Author Topic: I am interested in new software that does more of the work. Recommendations?  (Read 1721 times)

Alice Scott

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Question
I have a growing medical billing business in business for about 1 yr and growing faster than i can keep up.  I currently use ezclaim as my software .  while my software is very inexpensive it is very manual.  I am interested in looking into purchasing new software that does more of the work for me. recommendations?
Aliyya

Answer   
Hi Aliyya,
Congratulations!!  Getting started is the difficult part.  If you are growing already after one year, you are doing great!
How many clients do you have now? 
How many do you anticipate in the next year? 
Do you work at this business alone or are you expecting to hire one or more employees in the next year or two. 
All these questions make a difference. 
As you grow, you want to make sure your software is reliable.  You canít afford to lose your information.

Weíre still working on our software comparison and hope to have it ready by summer.  I donít know if youíll be able to wait that long. 

We really like the Lytec ourselves and find it very reliable.  They offer enough versions to take care of all the questions I asked you in the beginning.  If youíre interested in the Lytec we have a great reseller to purchase from who is very helpful. Ė Deanna McMerty at 732-780-6896. 

If youíre not in a hurry to purchase, we might have some more information for you in the next few months.

Let me know where you are at.  If you do decide on the Lytec and call Deanna, Iíd appreciate it if you would mention our name Ė Solutions Medical Billing.  She gives us credit.

Alice 

Response
Hi Alice,
Thank you for responding.  First let me say I appreciate your service.   I have been billing for 30 years and always have I needed a co-hort to assist with coding issues as well as other billing issues.  Your service gives me some peace of mind because as you know no matter how long you have been billing change is consistant in the medical billing industry. When I started this business I already was billing for 1 dentist and 1 MD.  Since May of 2007 I have added 4 Doctors and 1 Dentist. In the past 2 weeks I have pickup 3 of these providers!  I would like to pick up an additional 5 Providers over the next year.  I have 1 person helping me but she is handeling the 2 Dentists while I concentrate on the MD's.  I am entertaining the thought to hire a data entry person within the next couple of weeks to free me up from entry and then I can concertrate on follow-up and other billing issues.  However, cash flow is still an issue mostly because of the untimely payments from some of my providers.  To say all of that, I am not financially stable yet and buying software is an issue for me because of that.  However, I have spoken with Deanna and I am looking at purchasing within the next couple of months.  Please keep me informed on the software comparison you spoke of.  I thank you again for your fast response to my email and your wonderful service.  Incidently, I am going to purchase a couple of your books next month, I eventually want all of them!
Aliyya

Alice's Response
Hi Aliyya,
Sorry for the delay  in answering you.  It was a crazy week here.  Iíve been very busy trying to move our ask the biller questions to the new forum and I didnít realize there were so many of them. 

Iím glad to hear that weíve been a help to you.  Itís good to know this work is helping others.  We really appreciate your working with Deanna. 

Youíve really gotten a good start with your business.  I think all of us have run into the same problem with the cash flow.  We finally learned to put our foot down as far as asking for timely payments from our providers.  Some of them will really try to take advantage of  you.  We started charging 2% interest if not paid by the next bill and if anyone gets 3 months behind we send a letter stating that we must hold all billing until we get paid. 

Iíll be sending out the newsletter this weekend and there will be a link to our new forum area where we have all our books advertised but we were able to set it up to discount multiple purchases of books so make sure you check that out.

Best of luck and keep us posted on how things are going.

Alice
« Last Edit: March 15, 2008, 06:14:01 AM by Alice Scott »
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