Author Topic: Suggestions for Billing Software  (Read 23982 times)

PMRNC

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Re: Suggestions for Billing Software
« Reply #15 on: March 21, 2011, 06:35:23 AM »
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I have an absolute love/hate relations with them. I'm stuck and they know it.

Why are you stuck? And more so, why do THEY think your stuck?  Many companies are capable of doing conversions today, now granted there's no such thing as a smooth and glorious conversion, a few bumps along the way, (I've done 4) but you can get through it and be better off for it if you are unhappy with the software now.
 
Linda Walker
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sagemb

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Re: Suggestions for Billing Software
« Reply #16 on: March 21, 2011, 06:43:01 AM »
... Kareo was the best one and I feel cost wise, is best for small businesses ...

I'm just waiting for my next client & this time it'll Kareo for me as well.
"Those who preach about making lemonade when life throws lemons your way are the same folks that end up drinking all your lemonade." - Adam Fisher

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sagemb

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Re: Suggestions for Billing Software
« Reply #17 on: March 23, 2011, 03:57:24 AM »
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I have an absolute love/hate relations with them. I'm stuck and they know it.

Why are you stuck? And more so, why do THEY think your stuck?  Many companies are capable of doing conversions today, now granted there's no such thing as a smooth and glorious conversion, a few bumps along the way, (I've done 4) but you can get through it and be better off for it if you are unhappy with the software now.
 

stuck because its either them or going with a new system and learning a new sw all over and who knows if that go well after a while. And data conversions are messy... I should know... I used to do conversions for old dos based medisoft.

I know these might sound like excuses but i abhore learning new software. It takes away so much time.
"Those who preach about making lemonade when life throws lemons your way are the same folks that end up drinking all your lemonade." - Adam Fisher

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PMRNC

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Re: Suggestions for Billing Software
« Reply #18 on: March 23, 2011, 06:29:10 AM »
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stuck because its either them or going with a new system and learning a new sw all over and who knows if that go well after a while. And data conversions are messy... I should know... I used to do conversions for old dos based medisoft.

I know these might sound like excuses but i abhore learning new software. It takes away so much time.

I'm just going to play devil's advocate for a min ;)  What if a client wanted your business to do his billing but he wanted you to work off of his system?  If you have experience, yes looking at another software at first seems like a lot, however in today's economy, some business is better than none and there are always going to be those practices that have spent all their money on PM software systems and you don't want to let them go because you don't know their software. i only have 3 on my own software now, the rest I work from their systems. If you know ONE software and you have experience, it's not as hard as you think!
Linda Walker
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Michele

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Re: Suggestions for Billing Software
« Reply #19 on: March 23, 2011, 08:40:14 AM »
Good point Linda.

Also, it may take time to learn up front, but how much time is it going to save you???  If the software is better, more efficient, has more options, etc, the time you will save once it's learned is priceless.

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Brenda09

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Re: Suggestions for Billing Software
« Reply #20 on: March 23, 2011, 09:51:20 AM »
When you use your clients software instead of your own do you lower what you would normally charge?
« Last Edit: March 23, 2011, 09:53:09 AM by Brenda09 »

PMRNC

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Re: Suggestions for Billing Software
« Reply #21 on: March 23, 2011, 10:59:38 AM »
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When you use your clients software instead of your own do you lower what you would normally charge?

No, ONLY if they would not have to pay any costs associated with using my software for example Per provider setup fee, etc.
If they are going to go ahead and pay clearinghouse costs then I would deduct that expense from my monthly fee. My monthly fee is derived of "time".  Oh and you do not want to charge for the cost of doing business such as learning their software. Again, JMO, but once you have experience it's not too difficult to learn many of the other software's and in most cases they are usually the ones most widely used. Over time if you find your client would benefit from going to your software you can bring this to the provider's attention by showing them the cost reductions and benefits.
Linda Walker
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Brenda09

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Re: Suggestions for Billing Software
« Reply #22 on: March 23, 2011, 12:20:00 PM »
Hello Linda,

I used DAQ with my medical billing course and will use that when I get my company started. I am going to check out some free demos of other software just to become familar with some of them.
Hopefully, I will find some of the clients willing to use my software, I know beginners can't be choosy :).
Thank You,
Brenda

QueenAlicia

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Re: Suggestions for Billing Software
« Reply #23 on: March 23, 2011, 06:31:44 PM »
Hi Brenda,

I used DAQ too for my billing course and liked it but I do not like their prices.  I don't want to settle low right now but the cost is an issue for my start up.

Brenda09

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Re: Suggestions for Billing Software
« Reply #24 on: March 23, 2011, 10:06:23 PM »
Hi Allicia,
I purchased the user licence through the medical billing course, so I believe we got a more resonable rate. When  I actually start using it I may find the monthly fees are too costly also, but I will give it a chance.
Good Luck with what ever you decide.
Brenda

sagemb

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Re: Suggestions for Billing Software
« Reply #25 on: March 23, 2011, 11:29:29 PM »
I'm just going to play devil's advocate for a min ;)

You're not being the devil's advocate, you're talking common sense. And I'm learning a lot just reading up on your posts. It makes sense, pure and simple. Okay, it does sound harder but only in the start. I suppose after learning a few widely used billing sw that are in play now, the learning curve will settle and efficiency will begin.

Thanks Again.
"Those who preach about making lemonade when life throws lemons your way are the same folks that end up drinking all your lemonade." - Adam Fisher

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PMRNC

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Re: Suggestions for Billing Software
« Reply #26 on: March 24, 2011, 09:58:27 AM »
Yes and as Brenda mentioned, you can start a collection of demo's to work with :)  Some of the most widely used I've run into are:  Medical manager (does require a bit more of a learning curve),  Medisoft (if you can chew gum and walk at same time you can work Medisoft), Lytec (not so bad to learn at all) AdvancedMD (pretty user friendly) Then there are a few specialty softwares out there. I mostly specialize in mental health and pediatrics so I come up against Therapist Helper all the time, which is easy but god awful as a software.  I also have a client on CollaborativeMD which is online and really good software actually.   So get some demo's and in your spare time get familiar :)
Linda Walker
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rdmoore2003

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Re: Suggestions for Billing Software
« Reply #27 on: March 24, 2011, 02:47:33 PM »
I have never liked MEDISOFT.......
Regina

sagemb

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Re: Suggestions for Billing Software
« Reply #28 on: March 24, 2011, 03:52:37 PM »
So get some demo's and in your spare time get familiar :)

Will do Linda, thanks for the sw titles. I'm looking up each one. As for the person who doesn't like Medisoft...I'm so with you on that. I had to deal with Medisoft for a few years back when..

They would suck the money the money out of my pockets any way they can. Everything they do costs me more money and everything I did on Medisoft end up costing me in some way. That's why I recommended that my client (MRI Center) change over to my own custom software that was exactly what they needed.

I think it depends on your need. I'm sure Medisoft does fulfill needs for some and doesn't for others like all sw. Choose what works for you.
"Those who preach about making lemonade when life throws lemons your way are the same folks that end up drinking all your lemonade." - Adam Fisher

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Tech_Billing

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Re: Suggestions for Billing Software
« Reply #29 on: March 24, 2011, 04:19:01 PM »
Michele,

Is the clearinghouse included in the fee fo Xena.

We had the same issue with Lytec.  (sister software of Medisoft).  We've used it for 15 yrs, but had the same issue you did.  Updates are expensive, and never go smoothly.  We recently researched other softwares as we were very interested in web based.  The web based softwares are live Blue Ray DVD's compared to VHS tapes.  The problem we found is that many web based softwares are not cost effective for billing services.  We did find one however, that has all the bells and whistles, but only charges per seat (computer) instead of per provider.  It is <a href="http://www.xena-health.com/?referer=SMB">Xena Health</a>.  They have a promotion right now.  If you sign up for a year you get the 13th month free.  Just use promo code "SMB001".

Best of Luck!  Switching software is never easy.

Michele