Author Topic: Practice Mate by Office Ally?  (Read 10531 times)

RichardP

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Re: Practice Mate by Office Ally?
« Reply #15 on: January 04, 2013, 08:52:24 PM »
... offering my clients ... FULL credentialing with contract/fee schedule negotiation ...
... Many providers need to see the last 5 years in trending carrier payments ...


I thought the question concerned monthly reports, and an ocassional year-to-date report.  My response was about those kinds of reports.  We also do credentialing and fee-schedule negotiation, along with other practice management kinds of data mining.  However, credentialing has been a one-time deal for us for any given doctor with any given carrier (haven't needed to re-credential a given doctor with a carrier he is already credentialed with).  And fee-schedule negotiation for a given carrier does not happen on a monthly basis for us.  So - for potential billers who maybe don't know yet - there is a distinct difference between monthly reports and other infrequent reports that need to pull data from the database.

My experience with Office Ally and Practice Mate comes only from one client who was using Practice Mate when we took him on.  I have since moved him over to our software because Practice Mate did not meet our needs for keeping notes on patients and generating reports.
« Last Edit: January 04, 2013, 08:57:29 PM by RichardP »

PMRNC

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Re: Practice Mate by Office Ally?
« Reply #16 on: January 05, 2013, 10:30:00 AM »
I was referencing the limited data cap of software. I wouldn't be able to work with a database that capped out of data retention. When I setup a client I let them tell me what reports they want to see monthly, quarterly and annually. I like doing this as you can tell how much a provider is involved with their practice by them telling you what they want to see and Why. My clients will also occasionally ask me for a specific report for one reason or another.   I am also speaking of consulting only clients as well to which I never know what they are going to want me to pull or how far back it will need to go.   I was making reference to the fact that I just would not use a software that limited my ability of capturing data. IF a software has a limit there SHOULD be a data export option. Maybe I'm misunderstanding but it would bother me that one day you could hit some limit and "poof" it's gone.
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RichardP

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Re: Practice Mate by Office Ally?
« Reply #17 on: January 05, 2013, 04:36:25 PM »
IF a software has a limit there SHOULD be a data export option.

As I noted in a previous post above, Practice Mate does have that option.  The dinosaur software I am currently using has that option.  So I imagine most billing software would have a similar option.

... it would bother me that one day you could hit some limit and "poof" it's gone.

Bothers me too.  Which is why I am not really comfortable with all the push to use cloud billing services.  The biller and the doctor do not control the decision re whether to make the data disappear.  Another consideration is this:  Some cloud services state in the contract you sign that the data belongs to them.  If you decide to leave for another service, you will receive an age report so you can work your accounts receivable.  But all the historical data is theirs.  You won't get it.  So how then do you do your 5-year trend on what ins. carriers have paid - if you switch to another cloud billing service, or get your own billing software?  You don't.