Author Topic: Primary paid in full  (Read 1340 times)

MDO VN

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Primary paid in full
« on: November 07, 2008, 02:06:30 AM »
Michele,

I have one more question: if secondary (HMSA HMO) pay $0 due to primary (HMSA PPO) paid in full, but balance (subcriber owes) is still $15 (as per EOB of primary). In this case, should we bill patient $15?

Thanks,
Kristy

Michele

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Re: Primary paid in full
« Reply #1 on: November 07, 2008, 06:06:25 AM »
Yes, you need to record that the secondary processed the claim but didn't make payment, and then bill the patient.

Michele
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MDO VN

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Re: Primary paid in full
« Reply #2 on: November 09, 2008, 07:33:47 PM »
thank you for your answer :)