Author Topic: DMERC  (Read 4154 times)

PMRNC

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Re: DMERC
« Reply #15 on: June 18, 2009, 07:21:02 AM »
I have to agree with Michelle, the ability to change the carrier on a claim level is a rather needed function in today's world due to all the changes.. I don't think I have worked on a PM software that you couldn't make that change on a claim by claim basis.
Linda Walker
Practice Managers Resource & Networking Community
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Pay_My_Claims

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Re: DMERC
« Reply #16 on: June 18, 2009, 08:04:22 AM »
That would be difficult for me too Linda, I just don't know her system to help her see if its possible. Customer service should be able to assist.

margemib

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Re: DMERC
« Reply #17 on: June 18, 2009, 08:39:59 AM »
I emailed to customer service and he was not sure what the other billers where doing in this case.
He did not say that there was a option, I think I will try to call him later today because I am wondering if he understands what I am asking.
margemib
Margie Finlay CMRS

PMRNC

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Re: DMERC
« Reply #18 on: June 18, 2009, 08:44:27 AM »
If it were my software I would want to know if it's an "option" or a "work-around" and also look at what the standard is and find out why that feature is not standard in your software. There were many instances I needed to switch carriers on a claim by claim basis! the only work around I can see for a software that doesn't allow this is to delete one carrier, add the other and re-add it later on ..but that surely isn't productive or efficient.
Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
www.billerswebsite.com

margemib

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Re: DMERC
« Reply #19 on: June 18, 2009, 08:47:09 AM »
your right Linda, I will contact customer service and explain this to him.
margemib
Margie Finlay CMRS

Ryan

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Re: DMERC
« Reply #20 on: December 11, 2012, 03:06:01 PM »
Hi. I'm wondering if you ever heard back from Medlook support on this issue? If you did, what was the solution?

Thanks