Author Topic: Inactive file  (Read 1659 times)

hockey

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Inactive file
« on: August 15, 2009, 04:28:53 PM »
The office I work for has inactive files they want to re-activate. We use Medisoft, can we re-activate a patient file?
Also the patient that are inactive are on the mailing label list and can not take them out, how can we do so?
Thanks
CL :)

Pay_My_Claims

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Re: Inactive file
« Reply #1 on: August 15, 2009, 06:39:57 PM »
have you contacted tech support?? I have never used medisoft, but they should be able to assist you, if nobody in the forum has ever had that issue. The system I did use, when we made a client inactive (checking the box) all we had to do was (uncheck the box), but that wasn't medisoft....

Michele

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Re: Inactive file
« Reply #2 on: August 16, 2009, 06:57:22 AM »
I'm not familiar with how Medisoft does it either, but Lytec (very similar) has the same as Charlene.  We check a box to make them inactive, and then uncheck it to re-activate them.

Michele
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lhough

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Re: Inactive file
« Reply #3 on: August 16, 2009, 02:22:31 PM »
Where I used to work they used SOS and it was the same, check a box to make inactive or uncheck to re-activate the patient.  Very strange if it doesn't have a feature similar to this, but I have never used that software so don't know.
Thanks,
Lesley