Medical Billing Forum

NPI Numbers => NPI Numbers => Topic started by: Ango_mark03 on November 07, 2014, 08:43:53 AM

Title: Efficient appointment scheduling/rescheduling
Post by: Ango_mark03 on November 07, 2014, 08:43:53 AM
How far in advance do you remind your patients on their appointments,co-pays,deductibles and policy termination date?
Do you have a secure mobile app in place to remind patient about their termination date during their visit?
Title: Re: Efficient appointment scheduling/rescheduling
Post by: PMRNC on November 12, 2014, 04:42:42 PM
I have clients that do appt reminders. either day before or 2-3 days before and they are reminded of copay's or any out of pocket they need to bring in as well as any prior balance they might have. For our patients with a plan on the exchange market we have patients bring us in their most recent premium payment confirmation so that we avoid the whole grace period mess. We use the same process as our patients that have COBRA.