Medical Billing Forum

General Category => General Questions => Topic started by: riafat on April 20, 2012, 04:33:20 AM

Title: CIGNA CLAIM OFFICE ADDRESS???
Post by: riafat on April 20, 2012, 04:33:20 AM
Which is correct claim office address for CIGNA insurance year 2012?

PO Box 5200
Scranton, PA 18505   

PO Box 182223
Chattanooga, TN 37422


Thanks,

Riafat

Title: Re: CIGNA CLAIM OFFICE ADDRESS???
Post by: rdmoore2003 on April 20, 2012, 11:40:33 AM
I send to Chattanooga.   But you may want to find out the address for each client when calling for benefits.
Title: Re: CIGNA CLAIM OFFICE ADDRESS???
Post by: PMRNC on April 20, 2012, 05:57:50 PM
I personally have about 10 different addresses. With Cigna it depends on the plan. I go by what's on back of patient's insurance card.
Title: Re: CIGNA CLAIM OFFICE ADDRESS???
Post by: DMK on April 20, 2012, 06:44:25 PM
Ditto what Linda said (and BTW nice new picture!)
Title: Re: CIGNA CLAIM OFFICE ADDRESS???
Post by: macbook on April 20, 2012, 09:50:03 PM
I am writing from my phone so I don't have the exact address I just verified this with claims this morning, the address for Cigna is the TN one. :). She told me that they no longer use the Scranton, PA one but if ever we send it to the Scranton PA address they will still forward it to the TN address.

Hope this helps. But yes the best way is to use the address on the back of the members card. :).
Title: Re: CIGNA CLAIM OFFICE ADDRESS???
Post by: PMRNC on April 22, 2012, 11:04:48 AM
I have billed Cigna to the wrong address on some occasions but they do forward them to the correct office thankfully :) 

Quote
Ditto what Linda said (and BTW nice new picture!)

Thank you!! that pic before was so old. LOL
Title: Re: CIGNA CLAIM OFFICE ADDRESS???
Post by: riafat on April 30, 2012, 10:19:28 AM
Thanks a lot  all of you!

Riafat
Title: Re: CIGNA CLAIM OFFICE ADDRESS???
Post by: AZbiller on May 10, 2012, 11:26:03 AM
I have 8 different claims mailing address for Cigna, it's always best to send to the address that is on back of the insurance card. You can call the provider line and when you give them the patient's ID # they should be able to provide you with the correct address.
Title: Re: CIGNA CLAIM OFFICE ADDRESS???
Post by: DMK on May 10, 2012, 11:45:53 AM
If you're billing for chiropractic be sure to call and make sure you don't have to send the claims to ASH for pricing 1st!