Author Topic: Take back solution  (Read 1523 times)

MDO VN

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Take back solution
« on: November 07, 2008, 02:02:08 AM »
Hi Michele,

How are you?

I have a question: HMSA sometimes overpaid (in EOB A) and do adjustment in the next EOB (in EOB B). In that case, what should we do?

I created a code "Takeback" to withdraw the money, then use that money to post for patients in the new EOB (EOB B), but the check# of EOB A will be appeared on those patients, is that OK? I hope you are not confusing with my question.

Bests,
Kristy

Michele

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Re: Take back solution
« Reply #1 on: November 07, 2008, 06:05:22 AM »
It should be fine since it is just an internal thing.  If you have a way to note the patient's file I would.  For example we can put a note directly on the line of the payment, so I would note the payment that "ins retracted $ from ptxx" just so I had a trail.

Michele
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MDO VN

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Re: Take back solution
« Reply #2 on: November 09, 2008, 07:39:23 PM »
yes, I will so. Thanks so much and have a nice day!
Regards,
Kristy