Medical Billing Forum

General Category => General Questions => Topic started by: Pay_My_Claims on February 14, 2011, 08:31:00 AM

Title: Experience:
Post by: Pay_My_Claims on February 14, 2011, 08:31:00 AM
Just an ad I saw placed on Craigs List.

MEDICAL BILLER (RALEIGH, NC)
Date: 2011-02-11, 8:22AM EST


We are a successful Sleep Disorder Center located just outside Raleigh, NC. We are seeking a professional, hard-working, very organized, honest, self-starter to do medical billing for our company. Experience in billing DME (Durable Medical Equipment) for CPAP and billing for Sleep Studies is highly preferred. Extensive Medicare billing experience is an absolute requirement for this position. Completion of Medical Billing course IS NOT SUFFICIENT without at least two years of practical billing experience. This is a full-time position and we offer extensive company benefits.

DETAILS OF POSITION INCLUDE:
Complete understanding of EOB's.
Advanced knowledge of ICD-9 and CPT coding.
Work denials & appeals.
Obtain claim status, claim appeals & authorizations.
Run weekly and monthly reports to ensure all claims are being addressed.
Resolve all collection issues as they arise.
Posting charges, payments, medical insurance claims and submissions.
Submission of claims electronically and by paper.

REQUIREMENTS:
Must be able to meet deadlines on multiple projects
Be able to work independently as well as be accountable for work assigned.
Knowledge of MS Word, Excel, and patient medical record software is required.
Must have excellent communication skills
Professional phone manner, appearance and strong work ethic
Please do not apply for this job if you do not have all of the above experience.
Send Resume in MS Word or PDF format, with cover letter


    * Location: RALEIGH, NC
    * Compensation: $14-$19 per hour, based on experience
    * Principals only. Recruiters, please don't contact this job poster.
    * Please, no phone calls about this job!
    * Please do not contact job poster about other services, products or commercial interests.

   
Title: Re: Experience:
Post by: PMRNC on February 14, 2011, 01:50:17 PM
Quote
* Please do not contact job poster about other services, products or commercial interests.
Title: Re: Experience:
Post by: Pay_My_Claims on February 14, 2011, 08:21:56 PM
and???? I already emailed this provider and it wasn't an issue  so pointing it out on something that wasn't the subject matter was irrelevant. As I stated the PURPOSE of the email was regarding experience and what they are looking for. If you want to go off topic  ok....Since you are NOT a craigs list person, you may not know but its the DEFAULT of any craigs list ad you post. Unless you update it, it comes out like that.

I applied for this job and interviewed for it. Nothing about it says BILLING SERVICE!! But I applied


MEDICAL Office Manager / Biller FT/PT (Fayetteville, NC)
Date: 2011-01-30, 5:15PM EST
Reply to: job-auvbj-2188713363@craigslist.org [Errors when replying to ads?]

Pediatric Clinic in Fayetteville NC is seeking an Medical Office Manager with Billing experience or Medical office Biller. Applicant must be very proficient in dealing with insurance companies and all aspects of medical office billing, to include (but not limited to) ICD-9 coding, CPT coding, insurance filing, quickly finding, correcting, and resubmitting any denials. The proper candidate should be self motivated, aggressive in their billing/collections, friendly, and most of all, trustworthy. Great friendly environment to work in.
This is a full time position, Monday through Thursday 8:00am to 5:00pm, Friday 8am to 1pm with one hour for lunch. All applicants must meet the requirements above. Interested applicants should mail their resume to P .O. Box 87302 Fayetteville NC 28304.

REQUIREMENTS:

- 2 - 4+ years of experience as a medical office manager

-2-5 years in medical billing. Experience in Pediatric billing a plus

- Experience with coding, certified coders are preferred

- A degree in business or healthcare is also preferred but not required.

- Must be organized

- Excellent customer service skills

- Must pay attention to detail



DUTIES:

- Patient Billing

- Coding

- Supervision of office staff

- Referrals

- Patient insurance

- Company financials

- Assisting with patient questions

- Other duties as needed



This is a full time position, Monday through Thursday 8:00am to 5:00pm, Friday 8am to 1pm with one hour for lunch. All applicants must meet the requirements above. Interested applicants should mail their resume to P .O. Box 87302 Fayetteville NC 28304.







    * Location: Fayetteville, NC
    * Compensation: Based on experience
    * Principals only. Recruiters, please don't contact this job poster.
    * Please, no phone calls about this job!
    * Please do not contact job poster about other services, products or commercial interests.

   
   
PostingID: 2188713363

You don't have to use it, or like it........SMDH More opportunities for me!!!
Title: Re: Experience:
Post by: Michele on February 15, 2011, 06:03:35 AM
Look we are all entitled to our opinions.  When you posted this you chose to highlight the section about experience.  Linda chose to point out the section on not contacting for other services.  If they didn't mind you contacting them then maybe they don't care so much on the experience either.  I don't want to fight it out, I'm just saying, you can interpret this the way you want to, and others can interpret it their way.

Michele
Title: Re: Experience:
Post by: PMRNC on February 15, 2011, 06:23:49 AM
Quote
Please do not contact job poster about other services, products or commercial interests.

Whether it's a default or not, your medical billing company is a "commercial interest" I'm sorry, but I was just pointing out and highlighting a section myself. Whether it was a problem that you contacted them wasn't my point. It was clearly stated above..."Please do not contact job poster about other services, products or commercial interests."  The lasts posts about this we did talk about etiquette and following directives. And ignoring a directive like that would be improper business etiquette.
Title: Re: Experience:
Post by: Pay_My_Claims on February 15, 2011, 07:04:11 AM
THIS FUCKING BULLSHIT ISN'T WORTH IT. YOU BITCHES WIN!!!

REMOVE ME FROM THIS FORUM!!!

Title: Re: Experience:
Post by: Michele on February 15, 2011, 07:18:50 AM
I was going to delete this as I find it highly offensive, but I am leaving it to show everyone the real Charlene.  

Very professional.
Title: Re: Experience:
Post by: Steanie on February 15, 2011, 01:04:07 PM
After reading the post I believe the posting was done incorrectly. If you are posting regarding experience the information that should have been involved in the post is the experience and what is needed to get a position in the field. It's unfortunate that this caused such a ill response from the poster which indicate a person who in not keen to criticism. Thank you for leaving the last post and God bless you all in the near future.
Title: Re: Experience:
Post by: camedbill on February 16, 2011, 10:31:17 AM
THIS FUCKING BULLSHIT ISN'T WORTH IT. YOU BITCHES WIN!!!

REMOVE ME FROM THIS FORUM!!!



Feels like the forum just been exorcised  ::)  Did her head do a 360 degrees spin too? LOL
It's too bad because she was very knowledgeable
Title: Re: Experience:
Post by: DMK on February 16, 2011, 10:46:44 AM
Agreed, her insight and experience will be missed, but she went off and I don't understand why.  I'm so sad that so many people take things so personally and turn it into an attack.  We need to appreciate each other's experiences and learn and grow and apply them to our lives.  Some of us will be hard line, by the book (I will not break the law for anyone and thank Linda for always pointing out the LEGAL thing to do) and others will have to determine how "flexible" they want to be. (Some Craig's list nuances are not within the realm of my experience and appreciate that some people can benefit by trying to get this business)

I also appreciate the ETHICS of business and firmly believe that ethics and morals and work ethic will serve the up and coming billers and coders.  I know I'll catch some flak for this and I know this is a forum, but our posts should be written well, with the best grammar we have, spelled as well as we can.  This is the beginning of good business communication and we should use this forum to build our abilities. 

I'm SO grateful for all the help I've received since joining, and hope my limited experience (I only bill Chiropractic and only in California) can help someone else. 

Thank you for this forum, and I hope this blow up doesn't leave a bad taste in someone's mouth.

Dina



Title: Re: Experience:
Post by: Michele on February 16, 2011, 11:43:10 AM
Thank you all for your support.  I totally agree.  The different personalities are what make this forum, and the world, an interesting place.  I appreciated Charlene's input and she has helped several.  For some reason she seemed to feel it necessary to attack others interpretations and opinions and felt that anyone who didn't agree was attacking her.  She also had recently quite often dragged Alice and myself into comments but had her information incorrect.  We tried to allow the differences, thinking it would calm down, but unfortunately it didn't.  And some of the misinformation she stated had to be addressed.  She definitely added personality.  ;)

Anyway, we are so thankful to all of the other members who contribute to this forum.  Thanks to Linda for her help in moderating and making sure we keep the spam out!  And of course sharing her knowledge!   ;D

Michele
Title: Re: Experience:
Post by: QueenAlicia on February 16, 2011, 01:08:19 PM
I agree this forum did get out of hand however it takes two to tango, I will it at that in regards to the outburst.

It does seem like in this forum a lot of the experienced billers are more critical of us newbies and do not give a positive outlook and and hardly any encouargement.  I have gotten this from a few newbies who just read and never post because they feel attacked when comments are made in regards to lack of experience or how much they have over a new biller.  In my opinion at times it seems as if experienced billers don't want the new billers to start a billing service becuase of all the other services that give home based billing services a bad name.

I agree with this forum being for professional billers and spelling should be checked but this is a forum for us billers to vent, give and receive advice and also to share ideas.  I don't believe in "proper etiquette" for this forum because I guarantee you that if you were to go to a forum your provider belongs to they are probably using short hand, "LOL's, LMAO, & idk" just like we do in this forum.  If we are not able to come to this forum and use "internet slang" then what is the point in being ourselves.  I am not saying that we should not write out complete sentences and thoughts but speeking "proper" all the time in a friendly professional forum may not always work.That's just my opinion
Title: Re: Experience:
Post by: DMK on February 16, 2011, 01:49:09 PM
I see what you mean regarding newbies, I'm relatively new myself, but when you read all the threads, and take all the information of a piece you'll see how valuable the information is. 

Linda recently asked an ABN question.  Linda!  We all need help sometimes and this a great place to get it.  I had to get thicker skin when I got/get/still get corrected.  It's not personal, it's not meant to be discouraging but realistic and it will help you be stronger.  You'll be able to answer your providers better and with more authority.  That will get you more work!

I will admit to being a bit "prudish" about the internet lingo.  I'm old.   ;D   I don't mind the abbreviations for sense of humor (LMAO, see I know some....).  I'm uptight, but not that uptight.  What I meant was the trashy talk.
Title: Re: Experience:
Post by: PMRNC on February 16, 2011, 02:16:55 PM
I think people didn't understand why she went off because in a previous thread we were discussing Craigs List and ad's in general. I thought it improper etiquette to disregard a directive in the ad..she did not. No matter how many times I told her it was MY opinion, she took it personally as if she needed to defend her opinion.. whatever. When she started this thread she highlighted a portion about "experience required"  so I posted and highlighted the part about..  "* Please do not contact job poster about other services, products or commercial interests.'' because both of those topics were mentioned in that previous thread.  She offered her input (in bold) and i just did the same with my input. That is when she went off.

I am ALL for making sure people know this is NOT a career equal to selling Avon, or party planning, however I will always believe that anyone who WANTS to succeed WILL succeed. Being told "NO" because of lack of experience is not a good enough reason to give up or throw in the towel. KNOWLEDGE can actually TRUMP experience if you have enough of it. CONFIDENCE will trump experience if you have enough of it.  Shame on anyone who tells people not to bother.. it's too hard, you don't have enough experience. But also shame on the ones that will tell people "You can make $30,0000 a year working 2 hours a day in your pj's" There is a big difference.

As for grammar/typo's. I admit, I AM GUILTY!!  I think it's because I write from my own passion, I'm not one to really go through something before I hit "post"..but then again, often I'm not one for speaking before I think either!  ::)  Always things to work on among ourselves. :)

Different personalities are great.. where I have a problem is the name calling, the cursing. etc. There is no reason for that. Alice and Michele don't have time to babysit, this is a free forum, I for one am just grateful it exists. If you really want to see unprofessional go take a gander at "indeed.com"  type in medical billing and then "DUCK!" :)

Yell at me, correct my grammar, but don't call me names..or my claws do come out. I'm a very very passionate person and very passionate about what I do.
Title: Re: Experience:
Post by: Michele on February 16, 2011, 02:31:42 PM
QueenAlicia,

       I do always try to be honest, this is not an easy field, but I hope that I have never discouraged a newbie.  Newbies are why we started this forum and the reason that we began writing books.  And of course for us oldies who still have questions.  I don't care how long you've been doing this, there will always be something you don't know.  And if there isn't then you don't know squat ~ you just don't know that you don't know squat!  ;)  Just kidding.  Anyway, I personally don't mind the typos, grammar mistakes, and abbreviations.  I too am a prude ~ not all that old though!  Just a prude.  I admit I really don't even like LMAO.  However, I still have small children and 'stupid' is a swear word in our house.  I don't take offense, I just don't like it. 
      Anyway, back to the point!  Newbies are not only welcome, but wanted.  The only stupid question is an unasked one.  I truly mean that, and I hope I have never discouraged anyone with a post.  My personality is 'ever optomistic'.  My nickname is 'suzy sunshine'.  My glass is usually 2/3 full.  I'm sure you get the point.  The only time I feel I may have discouraged anyone is when I feel that the post was not genuine, meaning something like "I really want to do this field, can someone tell me how to bill?"  I am a strong supporter of keeping jobs in America.  I don't want to argue with anyone who feels differently, I respect their right to an opinion.  I just personally am a strong supporter of keeping jobs in America.  If I feel the post is very vague and someone 'fishing' I will respond rather short.
      I hate to think that newbies are afraid to post.  The most recent discouraging comments came from posters that will not be posting in the future.

Thanks I'll get off the soap box now.

Michele
Title: Re: Experience:
Post by: DMK on February 16, 2011, 04:03:14 PM
The only stupid question is an unasked one. 


Amen amen!!!!!
Title: Re: Experience:
Post by: medauthor on February 18, 2011, 09:35:30 AM
Quote
KNOWLEDGE can actually TRUMP experience if you have enough of it

When it comes to medical billing....I disagree

For the life of me, I cannot see the aversion to getting experience....why is the advice to 'get experience' prior to starting your home-based medical billing frowned upon?  Tha advice is not to discourage---the advice is to HELP....when someone suggests to 'get experience'.....it is to help assist you when it is time to market.....I just don't get it.............newbies come in to the forum for advice...."What advice can you give me to start out?"  "How did you start?" etc etc...............of course, people can choose to do what they want....they can choose to start-up with NO experience....but why NOT get experience??  Why NOT work in a provider's office first to get the hands-on feeling for it-----see even, if you like it or not??  What happens if you have no experience at all---you land your first client and you HATE medical billing?? Then what?? 

You will be sooo much better off in sooo many ways if you get the experience first!!!
Title: Re: Experience:
Post by: rdmoore2003 on February 18, 2011, 11:14:30 AM
I was very shocked to see what has been going on.   I feel that this forum is very much needed, no matter if your a "newbie" or if you have been billing for "100 years".  With that said, people need to realize that once you have made your opinion known, then leave it be. It does take 2 to tango.  I feel that all the back and forth is very catty and I just wonder how physicians would feel if they knew how their contracted professionals where acting.     I have enjoyed knowing that I have somewhere to go when needed on this forum.   I hope that instances like this does not backfire on the rest of us.   I thank you Michele and Alice for starting this forum.  I have never been made to feel "less than" even as a newbie.
Title: Re: Experience:
Post by: QueenAlicia on February 18, 2011, 02:11:28 PM
Quote
KNOWLEDGE can actually TRUMP experience if you have enough of it

When it comes to medical billing....I disagree

For the life of me, I cannot see the aversion to getting experience....why is the advice to 'get experience' prior to starting your home-based medical billing frowned upon?  Tha advice is not to discourage---the advice is to HELP....when someone suggests to 'get experience'.....it is to help assist you when it is time to market.....I just don't get it.............newbies come in to the forum for advice...."What advice can you give me to start out?"  "How did you start?" etc etc...............of course, people can choose to do what they want....they can choose to start-up with NO experience....but why NOT get experience??  Why NOT work in a provider's office first to get the hands-on feeling for it-----see even, if you like it or not??  What happens if you have no experience at all---you land your first client and you HATE medical billing?? Then what?? 

You will be sooo much better off in sooo many ways if you get the experience first!!!

I agree, experience can help out a lot.  I am considering looking for a billing clerk position or anything that can help get my feet wet.  It reminds me of how now with education and the economy even having a bachelors isn't enough at times to get a "good" job. 
Title: Re: Experience:
Post by: PMRNC on February 18, 2011, 02:44:54 PM
Quote
When it comes to medical billing....I disagree

So what are you saying, those of us who never did billing can't do it because we didn't have "experience"  I think there are many of us who have and will prove that false.


Quote
For the life of me, I cannot see the aversion to getting experience....why is the advice to 'get experience' prior to starting your home-based medical billing frowned upon?  Tha advice is not to discourage---the advice is to HELP....when someone suggests to 'get experience'.....it is to help assist you when it is time to market.....I just don't get it.............newbies come in to the forum for advice...."What advice can you give me to start out?"  "How did you start?" etc etc...............of course, people can choose to do what they want....they can choose to start-up with NO experience....but why NOT get experience??  Why NOT work in a provider's office first to get the hands-on feeling for it-----see even, if you like it or not??  What happens if you have no experience at all---you land your first client and you HATE medical billing?? Then what??

You will be sooo much better off in sooo many ways if you get the experience first!!!

In case you have not noticed, the country is in a bad recession. Getting a "job" (especially one in a new field) is a bit hard. And didn't we just say of course experience is great, but how do you get experience to get those so called jobs without actually working?  It's a catch 22.  I know many billing companies who set out to get jobs and had either no luck or just decided to go for it in their business, many of them doing quite well.

This is what I said exactly, pay attention to the word in bold:
"KNOWLEDGE can actually TRUMP experience if you have enough of it"

There are far too many of us to prove this is correct. And besides who are any of us to say no one CAN NOT do this w/out experience? As I pointed out in a previous post, you did not come out of the birth canal with experience.

Title: Re: Experience:
Post by: Michele on February 18, 2011, 08:32:59 PM
Thanks rdmoore.  :)

I don't have any aversion to getting experience.  If a person has the opportunity to get experience I would encourage them to do that.  But I also believe that there are people out there that getting experience is not an option and to those I say, it will be difficult, but I won't say it can't be done. 

Michele

Title: Re: Experience:
Post by: medauthor on February 18, 2011, 10:52:28 PM
Quote
I agree, experience can help out a lot.  I am considering looking for a billing clerk position or anything that can help get my feet wet.  It reminds me of how now with education and the economy even having a bachelors isn't enough at times to get a "good" job.   

Very smart of you Alicia!! ;)  If you are finding it hard to get a billing position, try for a front desk receptionist, filing clerk, etc....anything to get your foot in the door....get yourself familiar with the 'flow' of the medical office....the 'forms' you will encounter....it will be a GREAT benefit to you once you get that first client!!
Title: Re: Experience:
Post by: medauthor on February 18, 2011, 10:56:28 PM
Quote
So what are you saying, those of us who never did billing can't do it because we didn't have "experience"  I think there are many of us who have and will prove that false.



Did I say that?  I don't recall saying that  ???

Quote
In case you have not noticed, the country is in a bad recession. Getting a "job" (especially one in a new field) is a bit hard.

EXACTLY!!!  And getting a CLIENT in a new field isn't???
Title: Re: Experience:
Post by: Michele on February 19, 2011, 07:00:41 AM
I'm going to step in much earlier this time and ask that we all just stop, respect each other's opinions and leave it at that.  We do not all have to feel the same way about a topic.  People on the forum are grown up enough to read all responses and decide what is best for them and their situation. 

Michele
Title: Re: Experience:
Post by: Steanie on February 20, 2011, 08:32:11 PM
Hello everyone, I'm new here but hope to be coming here very often. I plan to open my own medical business in the near future after completing a few priorities in my life at the moment. I was going to post a reply regarding experience and where to go from where I'm at now, but after reading through the forum, I am really excited about my venture into my own medical billing business.  I do have very little experience with an Associates degree in Medical Billing and Coding Specialist. I can say most employers do look for experience  and cerifitcation in coding, if you are looking for a coding position, unless you can really sale yourself at the interview for a coding position. This is one reason why I wanted to start my own business. To provide people (male or female) a place to gain experience in the field if they wish to venture into a physicians office or hospital. My only question is can this be done with a well established business and how long would it take me to provide and offer this service to both the client and employee? Thanks in advance for your help in this. By the way, fantastic site. The first and best one I found since researching this field.
Title: Re: Experience:
Post by: Michele on February 21, 2011, 07:11:55 AM
I'm not sure I understand what you are asking.  Are you saying that you want to start a Medical Billing Business so that you can offer a way for others to get experience?  And if so, I don't understand the part about if it can be done with a "well established business".  You mentioned that you are just starting out. 

Sorry if I totally missed this one, it is early!

Anyway, if I do understand it correctly it sounds like you want to start a MB Business to provide a service of training for both providers and individuals?  Sounds interesting but I would have many concerns.  For us, training new employees is the worst part, and it sounds like you would be doing that perpetually.  Makes me cringe.  But also, I would be concerned at having someone new always be doing the work on accounts that I was responsible for.  If I read the question correctly I would think you would want to set up a training program, instead of actually doing work on live accounts.

Anyway, glad you like the site and I hope I didn't totally miss your question??

Michele
Title: Re: Experience:
Post by: Steanie on February 21, 2011, 05:05:56 PM
Not really. I do want to help others gain experience in the field of medical coding and billing, but know with me just starting out it could not happen. I do understand the business would have to be well established before embarking on such a desire. I do agree with what you are saying and understand the part of training newbies into the field and working with physician files. You gave great advice to most of what I was asking and appreciate it. I guess I'm just looking into the future a little too fast and just be concerned with building my business first (LOL). Thanks though and appreciate your response.
Title: Re: Experience:
Post by: Alice Scott on February 22, 2011, 04:34:28 AM
You've got the same problem I do.  Michele says she doesn't want to hear any more ideas.  I get way too many!

My advice - keep dreaming!
Alice
Title: Re: Experience:
Post by: PMRNC on February 22, 2011, 08:10:01 AM
Quote
You've got the same problem I do.  Michele says she doesn't want to hear any more ideas.  I get way too many!

My advice - keep dreaming!

I can so picture that!  LOL
Title: Re: Experience:
Post by: Steanie on February 24, 2011, 10:19:57 AM
Again, thank you for your advice and hope I didn't offend anyone. Just an ideal of my own not to place any more burden on anyone else. I do understand the problems of trying to embark on new things or ideas and hope one day to provide a great service to physicians in my area with your help. Have a blessed day.