Medical Billing Forum

General Category => General Questions => Topic started by: nlbarnes64 on February 12, 2014, 07:06:13 PM

Title: Aetna
Post by: nlbarnes64 on February 12, 2014, 07:06:13 PM
Is everyone having difficulties reaching a rep @ Aetna these days.  If not, what's the best way to get through to a live rep please?
Title: Re: Aetna
Post by: Anand on February 13, 2014, 06:46:20 AM
We have great difficulty in getting Aetna's rep over the phone. I am not sure if this is true but they kind of running with limited staff. I think they are giving some fax# inorder for us to send out the request but I guess it would not be same as before
Title: Re: Aetna
Post by: PMRNC on February 13, 2014, 08:45:51 AM
Would help if you narrowed down which office/state or plan since there are MANY Aetna offices.