Author Topic: UHC DENIAL FOR GLOBAL OR TC CHARGE  (Read 4707 times)

MROBLEDO

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Re: UHC DENIAL FOR GLOBAL OR TC CHARGE
« Reply #15 on: April 10, 2012, 11:12:10 AM »
sadly i have tried that but no one can help other than reprocess my claim or quote that they follow medicare guidelines.

Michele

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Re: UHC DENIAL FOR GLOBAL OR TC CHARGE
« Reply #16 on: April 12, 2012, 06:30:59 AM »
Wow, that is a pain.  I wouldn't give up trying to get to someone who can permanently fix the problem.  I would redo the email, and send it to network management too.  Even if it is wrong, the email doesn't take any extra effort, you are already sending it to the provider relations email.  I would be a little forceful in my email ... "This is my SECOND request....Even if I have the wrong email please respond with the correct contact information...."  It's worth another try.
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MROBLEDO

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Re: UHC DENIAL FOR GLOBAL OR TC CHARGE
« Reply #17 on: April 12, 2012, 08:25:42 AM »
okay thanks ill keep on