Author Topic: As an outside billing company - Do you handle telephone calls from patients?  (Read 1393 times)


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I know the time spent on the phone with patients.  How does your agency handle phone calls... or do you only have the provider's office speak with patients? 


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We do take phone calls from patients.  Personally if your patient bills are very clear and explain things well, the phone calls are not bad.
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Yes, I do too, it's all a part of full practice management. Usually I know more than the office anyway. :)
Linda Walker
Practice Managers Resource & Networking Community
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