Author Topic: Box 32 won't print on HCFA form.  (Read 1714 times)

Michele

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4708
    • Solutions Medical Billing
Box 32 won't print on HCFA form.
« on: March 12, 2008, 06:15:36 AM »
Question

I am using medsoft version 9 sp2. We put our NPI in the appropriate places then box 32 quite printing. All the facility info is entered correctly why would it just not show up in box 32. Is it possible we checked a box or filled box that disengages box 32?
Yours In Health,
Dr. J. TROY L

Answer

Hi Dr. Lynn,
We use Lytec, which is a sister program to Medisoft. Our program comes with more than one version of the cms form. Is it possible you are printing a different version of the cms that doesn’t fill in box 32?

My other suggestion would be to go to the edit report function and select the form you use to print HCFA’s. Then scroll down to the bottom to make sure the fields are there to fill in box 32.

There is not really a way to disengage the field. But you can edit the report that prints the form. It’s not something that can be done accidentally.

Are you printing on the new CMS 1500 forms? I don’t think Version 9 came with the capability to print the CMS with the NPI number. Did someone alter your form for you to allow for the NPI?

Sorry to ask so many questions, but I need more info to help you get to the bottom of the problem.
Thanks
Michele
Sign Up for our FREE Medical Billing Newsletter
Get a 10% discount on Medical Billing Products by using Coupon Code: 10OFF
http://www.solutions-medical-billing.com