Author Topic: BILLING SOFTWARE  (Read 19540 times)

Pay_My_Claims

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Re: BILLING SOFTWARE
« Reply #30 on: April 01, 2009, 11:37:59 AM »
Just food for thought when considering web based software. Since your whole virtual business is on the vendors servers what would you do if the vendor goes out of business? How high would you place that risk if you go to sign on one morning and the URL doesn't get you in. What is your business contingency plan?
While there are pro & cons for both web based versus conventional this one point holds a lot of weigh in my decision. Traditionally if the software is on your machine, and you do your due diligence and follow best practices in backing up data  etc. This could offest paying extra for upgrades etc.
I'm a newbie and like others in this forum I'm deciding what software to go with as well. Everyone's needs and requirements vary and I'm beginning to see either way there is no perfect solution. Just my $.02. Great forum Michelle. Thanks for listening :) Lou

whether web based or server based, you should always back up your files!

Michele

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Re: BILLING SOFTWARE
« Reply #31 on: April 01, 2009, 01:11:29 PM »
Good point, I guess that is why it is so important to make sure you are picking a reputable company.  Of course there are always things that can happen to your business, whether you own web based or server based, that can severely cripple you so it is always necessary to have a contingency plan.  Backups, paper trails, etc.  I have worked with a server based program for 15 years, but I'm in the processing of switching to web based.  The technology is just so much more advanced and the features are unbeatable.  To me, as long as I have that contingency plan it's worth the risk.

Thanks for the input, always good to look at things from other perspectives. :)

Michele
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Alice Scott

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Re: BILLING SOFTWARE
« Reply #32 on: April 09, 2009, 06:04:33 AM »
Hi Amy,
Software has changed a lot in the last few years with the introduction of web based software.  Make sure you check out Xena web based software before you make a decision.  It is GREAT for $149 a month for a billing service and only $99 a month for a doctor.  It has full capabilities of a practice management system with no extra costs for the clearing house.
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DrewH

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Re: BILLING SOFTWARE
« Reply #33 on: May 28, 2009, 01:31:50 PM »
Once you have the software installed, how would you get the data from the provider's computer? (They often run a different type of software) How do you ger the information you need from them?

PMRNC

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Re: BILLING SOFTWARE
« Reply #34 on: May 28, 2009, 03:35:13 PM »
If you are Installing software vs an ASP model ..and you are a billing company, the most likely scenario is that you will be doing the billing with the office/practice having access to your system and visa versa you can do this via remote desktop with any software and some softwares have their own remote access module built in or even a module that will "sync" the data.. Depending on what you and the client contract to do, typically the office would fax or mail the superbills, daysheets, PI sheets, etc.
Now there are some Billing companies out there that just login and send claims, but in my opinion the doctor is getting ripped off because someone has to enter all the demographics, perform follow-up, etc. Anyone can send claims. If you will be doing everything, then mainly the office will just use that software to check reports, post patient copay's, etc.. in most softwares you can choose what the host and/or remote user can do. One thing I would also stress in addition to the backups is to make certain the software has an Audit trail and user login's are designated appropriately. 

I used to be dead-set against web based but over last 3-5 years I've changed my opinion 100%. They are more efficient, and more due-diligence on the vendors part comes into play.  My own personal preference is to go with a company that has been around at least 5 years...AND you get some type of backup schedule along with the ability to export data at the very least to a readable format.

I just re-started my billing company after doing consulting only over the last few years and I'm doing something different this go around.. I will have a software for my business (I've narrowed my choice of 3) but my marketing is angling on "diversity" meaning I can work on any system.. no setup, no worry's about converting or going crazy doing data entry, no lost time in setup..  I'm doing things MUCH differently this go around!  In my billing company previously, I switched softwares 4 times in 6 years.. I just couldn't (still can't) locate one that has EVERY feature I want and need  ;D
Linda Walker
Practice Managers Resource & Networking Community
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www.billerswebsite.com

jcbilling

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Re: BILLING SOFTWARE
« Reply #35 on: June 01, 2009, 12:16:57 AM »
Linda,

Just curious - have you chosen a software to go with? Which ones would you recommend for a web-based solution. I am marketing right now to family practices which use EMR systems and am needing a solution that has EMR capabilities.

Has anyone heard of www.healthfusion.com or www.healthpac.net

I have a meeting this week with a FP and know they are currently having issues with their current software and will need a solution.

Also, does www.xenahealth.com offer EMR options?

Thanks,
Charity

Alice Scott

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Re: BILLING SOFTWARE
« Reply #36 on: June 01, 2009, 05:09:00 AM »
Hi Charity,
It's www.xena-health.com for info on the software.  And yes they will be offering EMR next year.  Sorry, never heard of health fusion or health pac
Alice
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PMBS

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Re: BILLING SOFTWARE
« Reply #37 on: June 12, 2009, 01:38:19 PM »
I use Medrium for my web based software.  I like the software because it is very user friendly which is good when you are dealing with staff in a doctors office that are not computer friendly.  I do however, think that they are up there in price.  I have been looking into Collaborate MD because it seems that for what they offer you get more for your money.  I am also going to check out Xena.  I am joining in on a demo on the 25th to see how their software compares to the one I am currently using.

I do like the fact that you can log in anywhere you are as long as there is internet axcess.

MR
MR

midwifebiller

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Re: BILLING SOFTWARE
« Reply #38 on: July 18, 2009, 11:40:46 PM »
Charlene,
I have recently looked into 28 billing programs, most of them web-based. Have you made a decision yet?  I would be interested in knowing which program you decided upon as we are switching to web-based very soon.

~Kelli
Midwife Billing & Business, LLC
Kelli Sugihara, CPMB
Midwife Billing & Business, LLC
www.midwifebilling.com

Pay_My_Claims

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Re: BILLING SOFTWARE
« Reply #39 on: July 19, 2009, 10:22:08 AM »
Charlene,
I have recently looked into 28 billing programs, most of them web-based. Have you made a decision yet?  I would be interested in knowing which program you decided upon as we are switching to web-based very soon.

~Kelli
Midwife Billing & Business, LLC

Kelli,
I haven't decided as of yet because currently I am targeting DME providers. In the event that I have a provider that wants me to do the billing from the beginning to the end, the ability to send out the physician order attach documentation that i need for DME isn't currently available on the traditional billing software. They make some specifically for DME and HME providers. I'm hoping to find one that can accommodate both medical and DME, but I may have to utilize 2 programs. I am just using officeally right now because I just officially started in june, but have been marketing since March. I am still looking, but when I find the right one. I will be shouting it out!

Beaver Creek Software

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Re: BILLING SOFTWARE
« Reply #40 on: July 29, 2009, 06:42:46 PM »
DrewH: Once you have the software installed, how would you get the data from the provider's computer? (They often run a different type of software) How do you ger the information you need from them?

Drew, many of our clients who bill for practices back up a file and send it to the practice via Email.  That means, of course, that both the practice and the billing service have a copy of our program.  We do have some people using Remote Access or Log Me In or other such programs to log into a computer at the practice and use their version of The THERAPIST that way.

PMRNC

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Re: BILLING SOFTWARE
« Reply #41 on: July 29, 2009, 06:51:42 PM »
Quote
Drew, many of our clients who bill for practices back up a file and send it to the practice via Email.

I'm sure you also meant via a secure, HIPAA compliant transmission (Encryption)

To me this is insufficient with the technology out there.

I've decided that I'm going to "offer" Kareo to clients but I am also diving in and looking more at DAQ this way I'll be able to offer a choice to those clients who don't have a solution or want to switch.
Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
www.billerswebsite.com

Beaver Creek Software

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Re: BILLING SOFTWARE
« Reply #42 on: July 29, 2009, 07:15:10 PM »
Linda, any professional should be sensitive to HIPPA compliance, regardless of the means.

Alice: Make sure you check out Xena web based software before you make a decision.  It is GREAT for $149 a month for a billing service and only $99 a month for a doctor.

Alice, can a billing service have as many clients as they want and still only pay $149 a month?

Andre

Michele

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Re: BILLING SOFTWARE
« Reply #43 on: July 29, 2009, 09:19:46 PM »
You pay per seat, not per client, so it is $149 per month for a billing service per seat, no matter how many providers you bill for.  If you want to be able to use it on two computers, it would be $149 x 2, again, no matter how many providers.

Michele
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Pay_My_Claims

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Re: BILLING SOFTWARE
« Reply #44 on: July 29, 2009, 09:30:23 PM »
12 month contract and a 3 month cancellation fee. So If I have 2 seats, I have to pay that for a year or pay that times 3 to cancel.  :o