Medical Billing Forum

Starting a Medical Billing Business => Starting Your Own Medical Billing Business => Topic started by: atwmedbilling on February 18, 2016, 12:38:42 PM

Title: billing software
Post by: atwmedbilling on February 18, 2016, 12:38:42 PM
has anyone used practice mate for there billing software? How do you like it ?

What billing software do you use and why ?

I'm looking for a billing system that I can use that is good but doesn't cost a lot but I don't want to use a bad software then have to change later I want my focus to be on my clients not my software . Looking for a affordable billing software .
Title: Re: billing software
Post by: ngreco82 on February 18, 2016, 03:44:04 PM
What kind of practice are you billing for? I use Medisoft and had my providers switch to it 8 years ago. Cost depends on how many people will be using the software. I like that it is linked with scheduling so that way the front office can see if patients have a balance and can collect. I can also search for future appointments and put notes in for front office to collect. My providers are gynecologists.
Title: Re: billing software
Post by: PMRNC on February 18, 2016, 03:49:40 PM
Are you a billing company? If so..what are your reasons for wanting ONE billing system? Why not be diversified and be available to your clients system that is in existence? If you have the experience you can pretty much work with any system and it's a win win situation as you don't have to worry about client conversion, time lost for payments, setup, etc. Over the many years I've been doing this I've seen so many billing companies lose potential clients by forcing them on to their system.
Title: Re: billing software
Post by: kristin on February 18, 2016, 09:39:02 PM
I agree with Linda...if your clients already have a system in place and you can access it remotely, or if it is cloud based, learn to use their system. That saves the hassle of having to switch over to a new system, paying for it, potentially disrupting cash-flow, and a host of other things that can and usually do go wrong.

To put it another way, if I was looking for a billing company, I wouldn't sign on with one that wasn't willing to work with the PM system we already have in place in my office.

If for some reason they don't have a system in place, or are looking to make a switch, that is a different story.


Title: Re: billing software
Post by: Michele on February 19, 2016, 07:56:39 AM
I have used practice mate for a client who had already started out.  We had a 6 month contract and we termed at the end of the contract due to the software.  I personally think Practice Mate is very cumbersome and difficult to maneuver around in.  I would say it takes 3 - 4 times longer to accomplish something in PM than it does in other softwares.  (You get what you pay for!) 

I agree with Linda and Kristin, if the client has a software that they are using we will work with theirs.  If they don't, or would prefer we do it from our office completely then we use Lytec.  It's good to be diversified.  We have clients that will only use a BS that will work from their system, and we have clients who just want to hand over the info and not be involved.  Some of those clients have PM systems, but they still prefer we use our own.  Some of our clients have no PM system at all.
Title: Re: billing software
Post by: StephD on February 19, 2016, 10:29:41 AM
I totally agree with Michelle.  Practice Mate is (maybe)  OK for small practices. But, it is VERY cumbersome and hard to move around in.  The site has been VERY slow lately and wasn't even working at all one day this week.  We use Practice Mate at a clinic I work at because it is free.  But, I really dislike it and have finally talked them into getting a better PM system.  I think we are going to go with Lytec.  We have used it in the past and I really did like it.
Title: Re: billing software
Post by: RichardP on February 19, 2016, 02:03:11 PM
The site has been VERY slow lately and wasn't even working at all one day this week.

Some of our clients are on Practice Mate.  I agree with the above quote - with this addition.  I received a pop-up note that they were doing some sort of system maintenance / upgrade.  That seems to be the reason for the problem.  Today things seem to be back up to speed so far.

I think we are going to go with Lytec.

A number of billing software packages that used to be stand-alone or server-based for a local area network have stopped selling that type of product and now only offer cloud service for a subscription fee.  I have heard in the recent past that McKesson was / is considering doing the same with Lytec.  You might want to check that out.  And buy a copy for your computer before they stop selling it.  Or find another manufacturer of billing software that will stay with the personal computer / local area network market.  Although I think everyone will eventually gravitate to the cloud subscription model, because that model generates a steady cash-flow over time.
Title: Re: billing software
Post by: Michele on February 21, 2016, 07:53:01 PM

A number of billing software packages that used to be stand-alone or server-based for a local area network have stopped selling that type of product and now only offer cloud service for a subscription fee.  I have heard in the recent past that McKesson was / is considering doing the same with Lytec.  You might want to check that out.  And buy a copy for your computer before they stop selling it.  Or find another manufacturer of billing software that will stay with the personal computer / local area network market.  Although I think everyone will eventually gravitate to the cloud subscription model, because that model generates a steady cash-flow over time.

Wow, I hadn't heard that!  Thanks for the heads up.

StephD, if you are interested in Lytec we purchase from a great reseller located on Long Island.  Let me know if you want his info.  (I get nothing for referring you.  We just are very happy with his company!)
Title: Re: billing software
Post by: RichardP on February 22, 2016, 02:49:34 PM
I was only giving a heads-up re. general trends in the medical billing software industry.  I did hear that about McKesson, but I don't remember where or in what context.  Since others have already stopped selling Practice Management software for the personal desktop (and only sell cloud access for a recurring fee), I wouldn't be suprised if McKesson ended up doing that too - since they already offer a cloud software as a service packate.  But I don't have a direct line to their decision-makers on this issue.  Just want to be clear about that.
Title: Re: billing software
Post by: Michele on February 23, 2016, 12:06:31 PM
Thanks.  I'm definitely going to look into it.  I hadn't heard anything yet so I'm thankful for the heads up.  We need to be ready if/when they do decide to do that!
Title: Re: billing software
Post by: williamportor on February 25, 2016, 10:31:14 AM
I try as much as possible to use my client's existing practice management software. Most of these can be logged into remotely. For my part time clients who don't have such software I do use Office Ally / Practice Mate, it's a pretty good system, and the price fits my budget (free!)   
Title: Re: billing software
Post by: RichardP on March 25, 2016, 10:09:00 AM
McKesson has sold Lytec to e-MDs.  Note that e-MDs has recently hired a former McKesson executive as its new CEO.

http://www.healthcare-informatics.com/article/mckesson-sells-ambulatory-ehr-assets-e-mds
Title: Re: billing software
Post by: StephD on March 28, 2016, 09:39:24 AM
Thanks for the info on Lytec, everybody!  It looks like they want to go web based, so they are looking at Kareo.  Practice mate is still having issues with timing out or not working at all.  Very frustrating!
Title: Re: billing software
Post by: Michele on April 06, 2016, 08:04:09 AM
Yes, thanks RichardP.  I had heard about these changes shortly after you had given me the headsup several weeks ago.  It will be interesting to see what's going to happen.  We've been using Lytec for 23 years!
Title: Re: billing software
Post by: atwmedbilling on April 08, 2016, 09:56:49 AM
Thank you all I want to have a system in place that if and when a client doesn't have a existing software or want me to use my software then I will have something in place .My plan was to use practice mate /office alley if I needed to .
Title: Re: billing software
Post by: PMRNC on April 12, 2016, 07:08:41 AM
Quote
Thank you all I want to have a system in place that if and when a client doesn't have a existing software or want me to use my software then I will have something in place .My plan was to use practice mate /office alley if I needed to .

For clients that don't have an existing PM system or they want to switch, I provide them with a nice packet full of information, pro's and con's of various systems, let them choose and also absorb costs. This allows them again, more control, allows me to recommend the systems with no bias and present to them various solutions based on my own experience.