Author Topic: Contractual Agreement w/ Relay Health (McKesson)  (Read 1994 times)

Med Bill New

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Contractual Agreement w/ Relay Health (McKesson)
« on: December 12, 2011, 09:02:42 PM »
I just started my billing company and I do not have any clients.  I purchased Medi-Soft through McKesson and enrolled with Relay Health (A Clearing House)  I did this under my partner's advice.  After doing some research I learned I have other options that are much less expensive than the $75.00 per provider & per month fee of Relay House.

My question is: Does Relay Health LOCK me into using their services even though I have not enrolled any client with them yet, or can I go ahead once I get a client and use Office Ally which is a lot LESS expensive than Relay Health?

 I have left a message for Relay & Office Ally to call me so that I can ask them.  Problem is that Relay NEVER answers the phone and takes days to call back. :(  I hope someone has some experience in this.

My contract is for 1 year with them but they do not start charging until I enroll a provider.   

Thank you!


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Re: Contractual Agreement w/ Relay Health (McKesson)
« Reply #1 on: December 15, 2011, 06:40:27 AM »
Sorry, but I don't have experience with Relay Health.  But my experience with life is that the good products don't lock you in.  My father-in-law signed up with an energy company and locked in at $.12 a therm for electricity but he had to sign a 2 yr contract.  Problem is average price is $.06 a therm!  And if he switches he pays a $150 penalty!  Kills me how they trick these older people!  Sorry, I'll get off the soap box.  I know it's an unrelated topic.  Your only real choice is to find out if you can get out of the Relay contract since you haven't actually enrolled any providers yet.

Best of luck with that!

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