Medical Billing Forum

General Category => New! => Topic started by: spectramedi on January 31, 2018, 05:25:00 AM

Title: Change in Insurance
Post by: spectramedi on January 31, 2018, 05:25:00 AM
Hi,

With the new year, there have been changes in insurances. If the insurance carrier is the same but the policy number is different, please advise on the correct method to add the new insurance. Should the new insurance number be just updated or should we put the old insurance to "expire" status and add the the new number as new insurance again. Looking forward to helpful tips.
Thanks.


Title: Re: Change in Insurance
Post by: Michele on January 31, 2018, 01:20:07 PM
If the software allows you to expire the insurance I feel that is best.  But some insurances do not allow that and you have no choice but to just change the number.  It is always handy to have the old information easily available.

Title: Re: Change in Insurance
Post by: PMRNC on February 02, 2018, 06:53:54 AM
If it's the policy number that's changed you should add new policy info as "new policy". If it's just the ID number that changes you would only need to change the ID field.