted me within hours. I would like to see what this company has to offer. 
Title: Re: Xena Software
Post by: Pay_My_Claims on April 04, 2010, 08:37:04 PM
dang i thought you said climax.......i was about to ask for the link :-)
Title: Re: Xena Software
Post by: Michele on April 04, 2010, 09:04:59 PM
Not sure when you filled out the contact info, but I know they are closed today (holiday).  I'm sure they will contact you tomorrow.

Michele
Title: Re: Xena Software
Post by: blhoffman on April 04, 2010, 10:56:06 PM
I sent the contact information Thursday, this past week. I didn't expect to hear from them over the weekend, but I am hoping to hear from them on Monday.
Title: Re: Xena Software
Post by: PMRNC on April 05, 2010, 07:37:27 AM
Is there not a way to demo on your own? Is it a guided demo? I much prefer to be left to demo on my own.
Title: Re: Xena Software
Post by: blhoffman on April 05, 2010, 08:14:41 AM
I've searched the whole site numerous times but could not locate an option for demo. I did not see a webinar being offered either. I'll see if they call me today. If not I will call them tomorrow.
Title: Re: Xena Software
Post by: PMRNC on April 05, 2010, 08:54:13 AM
Yeah I had no luck either, I did see in the tour at the end it says you have to call for a demo. I'd much prefer a demo I can work with in my spare time and really evaluate. JMO
Title: Re: Xena Software
Post by: Michele on April 05, 2010, 08:21:30 PM
Right now they are doing scheduled demos, but I will mention that people are asking for option to do demo on their own.  They are very open and happy to hear opinions.

Did you get a call today?

Michele
Title: Re: Xena Software
Post by: blhoffman on April 05, 2010, 09:35:35 PM
I called today. I have patience and if they are new or whatever I'm willing to wait and see what they have to offer.

I will say the beginning of their recording was rather difficult to understand the speech but once I picked an option it was a little better. Then I received a voice mail and I just left a message. I did not receive a phone call back yet, but to be fair I left the message around 4:30 PM.

I will hope I hear from them tomorrow. I would like to schedule that demo.
Title: Re: Xena Software
Post by: Michele on April 06, 2010, 06:41:10 AM
What phone number are you dialing?  The correct number is 860-819-3701. 

Michele
Title: Re: Xena Software
Post by: blhoffman on April 06, 2010, 07:35:47 AM
I checked my phone list and yes, that is the number I called. Hopefully, I hear something today.
Title: Re: Xena Software
Post by: blhoffman on April 06, 2010, 10:29:06 PM
I received a call today, actually two - we were playing phone tag in between my breaks.  :) I will speak to the Rep. tomorrow and set up a time to do a demo.
Title: Re: Xena Software
Post by: blhoffman on April 07, 2010, 10:33:58 AM
Spoke to Rep. today for Xena. I will do a demo on the week of the 19th.
Title: Re: Xena Software
Post by: blhoffman on April 12, 2010, 09:14:49 PM
Just a little update. I have it scheduled for the 20th. Due to my work day being their business hours, Xena offered to work with me on the time and managed to schedule a demo after work hours. Very nice people indeed.
Title: Re: Xena Software
Post by: blhoffman on April 21, 2010, 08:16:08 AM
I had my demo with Xena yesterday evening. I have to say I was very impressed with the system and all they had to offer for the cost. It is web-based at an extremely affordable price. I think they are a winner.  ;D
Title: Re: Xena Software
Post by: Michele on April 25, 2010, 06:37:01 PM
Glad the demo went well.  We are impressed as well!
Title: Re: Xena Software
Post by: StephD on April 27, 2010, 09:58:23 AM
Xena sent me an email through my day job because the clinic I work at is looking for a new practice management software. I am trying to schedule a demo and I am really looking forward to it!
Title: Re: Xena Software
Post by: StephD on May 14, 2010, 11:43:10 AM
We had our demo this week at my day job at a clinic.  Looks like we will be going with Xena!  I loved what I saw during the demo. 
Title: Re: Xena Software
Post by: Michele on May 15, 2010, 08:34:58 PM
I am anxious to hear how it works out for you.  So far, we are pleased.