Hello everybody, perhaps this belongs in the NPI forum, but it is more of a general question so here goes...
I manage a large number of websites, including healthcarehiring.com, our flagship site, which posts millions of health sector jobs and has about 5.5 million records of contact information for medical and healthcare providers.
We recently re-designed the site, and re-gathered a lot of data. We now publish the NPI database, updated monthly, and offer a cross-reference search by "legacy" codes including oscar, upin, medicaid and state license number.
We also have hospital, home health and nursing home databases. Previously all of these offered a search by medicare number.
With our re-design, we replaced some data for the home health and nursing homes -- and now some of our users, medical billers, are saying "where did the old medicare search go?"
My understanding is that for over a year, all billing must include NPI numbers.
Here is the question: Why do they still want to search by old numbers?
Make no mistake, I am going to replace the old data and re-instate the medicare number search, that's today's project, we listen to our users.
But, I am trying to understand the overall medical billing process to see how I can make this site the very best resource for everybody who uses it.
Thanks a bunch
Coconut Island Software, Inc.