Author Topic: Advice for getting a client  (Read 3997 times)

PMRNC

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Re: Advice for getting a client
« Reply #15 on: July 30, 2011, 12:02:24 PM »
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I have a doctors office that I called and spoke to the office manager, very good conversation about their billing. I explained to her the years if experience that I have that I am a new billing company. She was asking me about my rates and I gave them to her. She asked me if I can send her information about my company, so she could present it to the doctor, which I did. I followed up with her a week later to see if she go the info that I had sent and she said she did and discussed it with the doctor and he was ver interested. She said that she is currently in a contract with a billing company, but would be in touch within a few months. Should I follow up with her? If so how long should I wait ro call her back, or should I wait for her to call me?

In the future, try not to give out your rates, many reasons for this but what I tell potential client's is that my pricing is specific to their needs and that I need to analyze their practice in order to quote them a fair and reasonable price. Potential clients will appreciate that rather than just being assigned a number/rate which is impersonal so-to-speak. Also it's a way to be sure you are fairly compensated as all practices/specialties are different so a one price fit's all just isn't feasible.   I would most definitely follow up with them on a monthly basis maybe? If they have a contract with another billing company it might be ok for you to contact her once more for now and find out what problems they have with their current billing company which would allow you to draft up a letter or even a proposal that would improve upon the complaints they might have :)
Linda Walker
Practice Managers Resource & Networking Community
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billingandscanning

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Re: Advice for getting a client
« Reply #16 on: August 10, 2011, 11:47:03 PM »
Thank you for that advice Linda. I will give her a call to find out what problems they are currently experiencing. Hopefully I will get a contract soon. Thank you for being there to encourage those of us that are just starting out.