Medical Billing Forum

Billing => Billing => Topic started by: ShawnaW on September 09, 2016, 12:34:31 PM

Title: Problems with Medicare Secondary Using E-MDS
Post by: ShawnaW on September 09, 2016, 12:34:31 PM
We use e-MDs for our billing. We are currently having issues submitting our claims to Medicare when they are secondary. I have checked the status of these claims with Medicare because they make it though our clearinghouse (Trizetto) and then are being "returned" to us by Medicare because the letter that is suppose to correspond to the number such as A for 12 or G for 43 is not going across in the correct place. We have spoken to e-MDs and also to Trizetto. Neither has been able to correct the issue.

I guess what I'm asking is - if anyone else is using e-MDs, is there a certain way you are entering the insurance information to get your claims submitted properly?

Thanks in advance.
Title: Re: Problems with Medicare Secondary Using E-MDS
Post by: Michele on September 09, 2016, 01:18:05 PM
I have checked the status of these claims with Medicare because they make it though our clearinghouse (Trizetto) and then are being "returned" to us by Medicare because the letter that is suppose to correspond to the number such as A for 12 or G for 43 is not going across in the correct place.

What is the "A" and the "12", the "G" and the "43"?  I don't use e-MDs but may be able to help with a little more info.  I just don't know what those stand for.