Author Topic: What is following error in electronic claim?  (Read 1152 times)

Michele

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What is following error in electronic claim?
« on: March 08, 2008, 07:23:24 PM »
Question
Hi Michele i was wondering what i need to do to fix the following error i am
getting from ems.  I have Lytec 2007.  02/12/08 364503233 004NNC ZSP68093
BRUNE0002            364242205A        /  /  -  /  /   MI MEDICARE
,                                CRAIG WHITE DO,                  ,

CLAIM ACCEPTED/INFORMATIONAL MSG - PROV #/NPI #1174712046 - BATCH #1 - PAYER
FILE: WP021301.MI
BATCH #1 - Rec Type: 2310E REF - ERR FIELD: 2310E NM108 - DATA ERROR: 1G
Dtl # - ERR #M396: 2ND ID SENT WITH NO NPI
BATCH #1 - Rec Type: 2310E REF - ERR FIELD: 2310E REF - DATA ERROR: 1G
Dtl # - ERR #M420: LEGACY ID PRESENT
HIC FOR ABOVE CLAIM IN ERROR: xxxxxxxxxA
Thank You
Carol

Answer
Hi Carol,
   Your claim was accepted.  What you are receiving is an informational error advising you that your claim has both the NPI and the PTAN number.  At some point you will have to submit with NPI only.  They don't want both the NPI & PTAN anymore.  But for now it's not a problem, your claim was accepted.
Thanks
Michele
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