Medical Billing Forum

HIPAA => HIPAA => Topic started by: Christy on May 22, 2013, 07:31:29 AM

Title: HIPAA Compliant Email Service?
Post by: Christy on May 22, 2013, 07:31:29 AM
What HIPAA compliant email server are you using?  thanks!
Title: Re: HIPAA Compliant Email Service?
Post by: Christy on May 22, 2013, 07:51:34 AM
has anyone used:

https://www.emailpros.com/about.html
Title: Re: HIPAA Compliant Email Service?
Post by: Michele on May 31, 2013, 02:29:58 PM
we are currently using yousendit    We haven't used them long, we just started with them.  Not sure yet how we feel.

Title: Re: HIPAA Compliant Email Service?
Post by: Christy on June 12, 2013, 09:36:42 AM
thanks, Michelle!
Title: Re: HIPAA Compliant Email Service?
Post by: StephD on June 12, 2013, 03:39:04 PM
We are in the process of researching our options too.  Is anybody using Hushmail, MDofficemail or protected trust?
Title: Re: HIPAA Compliant Email Service?
Post by: Michele on June 13, 2013, 12:31:47 PM
I haven't used any of those, sorry!
Title: Re: HIPAA Compliant Email Service?
Post by: Merry on June 13, 2013, 11:19:19 PM
Had a great demo and talked to the CEO of enlocked.com. Really like the program. Free trial!!
Title: Re: HIPAA Compliant Email Service?
Post by: jamesd on February 10, 2016, 04:53:15 PM
We needed a HIPAA compliant email that integrated with Outlook. This is the one we use - https://luxsci.com/a/hipaa-email.php (https://luxsci.com/a/hipaa-email.php)
Title: Re: HIPAA Compliant Email Service?
Post by: ekangas1 on February 11, 2016, 08:23:38 AM
Thank you for the mention of LuxSci.com

If anyone would like a demo of the use of LuxSci for HiPAA-compliant email or HIPAA-compliant web / PDF forms, please contact me or our sales team (https://luxsci.com/extranet/contact.html)

LuxSci has been providing secure email services since before HIPAA email encryption "was a thing" and does not require you to use any special software.  It is HIPAA compliant email right from our WebMail or from the email program you are accustomed to -- Outlook, Mac Mail, iPhone Mail, etc.

For those of you interested, this article gives some food for thought when comparing providers ... especially ones that allow you HIPAA compliance "on demand" with Opt In email encryption:

https://luxsci.com/blog/are-you-minimizing-your-risk-by-using-the-next-generation-of-opt-in-email-encryption.html

Title: Re: HIPAA Compliant Email Service?
Post by: PMRNC on February 16, 2016, 07:37:48 PM
Ok, that wasn't too much advertising.
Title: Re: HIPAA Compliant Email Service?
Post by: Jmojica on October 03, 2017, 07:33:56 PM
I use Proton mail for PHI.
Title: Re: HIPAA Compliant Email Service?
Post by: Shawn on March 14, 2018, 09:55:48 PM
Michele, you wrote a few years ago, "we are currently using yousendit    We haven't used them long, we just started with them.  Not sure yet how we feel."
Are you still using the same service? I looked them up and don't see anything about HIPAA compliance on their main page.
Title: Re: HIPAA Compliant Email Service?
Post by: PMRNC on March 14, 2018, 10:19:55 PM
I use Safety send. I wouldn't use any company not willing to sign a BA Agreement.
Title: Re: HIPAA Compliant Email Service?
Post by: Michele on March 15, 2018, 07:53:52 AM
We must not have used it log because I don't even remember it!  We use both sharefile and mdofficemail.  We personally use the mdofficemail but we have providers who use the sharefile, so we use it under them for business with them.
Title: Re: HIPAA Compliant Email Service?
Post by: Shawn on March 15, 2018, 10:55:19 AM
Thank you, Michele. Our CPA uses Sharefile also. I was looking at that one and a few others. I'll check out mdofficemail as well. Do providers have to have the software/program too? I only work with small-scale private practice mental health providers and I may be the only one they send PHI to, so not sure they'd want the expense.
Title: Re: HIPAA Compliant Email Service?
Post by: PMRNC on March 15, 2018, 01:49:09 PM
Just make sure the company will do a BA agreement.
Title: Re: HIPAA Compliant Email Service?
Post by: Michele on March 15, 2018, 03:12:17 PM
It's not a software but a website that you log into to send your emails.  If the PHI is only going one way then only the sender needs to use the email.  But if PHI is going both ways then both would need a login.