Author Topic: Business Websites-marketing  (Read 3397 times)

Pay_My_Claims

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Business Websites-marketing
« on: June 20, 2009, 03:33:13 PM »
Your website is your personal signature that shows potential clients what they will receive from your company. What do you want them to know about you. What can you offer them. The time you spend designing your site can determine the signature on the contract. Its about presentation. When I go see a provider,he may be paying for my knowledge, but showing up in jeans n tee-shirt says what to him?? What does your website say about you???

If you go hummmmmmmmm??? Ask someone who's opinion you value to critique your website. A good friend of mines said they were glad that I changed my forum picture because it presented a more professional look for me. I never thought about it before, but there very well could be someone that joins this forum that see's my posts and heads to my website. Why not always look the way I want to be perceived. Although I changed it because I finally took a picture (I hate pics), I can agree with my girlfriend that changing it was a positive thing all around.


lhough

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Re: Business Websites-marketing
« Reply #1 on: June 20, 2009, 05:32:08 PM »
Pay_My_Claims

You make a very good point.  With that said, I jumped onto your website and unfortunately I found some errors.  Here is what I found.  On your home page I found this:  An experienced billing service will generates more revenue, lowers expenses,by freeing up staff, resources and office space for other uses.

It really should read something like this:  An experienced billing service will generate more revenue and lower expenses by freeing up staff, resources and office space for other uses.

Under Services, for Insurance Verification I found the following: We can for full service clients provide verification of insurance for all pre-scheduled visits.  I think it would flow better if it was: We can, for full service clients, provide verification of insurance for all pre-scheduled visits.  OR you could say: For full service clients, we provide verification, blah, blah.
Also, under Billing/Claims Submisstion there is a (.) period missing after a sentence, which is: Claims are submitted and tracked electronically for immediate follow up, resolution, and payment We appeal (the period should be after payment).

On FAQ page a (.) is missing at end of this: Constant evaluation accompanied by ongoing reports on the status of your accounts receivable. There is also an extra (.) at the end of sentence regarding fees.

Also, it seems for consistency all answers should either be immediately below the question asked or with a space, but not both.  It would look better if everything was the same. 

There is also a (.) missing at the end of sentence on page "About Us".  It is at the end of the first paragraph ending with contract negotiations.  Also, there are a few spots where there is not a space after the (.) of a sentence.  May want to go through and put a space after the period so it is easier to read.

I hope you do not take offense by me pointing out these things because I totally agree that this could be the first impression of you and your company and you want to make a good first impression!

I apologize in advance if I overstepped my bounds by pointing these things out. ???
Thanks,
Lesley

lhough

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Re: Business Websites-marketing
« Reply #2 on: June 20, 2009, 05:38:54 PM »
I also missed this; there is a (.) after the (?) of this sentence: The real question isn't why, but "Why not?".     

Sorry, missed putting that in earlier post. :)
Thanks,
Lesley

Pay_My_Claims

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Re: Business Websites-marketing
« Reply #3 on: June 20, 2009, 08:07:13 PM »
No, you are more than welcome to critique my page. The question you may ask yourself if you felt that you may have overstepped your bounds, then you could have emailed it to me, but otherwise than the grammatical errors, what did you think of the website?? 

** I actually did the same for a very good friend, and its so much easier to have someone look at your work, than yourself, so thanks again***

I don't care too much about a missing period however, but the syntax and grammar, I do

lhough

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Re: Business Websites-marketing
« Reply #4 on: June 20, 2009, 09:51:35 PM »
Well after I posted my message I thought maybe I should have emailed you.  As far as your website goes, I liked it.  It was short and to the point, which I think is better than so many out there that have just too much information. 

[quote I don't care too much about a missing period however, but the syntax and grammar, I do [/quote]

Well it may seem like “nitpicking” when I mention a missing period here or an extra period there, but that is not what I am doing.  This is about professionalism, which you spoke about in your post and representing yourself as a professional.  If you don’t worry about a missing period then your potential clients could see that as lacking attention to detail, that you didn’t notice the errors, and if you didn’t notice those errors, what will you miss when working their claims.  They could very well decide not to even contact you for further information because you “didn’t care” or "didn't notice". 

As I write this, it does sound like nitpicking but that is not my intention and it does sound preachy, again not my intention.   Your post was really good and made a good point, so when I saw some errors, I thought you should know about them and I would post this so it would allow others to gain more insight into what can be potential “turn offs” to potential clients.  Something as small and simple as a period could be a turn off to potential clients.  I have been to many websites with numerous errors, and normally I don't let them know of the errors, but one site there was so many errors that I couldn't even continue reading the site and had to email them with all the errors I found just on their home page (there was so many it was amazing that they were missed).  I received an email thanking me and asking if there was anything they could do for me.  I found that funny simply because I was interested in their service until I found so many errors, no way would I take them seriously.
Thanks,
Lesley

Pay_My_Claims

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Re: Business Websites-marketing
« Reply #5 on: June 21, 2009, 07:14:31 AM »
Sorry, but I really have to disagree with you on this one. I have had several people look at my page, people who i respect in the business and nobody actually picked up on the "missing period". I think when you reviewed you, you read it to critique, not just to see how it looked it. Its like the email people send out where they write something and its jumbled, but you can read it because the first and last letter are correct. your mind still allows you to know what the word is. The grammar mistakes is something that is totally unacceptable to me, so I'm glad my post generated you to fine tune my page. Ironically it was the only page on my website that I hit edit on to change the wording when I upgraded the site. I don't think a client will be "oh God she missed a period" she can't be my biller, but a website filled with grammatical errors can cause reason to doubt.  Thanks for the heads-up, and please don't just stop at the home page, please go through the entire site. I have no problem with constructive criticism, or pointing out something that is wrong so that I can correct it. Even if I disagree on the "missing period" I'd rather put it in than leave it out once I know its missing


lhough

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Re: Business Websites-marketing
« Reply #6 on: June 21, 2009, 02:20:20 PM »
I did go through the rest of the pages, and like I said, I like it and think that you give just the right amount of information on your site.  You show how knowledgeable you are and you have a variety of services to offer.  I have not built my site yet, but when I do, I want it something like yours, short and to the point.  I think it is really good and once I do build my site I will let you know and have you critique it for me.  And, no I wasn't reading your site as if I was critiquing it, I actually do notice all errors, no matter how obvious or how small.  I am a transcriptionist so everything I read jumps out at me because my work has to be right the first time.  I am sorry if you felt I was only looking at your site to critique it because I honestly went to it to see how it looked and to get some ideas, but as I stated, everything jumps out at me because my current trade is as a transcriptionist and it has to be right the first time.  I read all types of books every day and it is unbelievable how many errors I find in books that I have paid good money for, it is so annoying.  Sometimes it is better to have someone objective critique your work, someone that you do not know because you most likely will get a more constructive response because they are not as afraid of giving you criticism and pointing out errors or how something could be reworded to make it just a bit more readable.  Family and friends, no matter how much we respect them, don’t always tell the whole truth simply because they love you and don’t want to hurt your feelings or feel like they are being critical of your work.

My point about the missing period, etc. was me just trying to give an example of how some people (I have worked with some "anal" type personalities...hate that word, but that is the best description) that would look at those "minor" errors and feel that you do not have a good understanding of attention to detail.  Yes, I agree, you can read something with errors and know what it is suppose to say and mean.  However, the point I was trying to make is if you are careless with your website and presentation of yourself and your business, then some people, not all, but some would feel that they do not want to trust their business to you, they may feel that you will miss things when filing their claims.  Again, your original post was a good topic and made good points, so if you really believe what you wrote then just maybe you can see what I am trying to say.  I know you, and probably a lot of other people, will think "what's the big deal, it’s just a missing period," but that’s just a small part, it is the big picture that I am trying to point out, that being attention to detail.  When you start thinking like that then that is when more and more mistakes can happen.  I guess this is just because I am a transcriptionist and I have to try to get everything I type right the first time.  Believe me when I say, I make plenty of errors.  Nobody is perfect, but I really do try to get it right the first time.  Heck, I probably made some errors typing this, LOL! ;D
Thanks,
Lesley

Pay_My_Claims

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Re: Business Websites-marketing
« Reply #7 on: June 21, 2009, 05:27:06 PM »
Oh well now I see...LOL you are the one I need to call when I do my upgrades!! I can't do that transcription stuff....too much for me. I hated English grammar, but I loved literature. And you know how books go, you have artistic freedom and can write how you want in some books...LOL

lhough

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Re: Business Websites-marketing
« Reply #8 on: June 21, 2009, 05:44:58 PM »
Yeah, people think I'm crazy and wonder how the heck I can sit there and listen to someone talking and just type and type.  I don't know I just love it; it has just come easy to me.  I can sit and watch TV while typing away and hardly miss a beat, but it’s not challenging enough for me and I have worked in a mental health practice for almost 7 years before strictly working from home as a transcriptionist, so about 7-8 months ago I started my quest to owning my own billing service specializing in mental health.  I will continue to do my transcription too (just can't give that up yet), but will eventually have to give it up if I grow too busy.

I enjoy reading your posts and I feel I have gained quite a bit of knowledge from you, Linda, Michelle and all the others.  I just hope that one day I will be able to post more, meaning that I am knowledgeable enough to give answers.  Some things I can now, especially if it is mental health, but I still don't know everything for that yet.  But as long as there are people like you guys out there willing to help others, then it makes it seem possible to achieve my goals.

Thanks for all you share! :)
Thanks,
Lesley

Pay_My_Claims

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Re: Business Websites-marketing
« Reply #9 on: June 21, 2009, 07:59:00 PM »
u r welcome, and i have you saved for website updates!!!

PURPLELADY

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Re: Business Websites-marketing
« Reply #10 on: September 08, 2009, 08:56:07 AM »
Hi All,

  The purplelady is still in the race!!! I hope all is well with everyone.
How can I tell if the claims I'm submitting are capitated? Is there a listing to get from the Docs? Also, 

  I think I'd like to venture into creating our website for the biz, seems simple enough. My question is once I find out the domain name is not being used, can I register it on that site and go to another site that will host our website?  Any helpful info on how this works will be great and what is the reasonable price for web hosting. Got any suggestions of where to go?  Thanks

Pay_My_Claims

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Re: Business Websites-marketing
« Reply #11 on: September 08, 2009, 09:22:38 AM »
Hi All,

  The purplelady is still in the race!!! I hope all is well with everyone.
How can I tell if the claims I'm submitting are capitated? Is there a listing to get from the Docs? Also, 

  I think I'd like to venture into creating our website for the biz, seems simple enough. My question is once I find out the domain name is not being used, can I register it on that site and go to another site that will host our website?  Any helpful info on how this works will be great and what is the reasonable price for web hosting. Got any suggestions of where to go?  Thanks

Not all that simple, but talk to PMRNC -Linda Walker she does that for a living.

PURPLELADY

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Re: Business Websites-marketing
« Reply #12 on: September 08, 2009, 06:11:03 PM »
Thanks, Pay My Claims.  How can I get in touch?

Pay_My_Claims

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Re: Business Websites-marketing
« Reply #13 on: September 08, 2009, 07:43:07 PM »
she is one of the moderators in this group. she is everywhere!!!

PMRNC

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Re: Business Websites-marketing
« Reply #14 on: September 09, 2009, 06:13:44 AM »
Quote
I think I'd like to venture into creating our website for the biz, seems simple enough. My question is once I find out the domain name is not being used, can I register it on that site and go to another site that will host our website?  Any helpful info on how this works will be great and what is the reasonable price for web hosting. Got any suggestions of where to go?  Thanks

We have domain registration and hosting with our web design packages. www.billerswebsite.com   click on Website Design from the left.
Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
www.billerswebsite.com