Author Topic: Medisoft Newbie  (Read 1576 times)

Dzungzy

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Medisoft Newbie
« on: September 08, 2011, 11:21:27 AM »
I just started doing some billing for a physicians office last week.  I assume that when claims are "Ready to Send" and you check claims and send, all the claims should be sent electronically to Availity.  However, for this particular office, when I do so, only the claims for UHC get sent.  Does anyone know how to fix this?  I have already tried calling our support line and they just took a message.

How do I go in and send individual claims for each of the insurance companies as a batch?

Michele

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Re: Medisoft Newbie
« Reply #1 on: September 11, 2011, 05:57:40 PM »
I'm not sure how your system is set up.  In our system we have a place to indicate if we want the claim to go electronically thru Office Ally, Availity, or print to paper.  It sounds like you need to figure out how the system is set up.

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platmedrec

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Re: Medisoft Newbie
« Reply #2 on: September 20, 2011, 08:35:46 PM »
Make sure that your other insurance's have your clearinghouse as the EDI RECEIVER and are set to electronic billing.

As for sending a batch, I am not really sure what you are asking as we send all our claims in one file, but you can go to LIST ONLY and chose READY TO SEND and the INSURANCE CARRIER you are wanted to send and then go through the PRINT/SEND and Revenue Management.

Hope that helps!

Cara
A Medisoft user for the past 6 years. :)