Suggestions for Billing Software

[arcbilling]

Hi.  I have been running my own small billing business for 4 years now.  I started off with Medisoft and it was OK for when I started.  But it seems like each year the upgrades get more expensive and they change the features that I like most.  So basically the quality goes down while the price goes up.  This last upgrade was the straw that broke the camel's back.

I am ready to be dome with Medisoft, but I am overwhelmed by all the choices there are.  I would love to hear about the software that others are using, what they like about it and what they would change about it.  If I could get a list of 5-10 software, then I would have a more manageable place to start.

Thanks for your help.

Katherine

[jcbilling]

I recommend looking at Kareo.com.

I started using their web based software in Jan and have been very pleased.

[Michele]

We had the same issue with Lytec.  (sister software of Medisoft).  We've used it for 15 yrs, but had the same issue you did.  Updates are expensive, and never go smoothly.  We recently researched other softwares as we were very interested in web based.  The web based softwares are live Blue Ray DVD's compared to VHS tapes.  The problem we found is that many web based softwares are not cost effective for billing services.  We did find one however, that has all the bells and whistles, but only charges per seat (computer) instead of per provider.  It is <a href="http://www.xena-health.com/?referer=SMB">Xena Health</a>.  They have a promotion right now.  If you sign up for a year you get the 13th month free.  Just use promo code "SMB001".

Best of Luck!  Switching software is never easy.

Michele

[PMRNC]

I like Kareo too.  User friendly, and I've never had a problem. The only thing however is that I wouldn't recommend them to a new billing company with no experience, they really don't do much in the way of training. Their Support is so/so I really have not had to use their support but once.

[BREWERBILLING]

We are currently using AdvancedMD for two offices.  Two providers in each office and paying about $800/month per office. I am the only biller.  What would you suggest and how hard would it be to transition the data to a new software?

[Michele]

Wow, that seems pricey!  I would definitely look into switching.  I am not that familiar with AdvancedMD.  I've looked at it, and I know it had lots of bells and whistles.  Any transition is not easy, but if you prepare the best you can, it can be done fairly smoothly.  I would check with the software you are switching to, and see if they offer data conversion.  If not, try your tech guy. 

Good luck!

Michele

[BREWERBILLING]

lolol...I am the tech guy...The posts I've been reading are from 2009.  What is the leading software out there now?  When I good medical billing I get all the 'educational opportunities'. 

[PMRNC]

I don't think I would ever presume to call any one software a "leader", at least not anymore. However i do think to make a true informed decision you have to really put the software to the test. I think it really takes a good amount of time too. I see some completely happy with their Medisoft and I particularly don't care for it at all. And when you say "leader" some will answer that based on what's widely used vs. a true high performance practice management system.  One thing I would look at is growth. If I had it to do ALL over again, I would NOT have made "cost' the most important thing. I have been through multiple data conversions and they are just NEVER EVER smooth, anyone that says they are either lying or not experienced enough to see the problems with a conversion.

Another thing I think billing companies should consider when using software is that today, they have to be multi-trained and diversified. I've seen many new billers throw away potential prospective clients because they had their own software. I only have 2 clients that utilize my software, the others I work off their systems.

Just my .50cents worth

[QueenAlicia]

If you are billing for someone who has different software how do you access their info?  Do you learn their system and bill on the system that you have?

[PMRNC]

Yes, I will remote access their host computer. I either use windows remote login or Logmein.com  Yes I eventually learned most/many of the PM software's out there, from Medisoft to Medical Manager, If I run across one a little more difficult I will usually call the company up and see what they have in the way of training. Once you have experience and have worked on one or two different systems it's a quick learn for another. I can't say I've ever let a prospect go because they wanted to use their own software. Many practices have already put expensive systems into place and it only makes sense they don't want that cost going to waste.

[pattil88]

I also like Kareo - reasonable price and user friendly. You may also want to check out a company called Sage  - they're out of Tampa, Florida. A potential client of mine currently uses this product and it's pretty slick. The charge entry screen mimicks a 1500 form and you can toggle to bring up a split screen w/a copy of the patient's insurance card that the practice scans in. You know exactly what fields you're populating for billing and then it gives you all the options of filing electronically, dropping a claim to paper (if necessary), etc. Not sure what they charge for set-up or upgrades but the practice is pleased with the support they get from this particular vendor. You can checkout their website (www.sagehealth.com) for more info.

[rofakamd]

i thoroughly like sage/emdeon.. they have several diff softwares that can be compared they have excellent training and support.. $500 yr... extra fees for ebilling...

[sagemb]

We've only used AdvancedMD for the past 4 yrs and have loved it. It's got everything i need AND has 1st class tech support. However, they're priced outrageously & i'm stuck with them. They have at time over billed on top of thier own high price & it took 3 months to resolve AFTER they acknowleged the issue. I have an absolute love/hate relations with them. I'm stuck and they know it.

[TxJFP]

I have gone through over 10 demos and to be honest, Kareo was the best one and I feel cost wise, is best for small businesses

GOOD LUCK!! 

[QueenAlicia]

I like Kareo too.  When I am bringing in income I may switch to them.