Author Topic: Loop 2010AB Seg NM108 (Medisoft help please!)  (Read 1684 times)

thatcuteblonde

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Loop 2010AB Seg NM108 (Medisoft help please!)
« on: November 04, 2009, 10:09:16 AM »
I keep getting our medicare claims rejected because they are saying our npi number is duplicating in the NM108 pay to provider field, however, I can't seem to find any information on where that is located within the program!!! I'm very frustrated and don't want to pay a small fortune for tech support to get one simple question answered. Can anyone help me please!  :-\

Michele

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Re: Loop 2010AB Seg NM108 (Medisoft help please!)
« Reply #1 on: November 04, 2009, 01:24:40 PM »
Are they being sent electronic?  If so, I'm afraid you will have to contact your electronic vendor to have the problem fixed.

Michele
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PMRNC

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Re: Loop 2010AB Seg NM108 (Medisoft help please!)
« Reply #2 on: November 04, 2009, 02:43:21 PM »
I agree with Michelle. You should get tech support, don't they have a support plan you can buy? That does sound like a software related issue.
Linda Walker
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