Author Topic: ??Which Software??  (Read 4830 times)

westy

  • Newbie
  • *
  • Posts: 5
??Which Software??
« on: November 13, 2009, 12:36:22 PM »
I have been trying to locate a site that compare the different Billing Softwares. I am trying to figure out what company to go with and am having trouble finding out who to avoid, who to look into.

any suggestions from you folks??

thanks
« Last Edit: November 17, 2009, 02:34:46 PM by westy »

westy

  • Newbie
  • *
  • Posts: 5
Re: ??Which Software??
« Reply #1 on: November 18, 2009, 04:12:00 PM »
I'm looking into "Advanced data systems" it looks like a very rich program.
any comments on it good or bad?

thanks 

Alice Scott

  • Global Moderator
  • Full Member
  • *****
  • Posts: 209
    • Solutions Medical Billing
Re: ??Which Software??
« Reply #2 on: November 19, 2009, 04:30:09 AM »
Pricey
Sign Up for our FREE Medical Billing Newsletter
Get a 10% discount on Medical Billing Products by using Coupon Code: 10OFF
http://www.solutions-medical-billing.com

PMRNC

  • Hero Member
  • *****
  • Posts: 4237
    • One Stop Resources & Networking for Medical Billers
Re: ??Which Software??
« Reply #3 on: November 19, 2009, 06:01:28 AM »
Your best bet is to take your time, if you are new and do not know medical billing yet it's best to take classes or a course because in order to make a good software choice you need to know what to look for. When you are ready, check the company out with the BBB and even the FTC. Ask the company for references as well and find out if they are happy with their choice. One of the things I tell people when they are just starting out is to NOT just think of starting out cheap, decide if you want to grow your business and choose your software based on those future growth goals because data conversions can be costly and they are avoidable by making a good solid choice in the beginning of your business.
Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
www.billerswebsite.com

westy

  • Newbie
  • *
  • Posts: 5
Re: ??Which Software??
« Reply #4 on: November 19, 2009, 10:42:59 AM »
Thanks Linda for your help
I took the "medicalbillingcource.com". and like you said "One of the things I tell people when they are just starting out is to NOT just think of starting out cheap" Thats why the point that Alice made (Thanks by the way) about the price is not a problem for me, rather then changing later which costs much more at the end.
-I checked with bbb, no ratings and no complaints-
so if someone is using this software please reply to help me out

Thanks
« Last Edit: November 19, 2009, 04:36:44 PM by westy »

PMRNC

  • Hero Member
  • *****
  • Posts: 4237
    • One Stop Resources & Networking for Medical Billers
Re: ??Which Software??
« Reply #5 on: November 19, 2009, 05:15:34 PM »
Since you took MedicalBillingCourse.com have you looked at DAQ by Antek?
Linda Walker
Practice Managers Resource & Networking Community
One Stop Resources, Education and Networking for Medical Billers
www.billerswebsite.com

Michele

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4743
    • Solutions Medical Billing
Re: ??Which Software??
« Reply #6 on: November 19, 2009, 05:51:55 PM »
I completely agree that you shouldn't go cheap in the beginning to cut costs, because it will cost you in the long run.  But we did look into several online programs and the problem for billing services is that they charge by practice/provider and for a billing service with many providers they are not cost effective.  I think Alice's point was that expensive is not always the best, you need to consider what your needs are now, and what you project them to be in the future, and what the costs will be.

(I can make a good guess at what Alice was thinking because she's my mom!  :)  )

Michele
Sign Up for our FREE Medical Billing Newsletter
Get a 10% discount on Medical Billing Products by using Coupon Code: 10OFF
http://www.solutions-medical-billing.com

Pay_My_Claims

  • Guest
Re: ??Which Software??
« Reply #7 on: November 20, 2009, 08:54:39 AM »
i know we have touched on it before, but we always go round and round about it.  Cost is very much a part of starting your own billing company (or any business) . For anyone who has the finances, or the ability to get a small business loan, and can financially survive until you snag your first client, I can agree 100% about not looking so much into price, but what you feel your company needs in order to grow. I have been with this company for just 2 years, and we went from TDME -dos based to TDME windows based, to now possibly going with Brightree web based software program. This business has been here for 19 years, and they have had at least 5 different software programs. Products are coming out everyday offering providers more and more services. I think yes your software program should have the capabilities to grow as your practice does, but lets be realistic here....Anyone been in business for 5 years or more using the same software? How many providers have you worked for that has NOT changed software. I know personally I couldn't afford the cost of a lot of software programs because if I could, I woudn't be working a full time job waiting to get my business off the ground. I chose a free software program simply because I need to contain costs. I will eventually upgrade, and more than likely change software programs again. It is the nature of business, and I will deal with the conversion costs when I cross that road. Lets not lead newbies to believe that they need to spend so much on the software, when they actually don't.

westy

  • Newbie
  • *
  • Posts: 5
Re: ??Which Software??
« Reply #8 on: November 20, 2009, 02:28:54 PM »
Heres an example
"Kareo" charges $200 for each provider per month if I get 5 doctors it will come out to  $12,000 a year.
"DAQ" charges $1.00 per claim, lets say each of my 5 doctors have 100 claims per week I'll be paying $25,000 a year, OUCH  :o
"Advanced Data Systems" Charges me a Lump sum of $12,000 to $15,000 for startup but thats it, no clearing house fees No per month fees. And now I can grow to 10 clients paying only $950 to buy an Additional database per practice, Were is the scary bear  ;D

What do you guys say to this I want to here your advise, I'm only starting out and have no clue whats going on  ;)
« Last Edit: November 20, 2009, 02:35:29 PM by westy »

Michele

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 4743
    • Solutions Medical Billing
Re: ??Which Software??
« Reply #9 on: November 20, 2009, 06:44:32 PM »
Since you are specifically asking for opinion - here you go.

That is why I am so excited about Xena coming out with their new web based software.  I feel like a broken record, but the technology available with the web based blows the server based out of the water.  But all of the web based ones we looked at were either cheap/free and 'crap'  (sorry but I just can't think of a better adjective) or so outrageously expensive I lose my profit.  So when Xena approached me about this new SAAS technology which is what allows them to offer all the same bells and whistles as the expensive (and very good) web based softwares but at a fraction of the cost - yeah I was excited.  I know there is a risk with them being a newer company, but I've been working personally with them for about 18 months and they are great to work with.  Also, the data is backed up on Amazon so even the worst case scenario isn't bad.  They charge per seat (computer) not per provider or per claim or per practice.  There will be some clearing house fees if you want to submit thru any that do charge, but they will just be the actual clearing house fees, no mark ups, no paying for anything you don't need.  The capabilities of the software are the same or better than some of the most expensive ones out there.   I am sold on it.  I am glad someone finally found a way to offer great software at an amazing price.

Michele
 
Sign Up for our FREE Medical Billing Newsletter
Get a 10% discount on Medical Billing Products by using Coupon Code: 10OFF
http://www.solutions-medical-billing.com

Pay_My_Claims

  • Guest
Re: ??Which Software??
« Reply #10 on: November 22, 2009, 07:29:29 PM »
they need to have an online demo......and you can't get anyone in customer service. For a large billing office, it can be costly at $149.00 a month per seat. Many of the web-based software programs can be expensive. We were looking to switch to Brightree which is 2400 a month. Great program, but is it worth all of that? Can it do more than what others can? When you look at software, COMPARE what they offer to others and determine if what they offer is what you need. Software programs can offer 800 reports, but if those reports are only requested or needed by 2% of your clients.....is it worth purchasing??

sherry27

  • Newbie
  • *
  • Posts: 31
Re: ??Which Software??
« Reply #11 on: November 23, 2009, 08:44:32 AM »
i am sitting in on the xena demo tomorrow. I am curious to see it. If I did decide to go with it, it wouldn't be costing anymore than what i am paying now in clearinghouse fees. I am curious to check out the reports. I hope I like it. I really do!!

Alice Scott

  • Global Moderator
  • Full Member
  • *****
  • Posts: 209
    • Solutions Medical Billing
Re: ??Which Software??
« Reply #12 on: November 23, 2009, 08:49:22 AM »
Hi Charlene,
Xena is working on an online demo now and it should be available the beginning of the year.  They do offer demos now I believe via gotomeeting.com.  Can you tell me what phone number you are calling for customer service as they assure me that though they can't answer the phone at all times, they are returning every call.  The correct number for customer service is 860-819-3701. 

Alice
Sign Up for our FREE Medical Billing Newsletter
Get a 10% discount on Medical Billing Products by using Coupon Code: 10OFF
http://www.solutions-medical-billing.com

Pay_My_Claims

  • Guest
Re: ??Which Software??
« Reply #13 on: November 23, 2009, 12:02:42 PM »
that is the number that I called..off of the website.

Alice Scott

  • Global Moderator
  • Full Member
  • *****
  • Posts: 209
    • Solutions Medical Billing
Re: ??Which Software??
« Reply #14 on: November 23, 2009, 01:12:18 PM »
That's odd.  Let me check into it. 
Sign Up for our FREE Medical Billing Newsletter
Get a 10% discount on Medical Billing Products by using Coupon Code: 10OFF
http://www.solutions-medical-billing.com