Author Topic: OfficeAlly  (Read 264 times)

Billingbilling

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OfficeAlly
« on: September 11, 2017, 02:13:28 PM »
Looking for reviews and thoughts on OfficeAlly from people who use it.

Michele

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Re: OfficeAlly
« Reply #1 on: September 12, 2017, 10:48:12 AM »
We have used office ally the clearinghouse for many years.  Very very happy.  Customer service is great.  Price is great.  We do pay the $19.95 per month because over 50% of our claims are government sponsored.  We receive our ERAs thru OA as well. 
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Billingbilling

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Re: OfficeAlly
« Reply #2 on: September 13, 2017, 08:54:37 PM »
Thanks Michelle!

Any experience with their PM software? If not, which do you use?

Michele

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Re: OfficeAlly
« Reply #3 on: September 14, 2017, 09:56:54 AM »
I have used their PM software and unfortunately I don't feel the same love there!  We actually had a provider who was using it who hired us to do their billing but thru that system.  We did it for 6 months and then told him that we could not possibly continue unless they switched software.  I found that it took 4-5 times longer to do anything in that software than it did in most systems.

We use Lytec, and we have for 23 years.  It works great for us.

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Billingbilling

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Re: OfficeAlly
« Reply #4 on: October 11, 2017, 07:20:51 PM »
Do you use their cloud or local client version ?

Michele

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Re: OfficeAlly
« Reply #5 on: October 12, 2017, 06:44:17 AM »
I believe the cloud version is the only version of Practice Mate.

Our softare, Lytec is the server version, but they do have a cloud version available.
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