Medical Billing Forum

Medical Billing Software => Medical Billing Software Reviews => Topic started by: Billingbilling on September 11, 2017, 02:13:28 PM

Title: OfficeAlly
Post by: Billingbilling on September 11, 2017, 02:13:28 PM
Looking for reviews and thoughts on OfficeAlly from people who use it.
Title: Re: OfficeAlly
Post by: Michele on September 12, 2017, 10:48:12 AM
We have used office ally the clearinghouse for many years.  Very very happy.  Customer service is great.  Price is great.  We do pay the $19.95 per month because over 50% of our claims are government sponsored.  We receive our ERAs thru OA as well. 
Title: Re: OfficeAlly
Post by: Billingbilling on September 13, 2017, 08:54:37 PM
Thanks Michelle!

Any experience with their PM software? If not, which do you use?
Title: Re: OfficeAlly
Post by: Michele on September 14, 2017, 09:56:54 AM
I have used their PM software and unfortunately I don't feel the same love there!  We actually had a provider who was using it who hired us to do their billing but thru that system.  We did it for 6 months and then told him that we could not possibly continue unless they switched software.  I found that it took 4-5 times longer to do anything in that software than it did in most systems.

We use Lytec, and we have for 23 years.  It works great for us.

Title: Re: OfficeAlly
Post by: Billingbilling on October 11, 2017, 07:20:51 PM
Do you use their cloud or local client version ?
Title: Re: OfficeAlly
Post by: Michele on October 12, 2017, 06:44:17 AM
I believe the cloud version is the only version of Practice Mate.

Our softare, Lytec is the server version, but they do have a cloud version available.